Dispatcher
2 weeks ago
Rugby Architectural Building Products is a wholesale distributor of specialty building products, operating out of 29 branches throughout the United States.
We primarily sell lumber products for our customers to make beautiful things and build happiness.Position:
We are growing and seeking Dispatcher for our warehouse. You will communicate with drivers, warehouse personnel, and customers to ensure coordinated schedules and timely delivery to our customers.
Whats in It for You :
- Pay: Salaried Position
- The opportunity to operate and thrive in a professional work environment, producing high quality products free from office politics.
- Competitive Medical Dental Vision
- Corporate Wellness & Appreciation Programs
- 401(k) Traditional & Roth with Match
- Paid Time Off & Paid Holidays
- Life Insurance, Short-Term and Long-Term Disability
- Great TEAM environment
- Minimum two years experience with warehouse operations and logistics.
- Experience in dispatching or coordination.
- Strong organizational and communication skills.
- Proficiency in dispatch systems and office software.
- Ability to remain calm under pressure.
- Flexible availability.
- Problem-solving abilities.
- Commitment to exceptional service.
- Achieve high levels of customer satisfaction through excellence in receiving, dispatching and assuring quality of product.
- Ensure warehouse staff and delivery drivers work safely, attend safety meetings and follow all safety procedures and policies.
- Assists as necessary the loading and unloading of trucks to minimize damage to material.
- Receive and prioritize service requests.
- Dispatch drivers and field personnel.
- Monitor task progress and provide updates.
- Coordinate routes and schedules for efficiency.
- Maintain accurate dispatch records.
- Respond to emergencies and service disruptions.
- Provide exceptional customer service.
- Adhere to company policies and safety guidelines.
- This role is a safety sensitive position, subject to routine drug screenings.
At Rugby, our goal is to lead the industry We will accomplish this goal by creating an environment where each team member is challenged to achieve their personal best using their talent, together building a community based on our values of Fairness, Commitment to Excellence, and maintaining Rugby as a Performance Meritocracy.
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