Night Auditor

2 weeks ago


Richmond, Virginia, United States Hampton Inn Full time
Organizational Structure:

Department:
Operations

Reports To:
Front Office Manager, General Manager

Supervision:
none

Pay Structure:
Paid Bi-weekly

About the Job Title and Company:


Are you someone who appreciates working in a team, takes responsibility in your position, and enjoys providing top-notch service to our guests with warmth and care? Shamin Hotels invites you to become part of our team Whether you're welcoming guests with a warm smile, helping them fulfill their requirements, or going that extra mile to ensure their stay is exceptional, your commitment to excellent service will be evident in all your actions.

We are on the lookout for individuals with diverse knowledge, abilities, and backgrounds to contribute to our continuous accomplishments. Whether you are an experienced professional or just starting out, there are opportunities for you to develop and succeed with us

Why Join Shamin Hotels?

Exciting Benefits Along with competitive compensation, we provide a variety of perks for full-time employees, such as health, dental, vision, accident and short and long term disability insurance, pet insurance, discounts on gym memberships, Paid time off, Paid holidays, Shamin Perk discounts on tickets, rental cars and attractions, footwear discounts, 401K plan with company match, employee discounts at our branded hotels, and more


Endless Possibilities With a portfolio of over 70 hotels and plans for further expansion, there are limitless growth opportunities at Shamin Hotels.

Whether you are interested in frontline operations, corporate management, or hotel development, there are avenues for you to showcase your talents.

Career Progression We take pride in our history of promoting from within. At Shamin Hotels, we are dedicated to nurturing talent and offering pathways for our employees to flourish. Join us and become a part of a company where your potential is bound only by your drive. We eagerly anticipate welcoming you to the Shamin Hotels family

How to Submit Your Application:
If you have a passion for the hospitality industry and are ready to embark on a fulfilling career with Shamin Hotels, we are keen to hear from you Please complete the application process here:

Provide your job title and location and initiate the application

Role Overview:
Night auditors are responsible for concluding daily accounting tasks and performing front desk duties during overnight hours. They assist guests arriving late, handle check-ins and check-outs, and address other customer requests. Additionally, they review, reconcile, and maintain balance in daily financial operations.

Key Job Responsibilities:

  • Executes all audit procedures according to the Hotel and company's guidelines on a daily basis.
  • Completes all necessary audit reports accurately.
  • Confirms the status of all wake-up call requests and ensures proper handling.
  • Reconciles all cash receipts and tasks performed during the audit shift.
  • Prepares the front office for the 'A' shift and the following day's business.
  • Serves as a Guest Service representative during late-night hours.
  • Acts as the night manager on duty.
  • Participates actively in all front office meetings.
  • Engages in all training and cross-training programs.
  • Serves as a PBX operator during the audit shift.
  • Assists breakfast attendants by setting up breakfast areas when necessary.
  • Performs other relevant duties as needed.
  • Initiates friendly and warm greetings to guests.
  • Adheres to scheduled shifts, arriving on time and in proper uniform as per company policy.
  • Familiar with and complies with all company policies and procedures related to this role and its responsibilities.

Key Requirements:

Teamwork:
Be Collaborative, Support Others' Success.

Take Responsibility:
Be a Role Model, Embrace Accountability, Keep Enhancing Your Skills.

Dedicated Service:
Be Optimistic, Show Genuine Care, Create Lasting Memories.

Qualifications:

  • High school diploma, GED certification or equivalent experience is preferred.
  • Bachelor's Degree, and/or relevant experience in a hotel or related field is a plus.
  • Must possess basic Reading, Writing, and Math skills.
  • Prior experience of 1-2 years in hotel front desk or night auditor role is advantageous
  • Customer Service Skills are essential.
  • Financial management skills are necessary.
  • Familiarity with brand systems is a bonus

Company Overview:
Established in 1979, Shamin Hotels is a distinguished hospitality entity with over 9,000 rooms across 76 properties.

It is acknowledged as the premier hotel owner and operator in Virginia, and among the top ten in the nation.

Pioneering the hospitality sector, Shamin Hotels has curated a diverse portfolio encompassing multiple esteemed brands, showcasing its commitment to providing unique accommodations across various market segments and offering exceptional experiences to an extensive range of guests along with growth prospects for its employees.

For more details, please visit

Begin Your Application Here:

Shamin Hotels is an equal opportunity employer and encourages applications from individuals from all backgrounds. We appreciate all candidates for their interest; however, only those chosen for an interview will be contacted.
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