Claims Representative

2 weeks ago


Houston, Texas, United States Truist Inc Full time
The position is described below. If you want to apply, click the Apply button at the top or bottom of this page. You'll be required to create an account or sign in to an existing one.

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Regular or Temporary:
Regular

Language Fluency:
English (Required)

Work Shift:
1st shift (United States of America)

Please review the following job description:


Process and coordinate loss runs for insurance clients and claims staff; develops information, and performs projects for the client and teams.

Maintains accurate records and appropriate accounting in claim management system.

*Hybrid Opportunity - working in our Houston office 3 days/week.

ESSENTIAL DUTIES AND RESPONSIBILITIES
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

Obtain specific information regarding loss/claim to report to the company, as necessary.

Advise customers what information is necessary for claims filing.

Respond to customers regarding status of claims.

Assist producers and claims team with claims status and special projects.

Respond to company requests for policy information, as necessary.

Maintain own diary system for use in periodic follow up on selected claims.

QUALIFICATIONS

Required Qualifications:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

High School graduate

Operates under the direction of the claims team

Utilizes client relation skills to build and maintain positive business relationships with clients and market contacts; including excellent communication skills and service orientation, cooperative nature, and tactfulness to resolve client and company problems

Considerable knowledge of basic company computer programs for word processing, accounting and applications

Preferred Qualifications:
College degree

Prior brokerage experience

Knowledge of McGriff's claim management / agency management system or ability to learn quickly

General Description of Available Benefits for Eligible Employees of TIH:


All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of TIH Insurance Holdings, LP (TIH) offering the position.

TIH offers medical, dental, vision, life insurance, disability, accidental death and dismemberment and tax-preferred savings accounts, along with other voluntary benefits.

All regularly scheduled teammates (not temporary or contingent workers), regardless of the number of scheduled hours, can contribute to a 401(k) savings plan and you become eligible for Company matching contributions after one year of service and attainment of age 21.

Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays.

For more details on TIH's generous benefit plans, please visit our Benefits site )

. Eligible employees may have the opportunity to participate in a deferred compensation plan and/or have an ownership interest in TIH in the form of profits interest or capital interest. As you advance through the hiring process, you will learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.

This position is part of TIH.

Truist Financial Corporation has completed the sale of Truist Insurance Holdings (TIH). As a result, TIH is a separate company from Truist Bank as of May 6, 2024. Refer to the news release )

for details.


TIH Insurance Holdings, LP (TIH) supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law.

TIH is a Drug Free Workplace.

EEO is the Law )

Pay Transparency Nondiscrimination Provision )

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