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Team Member-TCBY
4 weeks ago
JOB DESCRIPTION:
STATEMENT OF PURPOSE
All team members must demonstrate the necessary skills and behavior to effectively run a retail food-service business that prioritizes customer service and high-quality products.
POLICY PROVISIONS:
- Work hours to be determined during the interview process.
- Punctuality and adherence to the uniform are essential.
- Flexibility in scheduling based on store requirements, with any changes requiring Manager approval.
- Strict adherence to clocking/signing in and out, as well as taking breaks and lunches.
Training:
Your trainer will guide you through the necessary training modules.
Responsibilities:
- Strict adherence to the dress code.
- Provide exceptional and friendly customer service with suggestive selling techniques.
- Prepare and present products according to company standards for an inviting customer experience.
- Follow procedures to minimize waste and maintain inventory efficiently.
- Ensure cleanliness of the store and equipment as per company policies.
- Handle cash transactions with the utmost professionalism and care.
- Ability to manage multiple projects and stay organized with minimal supervision.
Physical requirements:
- Frequent lifting up to 40 pounds.
- Occasional lifting up to 60 pounds.
- Frequent moving up to 40 pounds.
- Continuous standing/walking.
- Frequent bending, stooping, and twisting.
- Frequent reaching above shoulder level.
- Occasional squatting, pushing, and pulling.
- Frequent hand and wrist movements.
- Completion of other necessary tasks as assigned by the Manager and Owner.
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