Office Assistant

2 weeks ago

Oakland, California, United States Nestvy Senior Placement and Home Care Full time
Nestvy Senior Placement and Home Care - Nestvy Senior Placement and Home Care
We're searching for a diligent office assistant to provide administrative support. You'll be responsible for responding to all complaints and questions in a friendly and timely manner, implementing office standards to streamline our processes, scheduling appointments, and company trips, ordering office equipment, and marketing our brand through community events and print and digital mediums. Applicants should be extremely thorough, possess excellent communication skills, and have some background in customer service. Send us your resume today to become part of the team
Responsibilities
  • Purchase office equipment when appropriate
  • Plan community events to market the company and increase brand awareness
  • Manage all paperwork in the office and create a process for team members to follow to ensure efficiency
  • Facilitate communication between our customers and team to ensure customer satisfaction
  • Oversee online and print marketing efforts
  • Provide a first-class genuine candidate experience that optimizes for long-term relationships with candidates and new hires
  • Ensures a consistent and exceptional onboarding experience/ successful transition for assigned new hires joining the organization
  • Collect all necessary documents required to complete the onboarding process, including credentials
  • Verify applicable requirements and certifications including employment eligibility requirements (I9 documents), TB Tests, Physicals, CPR, First Aid, etc.
  • Act as a continued resource for all new hire employees
  • Lead and conduct new hire orientation and complete all new-hire paperwork with candidates
  • Interacts directly with new hires at multiple points throughout the onboarding process
  • Oversees the applicant tracking process, including troubleshooting and resolving applicant inquiries
  • Creative problem solving to find ways to meet the needs of our clients in need of a provide
  • Track and meet set hiring goals
  • Perform other duties and ad hoc projects as assigned & comply with all state and federal regulations

Qualifications
  • Shows ability to quickly finish very detailed work
  • Customer service, bookkeeping, or administrative experience is preferred
  • Navigates computer programs with ease to provide a quick front-desk experience for customers
  • High school diploma or GED required
  • Enjoys talking with customers and can communicate through verbal and written channels
  • Current driver's license and proper Vehicle Insurance Coverage

Compensation
$16 - $20 hourly
About Nestvy Senior Placement and Home Care

Are you looking for a career and not just a job? If the answer is yes, then Nestvy senior living and home care might just be the right opportunity for you.

Our mission at Nestvy Senior Placement and Home Care is to connect seniors in need of care with outstanding care providers. Whether they need assisted living, memory care, an independent living facility, or amazing in-home caregivers, we've got stellar options We are committed to bringing seniors and their families peace of mind.

Team members are expected to deliver a standard of excellence Lots of opportunities to earn bonuses and commissions

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