Call Center Customer Service Rep
1 week ago
Location: Hartford, CT 06106
Date Posted: 6/9/2024
Category: Transportation
Education: None
We are hiring Call Center Customer Service Representatives to work in large transportation department. The assignment is working with Capitol Region Education Council (CREC) in Hartford, CT.
Hours:
Indicate shift preference, but it is not guaranteed, based on the department needs:
- PM SHIFT 12:30 pm - 8:00 pm
- Mandatory Overtime, as required during peak periods
Position Requirements:
- 1 year Call Center Customer Service Experience
- 1 year Office Experience
- Heavy Call Volume (Inbound & Outbound)
- Proficient in Microsoft Office programs
- Ability to work individually and in a team environment
- Ability to work mandatory overtime
- Serve as customer service representative to parents and school districts with transportation needs
- Process transportation change requests and complaints from parents and schools
- Process transportation complaints from parents and schools
- Work as a liaison between parents, schools and transportation providers
- Resolve logistical issues to ensure safe and timely transportation
- Maintain records for the transportation department including student roster, route sheets, transportation changes, alternate schedules, accident reports, database, etc.
- Assist with Choice, (K-3) students when their parents fail to meet them at the bus stop
- Assist director of Transportation and Transportation Manager as needed
- Adherence to all school, district, state and Board of Education regulations, law and policies pertaining to duties, conduct, confidentiality, security and ethics.
- Satisfactory background results required
Title: Call Center Customer Service Rep - $17.25/hr
Class: None
Type: PERMANENT ONLY
Ref
No:
BC: #PHRS501
Company: Precision Human Resource Solutions, Inc. (CT\MA\RI)
Contract Contact: CT/MA/RI Careers
Office Email:
Office Phone:
Office Address: 101 Centerpoint Drive, Suite 102, Middletown, CT 06457
About Us:
Registering on the website portal is not a guarantee that contracting opportunities will be available and/or located.
Use of our website is for information transfer only and is not an application, offer or commitment by either party.
You are under no obligation to proceed. When and if opportunities become available, you will be contacted. Further steps are required to complete your registration with the appropriate legal PHRS entity.-
TSA Customer Service Representative
1 week ago
West Hartford, Connecticut, United States Staples Full timeStaples Connect is seeking an experienced TSA Customer Service Representative to join the team.Overview:Position: Enrollment Agent (TSA Customer Service Rep)Function: Retail LocationsStaples Connect prioritizes customer satisfaction and community engagement. By joining us, you will have the opportunity to expand your skills, develop professionally, and...
-
Customer Service
4 weeks ago
Hartford, Connecticut, United States State of Connecticut Full timeIntroductionThe State of Connecticut, Office of the State Comptroller (OSC) is currently seeking two (2) dynamic, passionate individuals who are eager to contribute their expertise within the Customer Service Center team in the Retirement Services division as a Customer Service/Call Center Representative (Retirement Examiner). Join our team and embark on a...
-
Customer Service
3 weeks ago
Hartford, Connecticut, United States State of Connecticut Full timeIntroductionThe State of Connecticut, Office of the State Comptroller (OSC) is currently seeking two (2) dynamic, passionate individuals who are eager to contribute their expertise within the Customer Service Center team in the Retirement Services division as a Customer Service/Call Center Representative (Retirement Examiner). Join our team and embark on a...
-
Environmental Service Assoc. 1
1 week ago
Hartford, Connecticut, United States Connecticut Children's Medical Center Full timePerforms environmental service functions in departments and common and public areas of the hospital Performs duties to ensure the cleanliness of offices, public areas, stairwells, elevators and corridors and call rooms. Collects trash, recyclables, medical waste, exchanges sharps boxes and leaves in central location. Collects trash outside and disposes of it...
-
Welcome Center Attendant
1 week ago
Hartford, Connecticut, United States Pennswood Village Full time$15/hr.Full time and/or Part time3rd shiftSUMMARY OF JOB:Reporting to the Transportation Manager, the Meadow Welcome Center Attendant staffs the Welcome Center and provides excellent customer service while documenting and screening all visitors, contractors, and vendors arriving at the Pennswood Village Campus. The Meadow Welcome Center Attendant is...
-
Cashier/stocker/customer Service
1 week ago
Hartford, Connecticut, United States Bottle Stop Wine & Spirits - Newtown Full timeBottle Stop Wine & Spirits is Newtown's destination store for adult beverages Customers love our large selection, low prices & friendly staff We're looking for a Associates to help with Cashier, Stock & Customer Service- be able to stay 6+hours on their feet- lift 40lbs consistently- work evenings, weekends, holidays & days leading up to holidays- run and...
-
Field Service Technician
1 week ago
Hartford, Connecticut, United States NCR Full timeAbout NCR VOYIXNCR VOYIX Corporation (NYSE:VYX) is a leading global provider of digital commerce solutions for the retail, restaurant and banking industries. NCR VOYIX is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe. For nearly 140 years, we have been the global leader in consumer transaction...
-
Field Services Engineer
1 week ago
Hartford, Connecticut, United States Flint Group Full timeWe are Xeikon We design, build, install, and maintain complete digital printing solutions for labels, packaging, document, commercial and folding carton. Our US Headquarters is in Itasca, IL, just outside of Chicago. We are currently hiring Field Service Technicians at Hartford, CT. ResponsibilitiesCommunicates with customers on all call activities up to and...
-
Personal Lines Customer Service Agent
1 week ago
Hartford, Connecticut, United States Digital Insurance LLC Full timeOur Newest Opportunity: Excited to grow your career? We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think thisposition may be right for you, we encourage you to apply Our people make all the difference in our success. To provide...
-
Project Manager, Sr
1 week ago
Hartford, Connecticut, United States Abacus Service Corporation Full timeRequisition ID DSS-Opportunity Center-PM Requisition Name Project Manager, Sr Quantity Requested Description OVERVIEW The Connecticut DAS BITS team is seeking qualified candidates to fill the role of Opportunity Center Project Manager to oversee the Project Management efforts and serve in a leadership role on the Project. RESPONSIBILITIES Project...
-
Secretary Area 1
3 weeks ago
Hartford, Connecticut, United States Internal Revenue Service Full timeWHAT IS THE TAXPAYER SERVICESDIVISION?A description of the business units can be found at: Vacancies will be filled in the following specialty areas: Taxpayer Services Customer Assistance, Relationship and Education - Field Assistance Area 1The following are the duties of this position at the full working level.Receives telephone calls and visitors,...
-
Secretary Area 1
1 month ago
Hartford, Connecticut, United States Internal Revenue Service Full timeWHAT IS THE TAXPAYER SERVICESDIVISION?A description of the business units can be found at: Vacancies will be filled in the following specialty areas: Taxpayer Services Customer Assistance, Relationship and Education - Field Assistance Area 1The following are the duties of this position at the full working level.Receives telephone calls and visitors,...
-
Clinician, Children's Advocacy Center
1 week ago
Hartford, Connecticut, United States Klingberg Comprehensive Program Services, Inc. Full timeKlingberg is a private non-profit multi service agency who provides help to thousands of people across Connecticut each year. Our goal is to extend hope and healing to children and families whose lives have been traumatized by abuse and/or neglect in its various forms, sever family problems and mental health issues.We are looking to hire a full time...
-
Data Center Project Manager
1 week ago
Hartford, Connecticut, United States Crescens Full timeJob Title :Data Center Project ManagerLocation:Hartford, CT(Hybrid)Duration: 12+months(extendable upto 2- 3 years)Type: Contract Note :Local candidates preferredCandidate must be local or willing to commute or relocate. Reponsibilities :Project Manager will be responsible for the oversight of the technical solutioninclusive of technical/project documentation...
-
Customer Specialist
1 week ago
Hartford, Connecticut, United States UnitedHealth Group Full timeEnjoy the flexibility to work remotely from anywhere in the U.S. as you tackle challenging tasks.UMR, UnitedHealthcare's third-party administrator (TPA) solution, stands out as the largest TPA in the country. When you join UMR, your work truly makes a difference. It's straightforward and highly rewarding.By offering consumer-oriented health benefit plans to...
-
Food & Beverage Manager| XL Center
3 weeks ago
Hartford, Connecticut, United States teamworkonline Full timeOverviewFood & Beverage Manager is responsible for overseeing the execution\service of the XL Center Sports Bar. Open to the public 7 days a week and attached to the XL Center Arena. The Food & Beverage Manager must be personable and able to work in an ever- changing fast-paced restaurant environment. The Food & Beverage Manager will be responsible for...
-
Food & Beverage Manager| XL Center
1 month ago
Hartford, Connecticut, United States teamworkonline Full timeOverviewFood & Beverage Manager is responsible for overseeing the execution\service of the XL Center Sports Bar. Open to the public 7 days a week and attached to the XL Center Arena. The Food & Beverage Manager must be personable and able to work in an ever- changing fast-paced restaurant environment. The Food & Beverage Manager will be responsible for...
-
Hartford, Connecticut, United States Aramark Full timeJob DescriptionThe Environmental Services OR Tech position is designed to ensure cleaning and maintaining of the physical environment of Ct. Children's perioperative service areas. This position is responsible for performing the cleaning of the surgical department, for receiving and storing supplies and maintaining the operating room suite in a clean and...
-
Client Service Coordinator
1 week ago
Hartford, Connecticut, United States The Village for Families & Children Full timeJob Description Our Mission: The Village was one of the first agencies in the country to provide homes for neglected children. Today, we continue to achieve our mission "to build a community of strong, healthy families who protect and nurture children" by providing a full range of behavioral health, early childhood and youth development, substance use...
-
Field Service Engineer
3 weeks ago
Hartford, Connecticut, United States Danaher Full timeWondering what's within Beckman Coulter Diagnostics? Take a closer look. At first glance, you'll see that for more than 80 years we have been dedicated to advancing and optimizing the laboratory to move science and healthcare forward. Join a team where you can be heard, be supported, and always be yourself. We're building a culture that celebrates...