Call Center Representative

1 week ago

Manasquan, New Jersey, United States Criticom Monitoring Services Full time

Are you interested in a career where you really make a difference? At Criticom Monitoring (a Division of ADT Security) we save lives We are the first point of contact when an alarm activates and help is needed.

We are currently hiring Customer Service/Call Center Representatives to work on-site at our call center in Manasquan This is an entry level position - great for anyone with a customer service background of any kind

Starting Pay of $20.00/hr, plus shift differentials that can increase your pay to $24.00/hr
40+ hours each week - guaranteed

Shifts available:2nd shift (3pm-11pm) and 3rd shift (11pm-7am)

In addition to working with our incredible team, we offer:
Differentials
Overtime
Medical, Dental and Vision insurance + fully array of other benefits

401k with company match
Generous PTO package
Free College - Fully paid tuition to attend University of Phoenix

Responsibilities:

Handle Emergency Signals
Notify/Verify Alarm Signals
Dispatch Proper Authorities

Requirements:

HS Diploma/GED
Customer Service Experience
Weekends, Holidays & Overtime Flexibility
Computer Literacy

Weekends and Holidays are required.
Paid training will take place on site in Manasquan, NJ starting May 20th, 2024 Follow the link below to apply

The pay range for this role is $20-$24 an hour.

We offer employees access to healthcare benefits, a 401(k) plan and company match, short-term and long-term disability coverage, life insurance, wellbeing benefits and paid time off among others.

Employees accrue up to 120 hours in their first year. Your accrual rate increases after your first year. We also offer 6 paid holidays.

Pay:
$ $24.00 per hour

Expected hours:
No less than 40 per week

Benefits:

  • 401(k)
  • 401(k)
matching

  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Onthejob training
  • Paid time off
  • Professional development assistance
  • Referral program
  • Vision insurance

Experience level:

  • No experience needed

Shift:

  • Evening shift
  • Night shift
  • Overnight shift

Weekly day range:

  • Every weekend
  • Monday to Friday
  • Weekends as needed

Work setting:

  • Call center
  • Inperson
  • Office

Ability to Relocate:

  • Manasquan, NJ 08736: Relocate before starting work (required)

Work Location:
In person

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