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Geek Squad Advanced Repair Agent

4 months ago

Memphis, Tennessee, United States Best Buy Full time

Key Responsibilities

Helps drive a positive customer experience by building relationships, exhibiting empathy, and providing solutions for their needs. Understands the importance of the customer experience when performing diagnostic discoveries, making recommendations, and protecting customer devices both in-person and by phone. Establishes and maintains consistent rhythms for timely followup and ensures deliverables are met or exceeded. Partners with other team members to ensure consistent and accurate documentation of customer requests and repairs. Basic Qualifications 6+ months experience diagnosing, troubleshooting, or repairing technology products Experience actively using and learning about consumer electronics Strong ability to prioritize and multi-task in a fast-paced environment Ability to work a flexible schedule inclusive of holidays, nights and weekends

Req #

945261BR

Brand

Geek Squad

Job Category

Services Group

Job Level

Individual Contributor

Minimum Pay ($)

15.00

Store Number or Department

Poplar Avenue TN Store

Maximum Pay ($)

19.48

Address Line 1

5821 Poplar Ave

City

Memphis

State

Tennessee

Search Categories

Geek Squad, Retail

Zip

Benefits

Best Buy offers a range of benefits to support your overall well-being, as outlined in the . Eligibility may vary.

Geek Squad Advanced Repair Agent | Best Buy