Hosting Infrastructure Manager

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Job Description

Are you ready to unleash your full potential? We're looking for people who are passionate about payments to chart Worldpay's path to being the largest and most-loved payments company in the world.

About the team

Worldpay powers trillion payments annually across 146 countries in over 135 separate currencies with over a million-merchants supported globally. Worldpay is the largest acquirer by volume globally, we provide a reliable, secure, and scalable payments platform 24x7 365 day a year.

Being part of the 200 strong Infrastructure Services organization, you'll help to engineer and deliver the core infrastructure services that power our payments platform. We're responsible for running some very critical systems, maintaining 20,000 servers via an automation platform, thousands of databases and petabytes of storage hosted from our data centres and public cloud.

We are looking for talented individuals to join the Infrastructure Services organisation; you'll be a self-starter, possess an analytical mindset and be a change agent.

What you will be doing

A leadership role in managing ESXi, Windows, and Linux systems overseeing a team of system administrators and engineers responsible for designing, implementing, and maintaining virtualized, Windows, and Linux-based infrastructure within an organization. As a leader in this capacity, your responsibilities may include:

• Strategic Planning: Develop and communicate a strategic vision for the organization's ESXi, Windows, and Linux systems, aligning technology initiatives with business goals and objectives.
• Team Management: Lead and manage a team of system administrators and engineers, providing guidance, mentoring, and support to ensure the team's success and professional development.
• Project Management: Oversee the planning, execution, and completion of projects related to ESXi, Windows, and Linux systems, ensuring projects are delivered on time, within budget, and to the required quality standards.
• System Architecture: Design and implement scalable, secure, and efficient ESXi, Windows, and Linux-based systems, including virtualized infrastructure, networking, storage, and security solutions.
• Vendor Management: Collaborate with vendors, senior leaders and service providers to evaluate and procure hardware, software, and services for ESXi, Windows, and Linux systems, ensuring alignment with organizational requirements.
• Compliance and Security: Ensure that ESXi, Windows, and Linux systems comply with industry regulations, security best practices, and organizational policies, conducting audits and implementing controls to mitigate risks.
• Performance Optimization: Monitor and analyze system performance metrics, identify opportunities for optimization, and implement measures to enhance the efficiency and reliability of ESXi, Windows, and Linux systems.
• Incident Response and Problem Resolution: Lead the response to system incidents, troubleshoot complex issues, and coordinate with the team to resolve problems promptly and minimize impact on operations.
• Training and Development: Provide training, coaching, and professional development opportunities to team members, fostering a culture of continuous learning and growth within the organization.
• Stakeholder Communication: Communicate with key stakeholders, including IT leadership, business executives, and Application teams, to provide updates on system initiatives, address concerns, and solicit feedback to improve services.

What you bring:

• Experience: Several years of experience in system administration, engineering, or related roles in a Global organization. Experience managing ESXi, Windows, and Linux-based systems, virtualized environments, and complex IT infrastructure is essential across multiple hardware platforms.
• Leadership and management skills: Strong leadership qualities, including the ability to inspire, motivate, and guide a team of IT professionals, are crucial for this leadership role. Experience in team management, mentoring, performance evaluation, and conflict resolution is important.
• Technical expertise: In-depth knowledge of ESXi, Windows Server, Linux operating systems, virtualization technologies, networking, storage, and security concepts is essential for this leadership role. Hands-on experience with system architecture, design, and implementation is valuable.
• Project management: Experience in project management, including planning, budgeting, resource allocation, and stakeholder communication, is important for overseeing technology initiatives and ensuring successful project delivery.
• Communication skills: Excellent communication skills, both verbal and written, are essential for effectively communicating with team members, stakeholders, executives, and end users. The ability to articulate technical concepts in a clear and understandable manner is important.
• Problem-solving abilities: Strong analytical and problem-solving skills are crucial for addressing complex technology challenges, troubleshooting system issues, and making informed decisions to drive system improvements.
• Strategic thinking: A strategic mindset, with the ability to align technology initiatives with business goals, develop long-term technology plans, and identify opportunities for innovation and optimization, is important for a leadership role.

Added bonus if you have:

• Education: A bachelor's degree or greater in computer science, information technology, or a related field. Practical experience in the role can be used in place of formal education.
• Certifications: Certifications in virtualization technologies are highly valued. Any certifications for MSCE, RH or VMware Certified Professional (VCP), VMware Certified Advanced Professional (VCAP), and Citrix Certified Associate - Virtualization (CCA-V) are looked at favorably.

What we offer you

• A competitive salary and benefits
• A variety of career development tools, resources and opportunities
• The chance to work on some of the most challenging, relevant issues in the payment industry
• Time to support charities and give back in your community

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the .

EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is supplement document

For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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