Call Center Representative

3 weeks ago


Brandon, Florida, United States Cellular Sales Full time

Call Center Representative

Customer Service | Business Development

Are you determined to grow your job into a career, in a fast-paced thriving environment? Cellular Sales is the one, a company that provides a rewarding career with a family atmosphere. You bring the desire to achieve and an exceptional attitude. Cellular Sales will provide benefits, development, and a culture that values diversity and inclusion. Are you ready to take control of your income and represent the best?

We're Verizon's premier retail partner and have received multiple Agent of the Year awards. With nearly 800 stores across 40 states, we have 30-year reputation for providing unmatched in-person customer experiences. We're always expanding and looking for smart, driven, positive people to join our team of 7,000+.

JOB DESCRIPTION

Summary/Objective
Provide ongoing support to the current sales force. Ideal candidates will be creative and analytical. Should seek to build off of current foundation, and improve procedures and methods already in place. Candidates should be able to take feedback and criticism to improve productivity.

Essential Functions

  1. Follow up on distributed leads
  2. Generate store traffic and contribute to the markets success
  3. Handle customer inquiries both by phone and text
  4. Support sales force by generating sales leads
  5. Follow communication scripts when handing different topics
  6. Research required information using available resources
  7. Provide customers with product and service information
  8. Candidates should be able to take feedback and criticism to improve productivity and character

Competencies

  1. Attention to Detail: Taking responsibility for a thorough and detailed method of working. Oral Communication: Shaping and expressing ideas and information in an effective manner.
  2. Planning and Organizing: Setting priorities and defining actions, time, and resources needed to achieve predefined goals.
  3. Problem Solving: Having the ability to identify problems and issues of varying complexities and to find effective solutions with few guidelines.
  4. Written Communication: Expressing ideas and opinions clearly in properly structured, well-organized, and grammatically correct reports or documents; utilizing language and terminology.

Supervisory Responsibility
This position has no supervisory responsibilities.

Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Demands

Must be able to sit for long periods of time

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand on a stool as necessary.

Position Type/Expected Hours of Work
This is a full-time position.

Travel
No travel is expected for this position.

Required Education and Experience

  1. High School diploma or GED

Preferred Education and Experience

  1. Previous office experience
  2. Proficient in Microsoft Office
  3. Knowledge of customer service principles and practices
  4. Experience in a call center or customer service environment
  5. Data entry and typing skills (including 10 key)

Essentials

  • Positive attitude
  • High school diploma or equivalent; college degree preferred
  • Minimum two years of related work experience
  • Effective communication skills
  • Interest and understanding of technology products and services
  • Business ownership mentality

Compensation

  • The highest in the wireless industry



  • Brandon, Florida, United States Medestar Full time

    Florida Hospital Seeks Critical Care Intensivist to join the team Our hospital is a 422 bed acute care facility that offers a number of specialty services including the Heart & Vascular Center, Pediatric Center, Advanced Wound & Plastic Surgery Center, Comprehensive Metabolic & Bariatric Center of Excellence, and The Women's Center, which includes the Baby...


  • Brandon, Florida, United States TeamHealth Full time

    TeamHealth has a full-time opportunity available at Brandon Surgery Center, a state-of-the art ambulatory surgery center in beautiful TampaWith 8 ORs and 6 endo suites, become part of the TeamHealth family at the largest HCA surgery center in Florida Enjoy autonomy, minimal supervision, while practicing a variety of cases including orthopedics, ENT (adults...


  • Brandon, Florida, United States TeamHealth Full time

    TeamHealth has a full-time opportunity available at Brandon Surgery Center, a state-of-the art ambulatory surgery center in beautiful TampaWith 8 ORs and 6 endo suites, become part of the TeamHealth family at the largest HCA surgery center in Florida Enjoy autonomy, minimal supervision, while practicing a variety of cases including orthopedics, ENT (adults...


  • Brandon, Florida, United States HCA Healthcare Full time

    Description Specialization:Family Medicine without OBJob Summary: Job Number: J Job Title: Family Medicine Physician Opportunity in Tampa Bay, Florida An established Family Medicine Practice is looking to add a Family Medicine Physician to join their growing looking for an energetic, trustworthy, and motivated physician to join our outpatient-only...


  • Brandon, Florida, United States Envision Physician Services Full time

    Opportunity to join an excellent, established practice in beautiful Tampa Bay, Florida with $100K Start Date Bonus + Relocation BonusEnvision has a full-time CRNA opportunity with the established team of Brandon Anesthesia Associates. HCA Florida Brandon Hospital is a 410-bed facility that draws patients from throughout Hillsborough County and beyond and...


  • Brandon, Florida, United States Envision Physician Services Full time

    Opportunity to join an excellent, established practice in beautiful Tampa Bay, Florida-$100K Start Date Bonus + Relocation BonusEnvision has a full-time AA opportunity with the established team of Brandon Anesthesia Associates. HCA Florida Brandon Hospital is a 410-bed facility that draws patients from throughout Hillsborough County and beyond and offers...


  • Brandon, Florida, United States Community Health Systems Full time

    Merit Health Rankin (137-bed) in Brandon, Mississippi is seeking one Orthopedic Surgeon due to community growth.Hospital-employed position10 days of callClinics are located in Brandon, Jackson, and MageeIncoming surgeon will be supported by existing Nurse Practitioners within clinic locationsAll clinics are within Jackson, MS areaComprehensive recruitment...


  • Brandon, Florida, United States HCA Healthcare Full time

    Description IntroductionDo you have the PRN career opportunities as a(an) Ultrasound Technologist PRN you want with your current employer? We have an exciting opportunity for you to join HCA Florida Brandon Hospital which is part of the nations leading provider of healthcare services, HCA Healthcare.This role is an on-call role, for overnight shifts, for...


  • Brandon, Florida, United States HCA Florida Brandon Hospital Full time

    Description IntroductionDo you have the PRN career opportunities as a(an) Ultrasound Technologist PRN you want with your current employer? We have an exciting opportunity for you to join HCA Florida Brandon Hospital which is part of the nation's leading provider of healthcare services, HCA Healthcare.This role is an on-call role, for overnight shifts, for...


  • Brandon, Florida, United States Asbury Full time

    About AsburyCourtesy is part of Asbury Automotive Group (NYSE: ABG) is a Fortune 500 company and one of the largest franchised automotive retailers in the United States. We are redefining the traditional dealership model through innovative technologies such as Clicklane and through our commitment to our team members, guests, and partners. Our culture which...


  • Brandon, Florida, United States Optum Full time

    2,200 Sign-On Bonus for External Candidates 18 days of PTO & Closed On Major Holidays For those who want to invent the future of health care, here's your opportunity. We're going beyond basic care to health programs integrated across the entire continuum of care. The Medical Assistant reports to the Center Administrator and provides routine patient care...


  • Brandon, Florida, United States Infojini Healthcare Full time

    ID: Shift: 07:00-17:30 Description: Florida Brandon Hospital Oakfield Drive Brandon, FL 33511 Parking:Day Shift: Either parking garage (3rd floor & up) Night Shift: Across the street on Oak Field Medical Plaza or parking garage Scrub Color: RN - Navy Blue Clinical Support Caribbean Blue Radiology Black Lab Khaki RT Grey Surgical Staff Ciel Blue...


  • Brandon, Florida, United States Cotton On Group Full time

    Be Who You Are. Love What You Do.We are calling on all team mates who want more than a job. We are serious about our people, our customers, and the planet, and we want to do Good things together.Australian roots - Brandon, FL residenceThe annual salary for this position is within the range of $18.00 to $20.00 per hour, dependent on experience and...


  • Brandon, Florida, United States State of Florida Full time

    Requisition No: Agency: Department of HealthWorking Title: OPS SENIOR PUBLIC HEALTH NUTRITIONIST Pay Plan: TempPosition Number: Salary: $35.00 per hour Posting Closing Date: 05/16/2024 Total Compensation Estimator ToolDEPARTMENT OF HEALTH - HILLSBOROUGH COUNTYNutrition Division - OPS Senior Public Health Nutritionist1158 Bell Shoals Road, Unit #101,...


  • Brandon, United States Cellular Sales Full time

    Provide ongoing support to the current sales force. Ideal candidates will be creative and analytical. Should seek to build off of current foundation, and improve procedures and methods already in place. Candidates should be able to take feedback and Call Center, Representative, High School, Customer Service, Technology


  • Brandon, United States Suncoast Community Health Center Full time

    Under the direct supervision of the Call Center Manager, incumbent is responsible for scheduling appointments. You Will Need: * High School Diploma or equivalent * At least 1-year customer service experience. * Self-motivated and positive attitude * Good communication skills both verbal and written * Computer literate * Bilingual (English/Spanish)...


  • Brandon, United States Suncoast Community Health Centers Inc. Full time

    Job DescriptionJob DescriptionPOSITION TITLE: CALL CENTER REPRESENTATIVEFLSA: NON-EXEMPTREQUIRED EDUCATION, SKILLS, AND ABILITIES:High School Diploma / GED.At least 1-year customer service experience preferredSelf-motivated and positive attitudeGood communication skills both verbal and writtenComputer literateBilingual (English/Spanish) preferredPRINCIPAL...


  • Brandon, United States Cellular Sales Full time

    Job DescriptionJob DescriptionOverviewCall Center Representative Customer Service | Business DevelopmentAre you determined to grow your job into a career, in a fast-paced thriving environment? Cellular Sales is the one, a company that provides a rewarding career with a family atmosphere. You bring the desire to achieve and an exceptional attitude. Cellular...


  • Brandon, United States Cellular Sales Full time

      Call Center Representative Customer Service | Business DevelopmentAre you determined to grow your job into a career, in a fast-paced thriving environment? Cellular Sales is the one, a company that provides a rewarding career with a family atmosphere. You bring the desire to achieve and an exceptional attitude. Cellular Sales will provide benefits,...


  • Brandon, United States Suncoast Community Health Centers Inc. Full time

    **_POSITION TITLE:_**_ CALL CENTER REPRESENTATIVE_**: **_ FLSA:_**_ NON-EXEMPT_**: - REQUIRED EDUCATION, SKILLS, AND ABILITIES:_ - High School Diploma / GED. - At least 1-year customer service experience preferred - Self-motivated and positive attitude - Good communication skills both verbal and written - Computer literate - Bilingual (English/Spanish)...

  • Call Center

    4 days ago


    Brandon, United States Suncoast Community Health Centers Full time

    POSITION TITLE: CALL CENTER REPRESENTATIVE FLSA: NON-EXEMPTREQUIRED EDUCATION, SKILLS, AND ABILITIES: High School Diploma / GED. At least 1-year customer service experience preferred Self-motivated and positive attitude Good communication skills both verbal and written Computer literate Bilingual (English/Spanish) preferred PRINCIPAL DUTIES: Give...


  • Brandon, United States Suncoast Community Health Centers Inc. Full time

    **_POSITION TITLE:_**_ PATIENT CARE REPRESENTATIVE - MEDICAL ASSISTANT (PCR)_**: **_ FLSA:_**_ NON-EXEMPT_**: - REQUIRED EDUCATION, SKILLS, AND ABILITIES:_ - Diploma in approved Medical Assisting program required. - Experience as medical assistant preferred - Good communication skills. - Computer literacy. - Demonstration of the knowledge and skills...


  • Brandon, United States Suncoast Community Health Centers Inc. Full time

    POSITION TITLE: PATIENT CARE REPRESENTATIVE - MEDICAL ASSISTANT (PCR)FLSA: NON-EXEMPTREQUIRED EDUCATION, SKILLS, AND ABILITIES:Diploma in approved Medical Assisting program required.Experience as medical assistant preferredGood communication skills.Computer literacy.Demonstration of the knowledge and skills necessary to provide care appropriate to the age of...


  • Brandon, United States Suncoast Community Health Centers Inc. Full time

    Job DescriptionJob DescriptionPOSITION TITLE: PATIENT CARE REPRESENTATIVE - MEDICAL ASSISTANT (PCR)FLSA: NON-EXEMPTREQUIRED EDUCATION, SKILLS, AND ABILITIES:Diploma in approved Medical Assisting program required.Experience as medical assistant preferredGood communication skills.Computer literacy.Demonstration of the knowledge and skills necessary to provide...

  • Registered Nurse

    1 week ago


    Brandon, United States Avera McKennan Hospital Full time

    Join the RN Nursing team at Avera! Magnet Recognized: Avera McKennan Hospital & University Health Center has received consecutive ANCC Magnet re-designations for meeting rigorous standards for nursing excellence and job satisfaction. Culture: Be part of a multidisciplinary team built on teamwork, with compassion and the goal of Moving Health...

  • Registered Nurse

    5 days ago


    brandon, United States Avera McKennan Hospital Full time

    Join the RN Nursing team at Avera! Magnet Recognized:  Avera McKennan Hospital & University Health Center has received consecutive ANCC Magnet re-designations for meeting rigorous standards for nursing excellence and job satisfaction. Culture:  Be part of a multidisciplinary team built on teamwork, with compassion and the goal of Moving Health...


  • Brandon, United States CLEAR SIGHT PARTNERS, LLC Full time

    Description: We are building West Central Florida’s premier destination for fully-integrated ophthalmology, medical optometry and optical retail services. **THIS IS AN ONSITE POSITION IN BRANDON, FL. **MONDAY THROUGH FRIDAY - 8 a.m. to 5 p.m.** At Florida Eye Specialists (a Sight360 company), we believe sight is our most important sense. It is a...


  • Brandon, United States OneTouch Direct Full time

    Inbound B2B Care and Customer Service RepresentativesGuaranteed base pay PLUS UNLIMITED WEEKLY Bonuses!!(ONSITE POSITION) 9314 E. Broadway Ave., Tampa, FL 33619At OneTouch Direct we provide a positive culture-focused environment where we appreciate and recognize our top-performing people.Representatives will handle inbound calls for AT&T business customers...

  • Brand Representative

    1 month ago


    Brandon, United States JB Solutions of FL Full time

    Start this week!!!! Our local company is E X P A N D I N G through the Brandon Area !!! 10-15 PEOPLE NEEDED in Customer Service/Set Up & Display and Brand Representative!!! No experience required for these openings. If you are looking for a company where you can grow this may be the place for you. Starting pay for openings is $750-$1,025a week to start per...


  • Brandon, United States Quest, Inc. Full time

    **Job Description**: Posted Tuesday, April 23, 2024, 11:00 PM **On-Call/PRN Registered Nurse** **Schedule**: Three days of availability required **Pay**: $33.50 - $35.50/hour **Location**:1923 Sarah Louise Dr, Brandon, FL 33510 **Company Overview**: Quest, Inc. is a leading long-term acute care provider for the developmentally disabled dedicated to...


  • Brandon, United States JB Solutions Full time

    We are a local and expanding Marketing /Distribution Center for Home Maintenance products : We are looking for customer-oriented service representatives or CSR, that will assist our customers, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSRs are genuinely...


  • Brandon, United States Suncoast Community Health Center Full time

    POSITION TITLE: FRONT OFFICE REPRESENTATIVE - DENTAL FSLA: NON-EXEMPT Under the direct supervision of the Dental Practice Manager and indirect supervision of the Staff Dentist, incumbent is responsible for greeting, registering, counseling and collecting all necessary information for new and established patients. KNOWLEDGE, SKILLS, AND ABILITIES...


  • Brandon, United States Bay Area Advance Gastroenterology Care Full time

    Benefits/Perks Competitive salary Flexible Schedule Great work-life balance Ongoing training   Job Summary We are seeking a friendly and service-oriented Front Desk Representative to join the team at our thriving clinic. As a Front Desk Representative, you will be the first point of contact for our clients. You will greet customers as they arrive, book...


  • Brandon, United States Bay Area Advance Gastroenterology Care Full time

    Job DescriptionJob DescriptionBenefits/PerksCompetitive salaryFlexible ScheduleGreat work-life balanceOngoing training Job SummaryWe are seeking a friendly and service-oriented Front Desk Representative to join the team at our thriving clinic. As a Front Desk Representative, you will be the first point of contact for our clients. You will greet customers as...