General Manager

2 weeks ago

New York, New York, United States Sony Hall Full time

Sony Hall is searching for a seasoned General Manager to oversee the overall management and operation of our food & beverage services. The ideal candidate will exhibit exceptional hospitality, excel in team leadership, and consistently exceed excellence standards in all business aspects.

Responsibilities:

  • Operational Leadership: Supervise and manage all departments, ensuring seamless show and event execution.
  • Team Building: Lead by example, consistently training and enforcing company policies, procedures, and practices.
  • Positive Work Environment: Foster a constructive company culture and professional workforce.
  • Staff Management: Conduct interviews, select candidates, provide training, supervise, counsel, and evaluate staff performance.
  • Collaboration: Work closely with talent, marketing, and corporate event departments.
  • Communication: Hold regular staff meetings, including management and BEO meetings.
  • Staffing Coordination: Align staffing levels with upcoming events and ticket sales.
  • Schedule Monitoring: Adjust departmental schedules to ensure operational efficiency.
  • Disciplinary Actions: Undertake necessary disciplinary measures, including termination, in collaboration with HR.
  • Culinary Collaboration: Partner with the Executive Chef to ensure efficient kitchen operations and menu execution.
  • Business Development: Drive profitability and continuously enhance sales performance.
  • Inventory Management: Implement effective inventory control systems.
  • Compliance and Safety: Maintain high standards of food safety, sanitation, and regulatory compliance.
  • Administrative Oversight: Ensure up-to-date insurance policies, permits, and necessary documentation.
  • Facility Maintenance: Oversee maintenance, cleanliness, safety, and equipment use.
  • Incident Reporting: Ensure a safe working environment and prompt reporting of incidents, injuries, and accidents.
  • Financial Management: Oversee proper handling of invoices and collaboration with the accounting department.
  • Cost Analysis: Review product costs, analyze trends, and implement necessary changes.
  • Administrative Duties: Ensure timely completion of administrative tasks, including trackers, financial reports, personnel paperwork, and payroll processing.

Minimum Requirements:

  • Experience: At least 7 years in a fast-paced restaurant, live music venue, or similar setting.
  • Hospitality Passion: Unmatched enthusiasm for hospitality, cuisine, beverages, and music.
  • Attention to Detail: Meticulous attention to detail and strong execution skills.
  • Leadership: Demonstrated leadership abilities with a commitment to excellence.
  • Mentorship: Skilled in mentoring, training, and maintaining high team standards.
  • Multitasking: Ability to manage multiple tasks and projects in a high-pressure environment.
  • Financial Acumen: Proven expertise in financial management, focusing on budgetary goals, including labor and food costs.
  • Revenue Management: Extensive knowledge of profit and loss management with a track record of driving revenue.
  • Regulatory Knowledge: Proficient understanding of health regulations and compliance measures.
  • Culinary Expertise: Comprehensive understanding of culinary arts and wine.
  • Flexibility: Willingness to work flexible hours, including weekends, evenings, and holidays.

Join Sony Hall and lead our team to new heights in hospitality and event excellence

About Sony Hall

Nestled inside the Paramount Hotel, which was built in the 1920's as part of the expansion of the theater district, Sony Hall originally opened in 1938 as the Diamond Horseshoe, famed nightclub and extravaganza variety show led by theatrical showman Billy Rose. It quickly became one of the most iconic venues of the vaudeville era and was known for the off- Broadway hit "Queen of the Night". In 2009, the French renaissance and baroque detailed building received architectural recognition by being designated a New York City landmark.

In 2018, the space reopened as Sony Hall, leaving much of the venue's dynamic design

intact. It's a 12,000 sq. foot concert hall in a one-of-a-kind space enhanced by Sony technology that provides music fans with an unrivaled entertainment experience.

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