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Customer Service Representative
3 months ago
Customer Service Representative
Apply Online or In Person – 3615 Security Street Garland, TX 75042
$16-$18/hour to Start with Salary Adjustments Available at 30/60/90 Days.
Medical, Dental, Vision, Disability, Life, 401(k), Tuition Reimbursement Assistance Available. 8 paid holidays and Accrued PTO available at 30 days
Guardian Packaging is now a part of Conner Industries
COMPANY
Conner Industries, Inc. is a rapidly growing manufacturer and distributor in the industrial lumber, custom wood packaging, custom and standard foam solutions, and integrated packaging markets. With an outstanding reputation, and over 40 years as an industry leader, we operate 17 manufacturing facilities and currently sit at #2 in the U.S. for market share. Best of all, we are growing
Requirements
KEY JOB RESPONSIBILITIES
Liaison for client purchase orders (PO) and Request For Quote (RFQ)
DUTIES AND REQUIREMENTS
- Communicate with customers via email, phone, or fax to acknowledge, confirm, or request adjustments to Purchase Orders (POs)
- Review Requests for Quote (RFQ) and POs - communicating with Sales and Estimating as needed
- Customer outreach as business needs dictate
- Organize and distribute necessary paperwork to their respective departments.
- Notate and communicate special requirements to appropriate parties
- Pull and file paperwork prior to and post production activities
- Additional duties as assigned by management
- Available to work Monday through Friday 8:00am to 5:00pm.
QUALIFICATIONS, EDUCATION & EXPERIENCE
- Basic computer skills including Microsoft Suite
- Politely and efficiently communicate with customers both written and verbally.
- Ability to learn new programs such as Sage50 (prior experience a plus).
Benefits
EEO Statement
Conner Industries provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Conner Industries complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation, and training.
Conner Industries does not disqualify applicants that test positive for THC on the pre-employment drug screen. As permitted by state law, applicants being considered for positions with the following responsibilities: CDL Drivers, Forklift Operators, Sales, Maintenance, Management, and all Corporate positions, must pass a drug and alcohol test, done through an outside vendor, Quest Diagnostics, before beginning work in that position. Refusal to submit to testing will result in disqualification for the desired position.
