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Expert Business Performance Analyst
1 week ago
The Expert Business Performance Analysts will focus on developing and refining metrics, implementing LEAN methodology, and facilitating cross-functional problem solving. They will be responsible for creating and maintaining custom data and analytic reports to enhance day-to-day operations and continuous improvement efforts for the Enterprise Service Delivery Team. Additionally, they will guide clients towards more advanced predictive and prescriptive tools, driving the evolution of business intelligence solutions. This role entails collaborating with various teams, implementing process changes using the LEAN framework, and ensuring ongoing measurement and reporting.
About the RoleAs an Expert Business Performance Analyst, you will play a crucial role in optimizing operational efficiency and driving strategic decision-making through data analysis and process improvement. Your expertise will be instrumental in shaping the future of the Enterprise Service Delivery Team and contributing to PG&E's overall success.
Job Responsibilities- Mentoring and guiding less experienced colleagues
- Providing consultation on lean techniques for process enhancement
- Coaching staff and leadership on waste elimination and problem-solving
- Developing and monitoring metrics for performance evaluation
- Leading process enhancement initiatives
- Facilitating regular metrics reporting and project updates
- Analyzing performance data to identify root causes and implement solutions
- Researching best practices for process improvement
- Conducting comprehensive root cause analysis and operational reporting
- Utilizing diverse analytical techniques to solve complex problems
- Ensuring data accuracy and consistency from multiple sources
Minimum:
- Bachelor's Degree or equivalent experience
- 7 years of relevant business, operational, financial, or process improvement experience
Desired:
- Advanced proficiency in Excel, Microsoft BI tools, and data visualization
- Experience with metrics/dashboard creation and reporting
- Advanced degree such as MBA
- Lean Six Sigma certification
- Strong problem-solving and data analysis skills
- Knowledge of utility operations
- Self-driven with a positive mindset
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