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WMS Specialist
1 week ago
Warehouse Management System (WMS) Specialist
The role of the WMS Implementation & Support Specialist is to oversee the successful implementation, customization, and ongoing support of our Warehouse Management System B2C for clients. This position demands a mix of technical proficiency, project management expertise, and top-notch customer service to guarantee client contentment and system efficiency.
Key Responsibilities:
- Implementation
- Customization & Configuration
- Support & Maintenance
- Client Relationship Management
Qualifications:
- Bachelor's degree in Computer Science, Information Systems, Supply Chain Management, or a related field
- Demonstrated experience in B2C WMS implementation, configuration, and support
- Proficient in WMS software
- Project management capabilities, including handling multiple implementations concurrently and meeting project deadlines and budgets
- Effective communication skills to translate technical terms for non-specialist stakeholders and establish strong client connections
- Solution-oriented mindset to identify and address issues promptly and effectively
- Keen eye for detail and commitment to delivering excellence
- Willingness to travel occasionally for client meetings and on-site support, if needed
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