Manager, Core Compliance

2 weeks ago

Plano, Texas, United States Hyundai Capital America Full time

Who We Are:

Through our service brands Hyundai Motor Finance, Genesis Finance*, and Kia Motors Finance, we provide financial products tailored to meet the needs of Hyundai, Genesis, and Kia dealerships nationwide, including dealer inventory and facility financing.

And, through these dealerships, we provide indirect vehicle financing and leasing solutions to over 1.7 million retail customers.

Employee Value Prop and Culture:
Our employees contribute every day to a culture that is fast-paced, dynamic, energized, agile, and collaborative.


From our various engagement programs to the unique design of our offices, we strive to foster a connected, fun, positive and rewarding company culture where employees feel appreciated for their contributions, proud of their company, and thrive to be passionately invested in HCA's success.


Global One Company:
Many countries. One identity. Hyundai Capital has offices across the world, including China, Canada, the United Kingdom, Germany, Russia, Brazil and Korea.

Our work environments are designed with specific themes in mind to achieve a consistent global identity that reflects our values:
light, collaboration, elements of nature and symmetry.

General Summary:


The Manager, Core Compliance is responsible to promote a culture of corporate compliance while effectively partnering with various business units to help ensure compliance with regulatory requirements and internal policies.

As Core Compliance Manager, you will be responsible for working closely with HCA's core consumer finance operations to understand issues, develop, implement, and monitor compliance programs, as well as to mitigate compliance risks across all core business functions as well as provide compliance support and guidance covering new products and initiatives with HCA's various business units.

This role will interact with all levels of management including senior management, third party vendors, and state and federal regulators as required.


Duties and Responsibilities:

  • Advise the business using best practices on ways to operationalize compliance with relevant laws: TILA, CLA, ECOA, UDAAP, FCRA FDCPA, SCRA, MLA, GLBA, EFTA, TCPA, EFTA, and other applicable laws and regulations, including regulations in the insurance and Voluntary Protection Products space.
  • Participate in the evaluation of new business initiatives and complex projects providing support in the early stages of product design to identify potential compliance risk and risk mitigation activities. Assist with change management processes and the design of controls throughout all new process or business implementation.
  • Performs comprehensive compliance reviews of business processes to ensure that controls are properly designed and working effectively, partner with business units to build remediation plans as needed and oversee completion of remediation activity as required.
  • Conduct risk assessments of core business functions to identify potential compliance risks, and partner with Testing and Monitoring Team to implement monitoring programs to resolve compliance issues, discrepancies, or violations identified through assessment activities.
  • Prepare quarterly reports on compliance activities, findings, and corrective actions to present to HCA's senior management, Operations and Compliance Review Board. Maintain documentation of compliance-related processes, assessments, and remediation efforts via the Compliance Issue Tracker, ensuring that records are accurate, organized, and readily accessible for management review, audits, and regulatory examinations.

Knowledge and Skills:

  • A high degree of knowledge of consumer lending laws and regulations, including, but not limited to TILA, CLA, ECOA, FCRA, UDAAP, FDCPA, SCRA, MLA, GLBA, EFTA, TCPA, EFTA, and other related regulations.
  • Strong understanding of consumer lending laws and regulations
  • Proven track record of creativity, resourcefulness, and a passion for problem-solving as a team player who can build relationships across functions, business lines, and levels.
  • Ability to handle and execute on complex projects with minimal supervision.
  • Ability to prioritize and clearly articulate trade-offs while also maintaining flexibility as the situation changes.
  • Excellent communication skills.
  • Strong interpersonal, analytical, and problem-solving skills.
  • Minimum 5 years' experience in a product or regulatory compliance role that includes consumer lending.
  • Familiarity with car lending/leasing, voluntary protection/insurance licensing laws and regulations a plus.
  • Bachelor's Degree required.

Physical Requirements and Working Condition:


Employees in this class are subject to extended periods of sitting, standing, and walking, vision to monitor and moderate noise levels.

Work is performed in an at home and office environment.

California Privacy Notice

This notice only applies to our applicants who reside in the State of California.

The latest version of our Privacy Policy can be found here.

This Privacy Policy provides you with notice, at or before the point of collection, about the categories of personal information to be collected from you, the purposes for which your personal information is collected or used, and whether that information is sold or shared, so that you can exercise meaningful control over our use of your personal information.

We are providing this notice to comply with the California Consumer Privacy Act of 2018, as amended as amended by the California Privacy Rights Act of 2020 ("CCPA").

If you have any questions about CCPA regarding California residents or HCA team members, please contact the Privacy Team at

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