Customer Service Representative

2 weeks ago


Los Angeles, California, United States ABM Industries Full time
Job Description

Payrate: $19.28 per hour.

The pay listed is the hourly rate for this position. A specific offer will vary based on applicant's experience, skills, abilities, geographic location, and alignment with market data.

Benefit Information: ABM offers a comprehensive benefits package. For information about ABM's benefits, visit ABM 2024 Employee Benefits | Front Line Team Members (Programa de beneficios de).

Position summary details

Customer Service Representative will rotate on a shift basis between the positions of Entry Lanes, Exit Lanes, Cashier, Ambassador, and Field.

This position is primarily outdoors working the Entry Lanes, Exit Lanes, Cashier, Ambassador and Field for the various Parking Lots we oversee.

General Job Description:
  • Customer Service Representative will rotate on a shift basis between the positions of Entry Lanes, Exit Lanes, Cashier, Ambassador, and Field.
  • Responsibilities vary based on position, facility, and PARCS system.
  • Responsibilities may include other duties as assigned.
General Requirements
  • High School diploma or equivalent
  • Demonstrated communication skills; both verbal and written
  • Always remain approachable to customers and staff
  • Problem-solving skills including prioritizing and maintaining professional demeanor.
Qualifications
  • Must be 18 years of age or older.
  • Must meet all requirements to receive required airport SIDA badge and Customs Seal (if applicable), including ten-year work history if available.
Preferred Qualifications:
  • Customer Service Experience
  • 1 yr of similar work experience
  • Previous security experience and/or other related experience as asset.
SHIFTS ARE AS FOLLOWS: SWING SHIFT - 3:30 PM - 00:00 AM.

About Us

ABM (NYSE: ABM) is one of the world's largest providers of facility services and solutions. A driving force for a cleaner, healthier, and more sustainable world, ABM provides essential services and forward-looking performance solutions that improve the spaces and places that matter most. From curbside to rooftop, ABM's comprehensive services include janitorial, engineering, parking, electrical and lighting, energy and electric vehicle charging infrastructure, HVAC and mechanical, landscape and turf, and mission critical solutions. ABM serves a wide range of industries - from commercial office buildings to universities, airports, hospitals, data centers, manufacturing plants and distribution centers, entertainment venues and more. Founded in 1909, ABM serves over 20,000 clients, with annualized revenue approaching $8 billion and more than 100,000 team members in 350+ offices throughout the United States, United Kingdom, Republic of Ireland, and other international locations. For more information, visit

ABM is proud to be an Equal Opportunity Employer qualified applicants without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected factor under federal, state, or local law. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.

ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility.

ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you'll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country. Whether you're looking for a frontline or professional position, you can find post-military career opportunities across ABM.

ABM directs all applicants to apply at ABM does not accept unsolicited resumes.

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