Reliability Program Manager

Jones Lang LaSalle (JLL) gives you the full package, both personally and professionally. Our team at JLL is all about shaping the future of real estate to make the world a better place. We blend top-notch services, advisory, and technology for our clients worldwide.

We are dedicated to bringing onboard the brightest and most skilled professionals in our industry. We offer support for your career growth, flexibility, and tailored benefits to help you navigate both work and personal life.

Whether you have a wealth of experience in commercial real estate, technology, or you're looking to transfer your skills to a new field, we empower you to drive progress and find success in both your professional and personal life.

What's the story with JLL? We are a leading firm in professional services and investment management with a focus on real estate. Operating in over 80 countries with a team of more than 92,000 individuals, we help real estate owners, occupiers, and investors achieve their business goals.

As a global Fortune 500 company, we have a duty to promote sustainability and corporate social responsibility. Our mission is to lead the way in shaping the future of real estate for a better world.

We leverage cutting-edge technology to create enriching opportunities, exceptional spaces, and sustainable real estate solutions for our clients, staff, and communities.

At the core of everything we do are our values of teamwork, ethics, and excellence. We are proud to have received recognition and awards for our accomplishments on both a global and local scale.

We strive to build a diverse and inclusive environment where everyone feels respected, valued, and empowered to reach their full potential. Embracing diverse backgrounds, experiences, and perspectives helps us innovate, think big, and achieve success together.

If the details of this job role resonate with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in learning about you and what you can bring to the table.

The Reliability and Maintenance Engineering team is crucial to our operational triumph in the distribution sector of the business. Identifying potential equipment failures and eradicating those risks is our ultimate goal.

We are in search of a proactive leader in Reliability Programs and a technical expert for Fulfilment Center operations. This position revolves around enhancing the lifespan, dependability, and operational efficiency of various equipment such as conveyors, sortation systems, scanners, robotics, and more.

We foster an entrepreneurial and inclusive culture. We thrive together, whether at the office desk or across the globe. We believe that the best way to inspire greatness is by supporting each other, growing together, and celebrating achievements.

Our Total Rewards program mirrors our dedication to helping you realize your career aspirations by offering opportunities in career advancement, recognition, well-being, benefits, and compensation. You can expect a competitive salary and benefits package with us. Be prepared to enhance your skills and embark on a career filled with diverse experiences. We are excited to witness your journey at JLL.

• Instill and advocate for a safety culture on-site, involving subcontractors, suppliers, and visitors
• Act as the local expert in maintaining material handling systems
• Manage the inventory and maintenance planning program for the site, ensuring the accuracy and efficiency of the preventative maintenance program
• Ensure quality execution of the maintenance program through routine audits and corrective actions
• Collaborate with local maintenance leadership for reliability standards alignment and seek feedback for process adjustments
• Lead the development, assessment, and upkeep of a skills matrix for the local maintenance team
• Enhance maintenance procedures to streamline operations and boost equipment efficiency
• Establish and monitor equipment reliability metrics and work with maintenance and operations teams to prioritize tasks and enhancements
• Conduct Root Cause Analysis and implement Permanent Corrective Action plans
• Oversee newly installed equipment and major equipment overhauls at the site
• Execute a minimum of two Continuous Improvement projects annually to generate cost savings
• Act as the primary bridge for communication with the Central Reliability Team and support regional growth initiatives
• Track budgets and assist senior maintenance leaders in achieving yearly cost savings
• Create, implement, and share best practices within the facility and across sites
• Provide technical support for both proactive and reactive maintenance tasks as needed
• Travel may be required up to 25%

• Bachelor's degree in Electrical or Mechanical Engineering, Engineering Technology, or Reliability Engineering
• Proficiency in computers, including MS Excel, Word, and Office
• Experience with CMMS systems and reporting
• Strong analytical skills for data analysis
• Ability to adapt to flexible schedules, shifts, and areas
• Available for 24/7 emergency on-call duty as necessary

• Minimum of 5 years of experience as a Reliability Engineer/Manager or similar role
• 5+ years of experience in team management, budget oversight, supplier management, and client relations
• CMRP/PMP certifications are a plus
• Prior experience managing teams in an industrial environment with conveyance and process control systems
• Proficiency in Preventive maintenance procedures, Industrial electrical work, Industrial controls, and Industrial electronics & robotics
• Experience in providing technical training and utilizing Lean Manufacturing tools
• Ability to convert complex compliance requirements into scalable processes
• Skilled in motivating and leading teams, fostering accountability, and interacting with various management levels
• Organized with strong project management abilities
• Excellent communication and presentation skills, including negotiation and conflict resolution

• Regular bending, kneeling, reaching, twisting, sitting, standing, and walking
• Lifting objects and tools weighing an average of 20 pounds, occasionally up to 49 pounds
• Dexterity in eye-hand coordination, foot pedal usage, manual tasks, and wrist movements
• Working conditions may include confined spaces, dust, temperature variations, noise, vibration, and prolonged standing on hard surfaces

We believe that success is a collective effort and that the best way to excel is by supporting one another, learning in unity, and acknowledging achievements. Our comprehensive Total Rewards program underscores our commitment to aiding you in achieving your career objectives, recognizing your contributions, promoting your well-being, and offering competitive benefits and compensation. We are excited to witness your progress at JLL. Apply today

JLL is dedicated to fostering and nurturing a diverse workforce. We strongly uphold equal opportunities for all individuals throughout the employment relationship, including recruitment, training, promotion, discipline, and termination, regardless of various factors. We adhere to applicable laws and believe in providing an inclusive environment for everyone.

The expected salary for this role ranges between $116,126.00 and $127,739.04 annually, inclusive of bonuses where applicable. Please note that this range is an estimation and not a guaranteed figure. Your final compensation offer will be based on factors such as education, experience, skills, location, internal equity, and market data alignment.

Location: On-site –North Haven, CT

JLL understands the significance of workplace wellness and offers a supportive environment and comprehensive benefits package prioritizing mental, physical, and emotional health.

Some of the benefits may include:

• 401(k) plan with matching contributions
• Comprehensive Medical, Dental & Vision Care
• Fully paid parental leave
• Paid Time Off and Company Holidays
• Options for Flexible and Remote Work Arrangements

JLL is committed to safeguarding your personal information and ensures secure data processing during the recruitment process. We handle personal data with the utmost care and keep it for as long as necessary based on legitimate business or legal purposes. Rest assured, we prioritize data security and confidentiality.

If you have further inquiries about data processing by JLL, please refer to our Candidate Privacy Statement. For detailed information, kindly explore the career site pages relevant to your location. If you require accommodations due to a disability during any part of the recruitment process, reach out to us through Accommodation Requests.

As an Equal Opportunity Employer, JLL is committed to providing reasonable accommodations to individuals with disabilities. We are dedicated to working with and supporting all qualified individuals, including those with criminal histories, in compliance with relevant laws and regulations. Your application is welcome, regardless of any criminal history, in line with applicable laws.

For ongoing job opportunities with us, we welcome applications until the suitable candidate is selected.