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Desktop Support Technician l Wauwatosa WI
1 week ago
Job Title:
Desktop Support Technician at Wauwatosa, WI
About the Company:
Join a leading tech company as a Desktop Support Technician and be part of a dynamic team dedicated to providing top-notch IT support.
Job Description:
Looking for a skilled Desktop Support Technician to join our team in Wauwatosa, WI. This is an onsite role with the opportunity for conversion after 90 days at an increased rate.
Responsibilities:
• Image, wipe, configure, and ship out laptop computers, iPads, and both iOS and Android mobile phones.
• Troubleshoot occasional computer hardware, software, and mobile phone issues.
• Assist the team with the ticket queue when necessary.
• Order and replace computer parts as required.
• Manage user account information and system groups.
• Represent the company professionally and communicate effectively with customers and colleagues.
Top Skills Required:
- Strong background in Desktop Support
- Excellent Customer Service skills
Working Hours:
Monday to Friday, 8 AM to 5 PM CST
Experience Required:
Minimum 1 year of on-call experience. A certification would be an added advantage. Video interview will be conducted promptly upon application.
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