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Web Systems Manager

3 months ago


New York, New York, United States MongoDB Full time

The Web Systems Manager plays a vital role in supporting the operational excellence of MongoDB's Marketing organization. In this technical and cross-functional role, the candidate will execute as a key player in configuring and improving MongoDB's Web Analytics Systems' infrastructure and their visualization layers, making it self-serve and easy to use by our teams. They will work closely with stakeholders across Marketing and Analytics to ensure the metrics and dimensions reflect our business needs, and well documented to scale to our needs.

This role can be based out of our New York City office or remotely in the region.

Main Responsibilities

Maintain multiple systems in Web Analytics stack (eg. Amplitude, Segment, GA4, Mixpanel, etc), being responsible for setting up the configurations, gatekeeping the metrics and dimensions' definitions, as well as connecting acting as the go-to-person for tool supportPartner with Analytics on how to leverage Web Analytics data for advanced reportingHelp our organization derive actionable insights through enablement on our Web Analytics stackEnsure systems, data pipelines, and integrations are documented and with the due monitoring processWork closely with other teams (Tracking, Web, and Analytics) to ensure business needs are met by our data collectionAct as an active voice in defining the source of truth for our TOFU dataStay up to date with the latest industry best practices, regulations and new tools that affect web analytics reportingProactively plan and organize system maintenance

Requirements

5+ years of experience in analytics or marketing operations positionsVast experience acting as power user of Web Analytics and Data Visualization tools (GA360/GA4, Segment, Amplitude, Mixpanel, Data Studio, Tableau, etc).Experience across a variety of SQL environments (Presto/Trino, BigQuery, etc)Basic knowledge of ETL and Data Pipeline processesKnowledge of script-based Web Tracking frameworks, such as Google Tag Manager, Segment, etc.Excellent organizational, project management, communication skills, and script governance skillsNatural drive for innovation and creative problem-solvingBachelor's Degree focusing on Information Technology, Marketing, Digital, Business Analytics, Computer Science or related preferredExcellent organizational, project management, communication skills, and script governance skillsNatural drive for innovation and creative problem-solvingBachelor's Degree focusing on Information Technology, Marketing, Digital, Business Analytics, Computer Science or related preferred

Bonus Points

Experience with B2B and PLGAdvanced knowledge of Salesforce infrastructure.Experience with CDPs (Segment, mParticle, Treasure Data, etc...)