Overnight Valet Attendant

2 weeks ago

Richmond, Virginia, United States Towne Park Ltd. Full time
At Towne Park, it's more than a job, you can make an impact.

A career with us is rewarding in more ways than one.

As a hospitality services company, our commitment is to create smiles by delivering exceptional experiences.

When you work with us, you have an opportunity to impact the millions of patients, visitors and guests we proudly serve.

Whether providing compassionate service that eases the anxiety of a patient and their family, creating a memorable experience for a guest in a new city, or helping a colleague, every day is a new opportunity to brighten someone else's day and make an impact.

When we see a customer, a client or one of our own team members smile, we know we made an impact.

It's why we do what we do.

Towne Park is a place where you can make a difference and create smiles every day.

For more information about our privacy policy, please click here.

Job Details

Compensation:
Towne Park is committed to offering competitive, fair, and commensurate compensation. Actual compensation will be based on a candidate's job-related skills, experience, education or training, and location. The hourly base pay range for this position is $16 per hour plus cash tips daily.

Work Schedule:
The work schedule for this position is 11p-7a (Overnight).


Paid Time Off (PTO): Employees accrue hours of PTO per hour worked up to a maximum of 40 hours per calendar year.

Employees accrue 0.02 hours of floating holiday per hour worked up to a maximum of 32 hours per calendar year.


Benefits:
Employees are eligible to enroll in accident insurance, critical illness insurance, hospital indemnity insurance, and telemedicine benefits. Employees are also able to enroll in the company's 401k retirement savings plan.

Benefit & PTO Eligibility:
Eligibility requirements depend on your job classification, length of employment and number of hours worked.

Paid time off and benefits are subject to change and may be subject to a specific plan or program terms.

Seasonal and temporary roles are not eligible for the paid time off and benefits outlined above.

SUMMARY


The Guest Service Associate is responsible for providing exceptional hospitality services to guests in an attentive, friendly and efficient manner.

The Guest Service Associate is responsible for parking and retrieving guest vehicles in a prompt yet safe manner and assisting guests with luggage, including delivery and pick up of guest luggage (where applicable) during arrival and departure.


ESSENTIAL FUNCTIONS
Reasonable accommodations may be made to enable individuals with disabilities to perform all functions.

Descriptive Statement(s) - % of Time

Maintains pleasant, friendly and professional demeanor with all guests, co-workers, and clients. Acknowledges and greets guests within five feet with a professional and friendly demeanor. Uses guest last names during interactions. - 25%

Uses salutation of the day and welcomes guests to the location. Practices proper Towne Park phone etiquette. Posts up in designated areas when not completing tasks. - 10%

Parks and retrieves vehicles while driving slowly and cautiously. Assists guests with bell services and luggage storage as needed. Opens all vehicle and hotel doors for guests. - 20%

Assists guests with directions, taxis, reservations and other inquiries.

Provides guests with information about outlets, meeting rooms and/or amenities of the facility as well as main attractions in the area.

Delivers messages, items and/or guest amenities as requested. Shuttles guests to appropriate places that are approved by the location. - 10%

Explains parking rates and retrieval procedures to guests upon arrival. Issues claim checks only after receiving vehicle keys and collects claim checks from all guests prior to issuing keys.

Consistently completes and maintains all ticket information including key tag, guest folio, location of vehicle, damage survey and claim check receipt from all vehicles taken into the valet system.

Consistently completes location on all key tags after parking vehicle. Calculates and collects revenue for vehicles when needed. - 35%

The total amount of time for all functions of the job - 100%

QUALIFICATIONS

Education:

  • High school diploma or general education degree (GED)

Required Licensure, Certification, etc:

  • A valid driver's license and clean driving record
  • Must be at least 18 years of age and be able to pass a criminal background and drug screen

Work Experience:

  • One (1) month related experience and/or training; OR equivalent combination of education and experience

Knowledge:

  • Knowledge of principles and processes for providing customer and personal services.

Skills:

  • Ability to read and write standard English language
  • Ability to read and comprehend simple instructions, short correspondence and memos
  • Ability to write simple correspondence
  • Ability to effectively present information in one-on-one and small group situations to guests, clients and other employees of the organization
  • Ability to add and subtract three digit numbers and to multiply and divide with 10's and 100's; ability to perform these operations using units of American money
  • Ability to understand 24 hour and military time systems
  • Ability to understand rates applicable to time passed
  • Ability to operate a manual transmission is highly desirable
  • Perform parallel parking

SCOPE

Authority to Act:

  • Job is fairly routine. Incumbent follows established practices and procedures. Duties are performed with specific directions given and work is checked or verified on a frequent basis. Decisions are made within specific operational instructions and departmental guidelines. Errors in judgment could affect the smooth and efficient operation of the department.

Budget Responsibility:

  • The employee has control over resources available only.
WORKING CONDITIONS & PHYSICAL DEMANDS


The working conditions and physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Requirements

While performing the duties of this job, the employee is regularly required to talk or hear.

The employee frequently is required to sit or stand for extended periods of time and may be required to run; walk; handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl.

Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Lifting Requirements


Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects.

Working Environment


The majority of work will be performed outdoors for extended periods of time including up to the entire duration of shift.

Employees are subject to environmental conditions including extreme heat and cold weather. Protection from weather conditions may be provided, but not necessarily from temperature changes.

Travel

Travel of up to 5% may be required.

  • Overnight Valet Attendant

    2 weeks ago

    Richmond, Virginia, United States Towne Park, LLC Full time

    At Towne Park, its more than a job, you can make an impact. A career with us is rewarding in more ways than one. As a hospitality services company, our commitment is to create smiles by delivering exceptional experiences. When you work with us, you Valet Attendant, Guest Service, Valet, Attendant, Overnight, HR, Hotel, Transportation

  • Valet Attendant

    2 weeks ago

    Richmond, Virginia, United States VCU Health Full time

    The Valet Attendant provides personal vehicle parking and retrieval services for the parking guests while offering exceptional customer service in a high energy environment. The Valet Attendant maintains expected personal appearance standards. The Valet Attendant performs all maintenance and cleaning tasks necessary to maintain the parking areas in...

  • valet attendant

    2 weeks ago

    Richmond, Virginia, United States Crothall Healthcare Full time

    Crothall Healthcare We are hiring immediately for a part time VALET ATTENDANT position. Location : Reid Health Reid Parkway, Richmond, IN Note: online applications accepted only. Schedule : Part time schedule. 9:00 am to 5:00 pm, 3 days per week. More details upon interview. Requirement : Clean driving record. Pay Rate: $13.50 per hour. Make a...

  • Commercial Lines Underwriter

    2 weeks ago

    Richmond, Virginia, United States MMG Insurance Full time

    MMG INSURANCE COMPANYJob DescriptionJob Title:Commercial Lines Underwriter Department:Commercial Lines Underwriting Reports To:Regional Director FLSA Status:Exempt SUMMARY Accepts, rejects, and modifies routine Commercial Lines risks through new business, renewal, and endorsement underwriting within Company Commercial Lines underwriting guidelines and...

  • Event Staff

    2 weeks ago

    Richmond, Virginia, United States Oak View Group Full time

    Oak View Group: Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals,...

  • Sales Representative

    2 weeks ago

    Richmond, Virginia, United States Musco Sports Lighting Full time

    Job DescriptionJob DescriptionThe Musco Operational Field Sales Team is seeking a Sales Representative to support our Virginia Market . A Sales Representative position is a great opportunity to continue your sales career in a fast-paced, sports environment. The individual selected for this critical position will be responsible for developing strong...

  • Linen Production Associate

    2 weeks ago

    Richmond, Virginia, United States Prism Specialties Full time

    Linen Production Associate Are you tired of working in a sweatshop?? Our facility is CLIMATE CONTROLLED all year long Textile Extraction Experts (TEX) is a textile disaster restoration company and has an immediate opening for a laundry attendant on a part time basis to join our growing team. In addition to processing soft goods, you will be responding for...

  • Night Auditor

    2 weeks ago

    Richmond, Virginia, United States Hampton Inn Richmond VA Full time

    Organizational Structure:Department: OperationsReports To: Front Office Manager, General ManagerSupervision: nonePay Structure: Paid Bi-weeklyWho are we looking for?Are you someone who values teamwork, takes ownership of your role, and is passionate about serving our guests with warmth and hospitality? Shamin Hotels invites you to join our team Whether...

  • Night Auditor

    2 weeks ago

    Richmond, Virginia, United States Hampton Inn Richmond VA Full time

    Organizational Structure: Department: Operations Reports To: Front Office Manager, General Manager Supervision: none Pay Structure: Paid Bi-weekly Who are we looking for? Are you someone who values teamwork, takes ownership of your role, and is passionate about serving our guests with warmth and hospitality? Shamin Hotels invites you to join our team Whether...

  • Manager, Warehouse Operations

    2 weeks ago

    Richmond, Virginia, United States All Points Broadband Full time

    Position Summary:We are looking for an experienced Manager, Warehouse Operations to oversee multiple warehouse locations across a large geographic area in Virginia. Some of which are currently operating, and others will be opening soon. Responsibilities will include managing operations, standardizing processes and inventory across multiple locations while...

  • Technical Sales Manager

    2 weeks ago

    Richmond, Virginia, United States James Hardie Building Products Inc Full time

    James Hardie Building Products Inc. is the North American leader in fiber cement home siding and exterior design solutions. Hardie products offer long lasting beauty and endless design possibilities with trusted protection and low maintenance. The company pioneered modern fiber cement building products and continues to invest in innovation to transform the...

  • Specialty Pharmaceutical Sales Rep/Clinical Specialist

    2 weeks ago

    Richmond, Virginia, United States Indivior Full time

    POSITION SUMMARY: The Clinical Specialist is responsible for calling on practicing physicians, hospitals, clinics and other health-related organizations within an assigned territory. The Clinical Specialist must provide the healthcare professional with the most current information pertaining to Indivior products and their approved indications in a manner...

  • Direct Support Professional

    2 weeks ago

    Richmond, Virginia, United States Richmond Residential Services, Incorporated Full time

    RRSI offers a shift differential of $1.50 per hour (in addition to the base hourly rate) for all hours worked from 4P to 7A.GENERAL STATEMENT OFRESPONSIBILITIES: Provides assistance to professional case management and supervisory personnel in providing person- centered services in a community residential program for adults functioning within a range of mild...

  • Night Auditor

    2 weeks ago

    Richmond, Virginia, United States Hampton Inn Full time

    Organizational Structure:Department: Operations Reports To: Front Office Manager, General Manager Supervision: none Pay Structure: Paid Bi-weekly About the Job Title and Company:Are you someone who appreciates working in a team, takes responsibility in your position, and enjoys providing top-notch service to our guests with warmth and care? Shamin Hotels...

  • Maintenance Technician

    1 month ago

    Richmond, Virginia, United States BH Management Services, LLC Full time

    At BH Management Services, we are committed to creating value. We acquire, improve and manage apartment communities, and our success in this endeavor is evidenced by our growth from a start-up firm in 1993 to one of the largest multi-family management companies in the nation. BH understands that great customer service is what keeps residents satisfied, and...

  • Maintenance Technician

    4 weeks ago

    Richmond, Virginia, United States BH Management Services, LLC Full time

    At BH Management Services, we are committed to creating value. We acquire, improve and manage apartment communities, and our success in this endeavor is evidenced by our growth from a start-up firm in 1993 to one of the largest multi-family management companies in the nation. BH understands that great customer service is what keeps residents satisfied, and...

  • Fire Protection Sprinkler Foreman

    4 weeks ago

    Richmond, Virginia, United States Atlantic Constructors Inc. Full time

    Atlantic Constructors, Inc. Until Filled (EST)602 - Commercial Construction1401 Battery Brooke Parkway, Richmond, VA, USAFull TimeAt ACI we build our company and our culture not by counting people, but by making our people count Atlantic Constructors is seeking dynamic, motivated, career minded individuals to join our expanding team Atlantic Constructors has...

  • Project Engineer

    4 weeks ago

    Richmond, Virginia, United States Atlantic Constructors Inc. Full time

    Atlantic Constructors, Inc. Until Filled (EST)602 - Commercial Construction Division Mgmt200 North Arthur Ashe Boulevard, Richmond, VA, USAFull TimeAt ACI we build our company and our culture not by counting people, but by making our people count Atlantic Constructors is seeking dynamic, motivated, career minded individuals to join our expanding team...

  • Project Manager

    2 weeks ago

    Richmond, Virginia, United States Atlantic Constructors Full time

    At ACI we build our company and our culture not by counting people, but by making our people countAtlantic Constructors is seeking dynamic, motivated, career minded individuals to join our expanding team Atlantic Constructors has been recognized as an industry leader in the Mid-Atlantic Region for over 50 years.Benefits: Medical Insurance Plans Dental...

  • Project Engineer

    4 weeks ago

    Richmond, Virginia, United States Atlantic Constructors Inc. Full time

    Atlantic Constructors, Inc. Until Filled (EST)602 - Commercial Construction Division Mgmt200 North Arthur Ashe Boulevard, Richmond, VA, USAFull TimeAt ACI we build our company and our culture not by counting people, but by making our people count Atlantic Constructors is seeking dynamic, motivated, career minded individuals to join our expanding team...