Sales Coordinator

2 weeks ago

Kansas City, Missouri, United States Capital Management Services Full time

The newly opened Aloft Hotel on the Country Club Plaza and Cascade Hotel in Kansas City, a Tribute Portfolio hotel, are destined to become the crown jewels of the Country Club Plaza hotel scene. Situated on the North side of the Plaza, these hotels pay tribute to the history of Kansas City, while leaving a distinct mark of their own. With a combined 300 guest rooms, 5 bars, a two-story restaurant, and 15,000 sq feet of meeting space, these hotels will be the preferred destination for smaller conferences, meetings, vacations, celebrations, and everyone else that comes to Kansas City.

We are in search of a Sales Coordinator that will play a key role in the success of these hotels. If you are experienced, innovative, tenacious, and ready to make your mark - we want to hear from you.

The Sales Coordinator reports directly to the Director of Sales and is responsible for the following:

  • Act as a primary point of contact for inquiries from clients, providing information about hotel services, rates, and availability.
  • Prepare sales-related documents throughout the sales process (e.g., proposals, contracts, or banquet event orders).
  • Manage the booking process for group reservations, including room blocks and cut off dates, while ensuring accuracy and timeliness.
  • Enter, retrieve, reconcile, and verify information (e.g., leads, third parties, billing) in software involved in the sales process.
  • Maintain accurate and up-to-date records of client communications, contracts, and bookings in the hotel & the sales management system.
  • Load Group block information/reservations, assist in managing group functions, and prepare group resumes.
  • Create and distribute group resumes to various hotel departments to ensure smooth execution of events and group bookings.
  • Maintain good relationships with existing clients.
  • Assist with site inspections and tours for potential clients, showcasing hotel facilities and services.
  • Provide administrative support to the sales team, including scheduling meetings, preparing reports, and managing correspondence.
  • Communicating with guests and agents following their stay to provide pick up reports, issue points, pay commissions, and finalize billing.
  • This role plays a crucial part in supporting the sales team and ensuring the efficient coordination of sales activities to drive revenue growth for the hotel.
Requirements

Special Requirements:
  • Prompt and regular attendance.
  • Comply with hotel and/or department uniform and professional behavior and appearance standards.
  • Carry out all reasonable requests by team leaders and managers and act as a team
  • player with all levels of staff.
  • Review and approve electronic timecards weekly for accuracy.
The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position. The job description does not constitute an employment agreement between the employer and associate and is subject to change by the employer as the needs of the employer

and requirements of the job change.

While performing the duties of this job, the associate is frequently subject to prolonged periods of sitting at a desk and working on a computer. The associate may frequently lift and/or move up to 15 pounds. The noise level in the work environment is usually quiet to moderate.

Benefits:
  • Affordable health insurance with employer premium contributions offered to all full-time associates.
  • Wide range of benefit options (medical, dental, vision, accident, critical illness, life) offered to all full-time associates.
  • Paid Time Off (PTO) available to full-time associates.
  • Exclusive discounts at Marriott Hotels.
Job Requirements:
  • Must have a valid driver license.
  • Degree or experience in Sales, Marketing, or Hospitality preferred.
  • Experience with Microsoft Office products.
  • CI/TY experience is a strong plus.
  • Must be willing to complete drug screen and background check in accordance with
  • federal and state laws.

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