Learning Experience Facilitator
2 weeks ago
Description:
Responsibilities
TikTok is a prominent hub for short-form mobile videos, striving to boost creativity and spread happiness. With headquarters in Los Angeles and Singapore, TikTok has established offices in major cities like New York, London, Dublin, and Tokyo. Join a team dedicated to fostering imagination and joy, where challenges are seen as opportunities for learning, innovation, and growth.
The Trust & Safety (T&S) team at TikTok is dedicated to creating a safe environment for online communities to explore, create, and connect. By leveraging both human expertise and advanced technology, the team ensures quick removal of harmful content to maintain a secure online community.
Key Responsibilities:
- Build & update product and policy knowledge across business lines
- Conduct comprehensive training needs assessments in collaboration with various stakeholders
- Develop tailored training materials in partnership with stakeholders
- Onboard new products and policies through training programs
- Implement learning interventions to enhance team success
- Refine training processes and curriculums as needed
- Analyze learning program effectiveness and drive measurement strategies
- Lead training projects and mentor junior trainers
Qualifications
Minimum Requirements:
- 4+ years of experience in a training role
- Passion for learning and talent development
- Strong analytical and problem-solving abilities
- Experience in creating and implementing training materials
- Proficient in presenting and facilitating training sessions
- Ability to adapt training styles to meet varying business needs
- Capable of extracting and communicating learning data effectively
- Skilled in managing a fast-paced, ambiguous environment
Preferred Qualifications:
- Project/Program Management expertise
- Exceptional interpersonal skills and relationship-building abilities
- Familiarity with effective teaching methodologies
- Understanding of curriculum design
Explore the unique opportunity of joining TikTok's Trust & Safety team, collaborating to maintain a safe platform for diverse communities worldwide. Upholding the well-being of employees, we offer comprehensive programs to support both physical and mental health, prioritizing inclusivity and diversity in our workplace.
Join us in celebrating individuality and fostering creativity at TikTok, where we value diverse perspectives and experiences from global communities. Embrace a workplace that promotes well-being, collaboration, and innovation, ensuring a holistic and person-centered approach for all employees.
TikTok ensures equal opportunities for candidates with disabilities, pregnancy, religious beliefs, or any other protected reasons by law during the recruitment process. For accommodation requests or inquiries, please contact the team directly.
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