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Customer Experience Representative

3 months ago


Bridgewater, Massachusetts, United States Indigo Books & Music Full time

**Customer Experience Representative**

**Part-time | Bridgewater, NS**

**Company Description**

Dedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to life in one of our more than 150 Indigo, Indigospirit, Chapters and Coles stores across Canada. We offer a variety of exciting opportunities at our retail stores, distribution centres, and home office for people who share our passions and want to be part of a dynamic and enriching culture.

WHO WE ARE

We love books and all things beautiful

We are Canadas Cultural Department Store

Books are our heart and our soul and Great Books are JUST the Beginning

We play by the following rules:

We exist to add joy to our customers lives each and every time they interact with us and our products

Our job is to create joyful moments for our customers

We treat each other the way wed treat a valued friend

We inspire each other to do our best work

We seek to ignite creativity and innovation every day

We give back to the communities in which we operate

**Job Description**

WHAT YOULL DO

Engage and inspire our customers on the floor

Make meaningful connections

Create a warm and welcoming environment in our stores

Leverage our product to tell stories

Add joy to our customers lives

Curate specific product collections for each customer you meet

Leave a lasting impression

**Qualifications**

Experience in specialty retail or a retail environment preferred but not required

Adaptability, flexibility and a willingness to learn new things and be exposed to all aspects of the store

Demonstrated commitment to creating an exceptional employee and customer experience

Ability to be mobile on the sales floor for extended periods of time

Ability to lift medium to large items, up to 40 pounds, while using appropriate equipment and safety techniques

Availability to work a flexible schedule, including evenings, weekends, holidays, overnights and early mornings (if required for the role)

Bilingualism (French/English) is required for all positions in Qubec; other languages an asset

**Customer Experience Representative - Sales**

Retail Part-time Entry Level Bridgewater Mall Customer Service