Team Member-TCBY

4 weeks ago


Albany, New York, United States DOCO FROYO LLC Full time
TCBY Team Member

JOB DESCRIPTION:

STATEMENT OF PURPOSE

All team members must demonstrate the necessary skills and behavior to effectively run a retail food-service business that prioritizes customer service and high-quality products.

POLICY PROVISIONS:

  • Work hours to be determined during the interview process.
  • Punctuality and adherence to the uniform are essential.
  • Flexibility in scheduling based on store requirements, with any changes requiring Manager approval.
  • Strict adherence to clocking/signing in and out, as well as taking breaks and lunches.

Training:

Your trainer will guide you through the necessary training modules.

Responsibilities:

  • Strict adherence to the dress code.
  • Provide exceptional and friendly customer service with suggestive selling techniques.
  • Prepare and present products according to company standards for an inviting customer experience.
  • Follow procedures to minimize waste and maintain inventory efficiently.
  • Ensure cleanliness of the store and equipment as per company policies.
  • Handle cash transactions with the utmost professionalism and care.
  • Ability to manage multiple projects and stay organized with minimal supervision.

Physical requirements:

  • Frequent lifting up to 40 pounds.
  • Occasional lifting up to 60 pounds.
  • Frequent moving up to 40 pounds.
  • Continuous standing/walking.
  • Frequent bending, stooping, and twisting.
  • Frequent reaching above shoulder level.
  • Occasional squatting, pushing, and pulling.
  • Frequent hand and wrist movements.
  • Completion of other necessary tasks as assigned by the Manager and Owner.

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