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Desktop Support Technician

3 months ago

Milwaukee, Wisconsin, United States CapB InfoteK Full time

Are you a tech-savvy individual with a passion for desktop support? We are currently seeking a Desktop Support Technician for an exciting long-term project based in Milwaukee, WI. While we prefer local candidates, remote work is an option for this year.

Requirements:

  • 5+ years of experience in Remote Desktop
  • 5+ years of experience in Management Tools
  • 3+ years of experience in Technical Writing and Documentation
  • 3+ years of experience in Analytical/problem-solving skills
  • 3+ years of experience in Customer Service

Experience:

As a Desktop Support Technician, you will be providing expert technical assistance for desktop applications and hardware. Your role will involve handling escalated support issues, mentoring junior staff, and packaging desktop applications. Ideal candidates will have over 4 years of experience in Desktop Support and expertise in application packaging using tools like Wyse or InstallShield.

Responsibilities:

You will be expected to handle various desktop-related tasks independently, demonstrate problem-solving skills, and deliver excellent customer service. If you have a creative mindset and can work with minimal supervision, we want to hear from you