Quality Assurance Specialist
2 weeks ago
- Perform call monitoring, provide coaching notes, and trend data to the leadership team.
- Participate in designing call monitoring forms and QA Standards.
- Utilize quality monitoring data management system to compile & track performance.
- Coordinate & facilitate call calibration sessions.
- Prepare & analyze internal & external quality assurance reports for management staff review.
- Recommend appropriate action if further reviews are necessary and raise observations to the management team.
- Lead and organize meetings with various internal groups.
- Assist in setting guidelines & standards for contact-handling; review periodically to evolve to customer patterns and behaviors.
- Handle & resolve customer interactions.
- 2-3 years of Customer Service Experience.
- Ability to multitask and operate successfully in a fast-paced environment.
- Excellent oral & written skills.
- Solid time management.
- Understand and deliver excellent service standards.
- Demonstrate good decision-making.
- Direct work with productive results.
- Ability to organize, plan, and prioritize workload.
- Communicate effectively, collaboratively, and comfortably with others.
- Provide feedback honestly and respectfully.
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Infrastructure Specialist
2 weeks ago
Clifton, New Jersey, United States Genesis10 Full timeGenesis10 is currently seeking a Infrastructure Specialist with our financial services client in Woodland Park, NJ. This is a 7 month + contract to hire hybrid position requiring 3 days onsite.This position pays: $50-53/hr W2 based on experience.Candidates applying must be a US Citizen or Green Card Holder and able to work on a W2 basis directly with...
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Registered Nurse
4 weeks ago
Clifton, New Jersey, United States Vocational Instruction Project Community Services Inc. Full time:*Sign-On Bonus $2,000- $3,000*Position Title: Registered Nurse Health ServicePosition Reports To: Program Supervisor and Medical Director Duties and Tasks: Prepares patients for visits with providers by performing and recording vital signs including blood pressure, temperatures, pulse, weight, and other procedures as needed. Collect record and maintain...
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Registered Nurse
4 weeks ago
Clifton, New Jersey, United States Vocational Instruction Project Community Services Inc. Full time:*Sign-On Bonus $2,000- $3,000*Position Title: Registered Nurse Health ServicePosition Reports To: Program Supervisor and Medical Director Duties and Tasks: Prepares patients for visits with providers by performing and recording vital signs including blood pressure, temperatures, pulse, weight, and other procedures as needed. Collect record and maintain...
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Social Worker
2 weeks ago
Clifton, New Jersey, United States Nexion Health Full timeSocial Worker Willow Park Rehabilitation and Healthcare Clifton, TX Nexion affiliates operate 56 skilled nursing and rehabilitation as well as assisted living facilities in Louisiana, Mississippi and Texas. Each of our affiliate skilled nursing and assisted living campuses offers a home-like setting influenced by their own unique regional...
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Histotechnologist I
2 weeks ago
Clifton, New Jersey, United States Quest Diagnostics Full timeOverview:Histotechnologist I - Clifton, NJ - Tuesday - Saturday - 3:00PM-11:30PM**Benefits/Perks: Day 1 Medical/Dental/Vision for FT employees who work 30+ hours 15 PTO days first year Paid Holidays Annual Bonus Opportunity 401(k) with matching contributions Variable compensation plan (AIP) bonus Employee Stock Purchase Plan (ESPP) Employee Assistance...
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EVS Housekeeping Technician, Healthcare
2 weeks ago
Clifton, New Jersey, United States PinnacleHealth Full timePosition at Pinnacle Health Services Job Summary: The EVS Technician is responsible for providing a safe care environment within a specialty area (surgical services/peri-operative suite, Pac U areas, etc.) by demonstrating the principles of cleaning, disinfection, and quality assurance to reduce harmful pathogens for the benefit of patients, visitors, and...
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Xray DEXA Tech
2 weeks ago
Clifton, New Jersey, United States Summit Health, Inc. Full timeAbout Our CompanyWe're a physician-led, patient-centric network committed to simplifying health care and bringing a more connected kind of care.Our primary, multispecialty, and urgent care providers serve millions of patients in traditional practices, patients' homes and virtually through VillageMD and our operating companies Village Medical, Village Medical...
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Internal Medicine/Family Medicine Physician
7 days ago
Clifton, New Jersey, United States Optum Full timeRiverside Medical Group, part of the Optum family of businesses, is seeking a Internal Medicine/Family Medicine Physician to join our team in Clifton, NJ. Optum is a clinician-led care organization that is changing the way clinicians work and live. As a member of the Optum Care Delivery team, you'll be an integral part of Optum's vision to make healthcare...
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CT Supervisor
7 days ago
Clifton Springs, New York, United States Rochester Regional Health Full timeHOW WE CARE FOR YOU:At Rochester Regional Health, we are dedicated to getting health care right. Our robust benefits and total rewards foster employee wellbeing, professional development and personal growth. We care for your career while caring for the community.Sign on bonus up to $20,000Pension Plan Retirement Plan Advancement Opportunities Employee...
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CT Supervisor
2 weeks ago
Clifton Springs, New York, United States Rochester Regional Health Full timeHOW WE CARE FOR YOU: At Rochester Regional Health, we are dedicated to getting health care right. Our robust benefits and total rewards foster employee wellbeing, professional development and personal growth. We care for your career while caring for the community. Sign on bonus up to $20,000 Pension Plan Retirement Plan Advancement Opportunities Employee...
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RNII or LPN
2 weeks ago
Clifton Park, New York, United States St. Peter's Health Partners Full timeEmployment Type Full time Shift Day Shift Description If you are looking for an RN II position, this could be your opportunity. Here at St. Peter's Health Partner's, we care for more people in more places. Position HighlightsQuality of Life: Where career opportunities and quality of life converge Advancement: Strong orientation program, generous tuition...
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Physician Assistant
2 weeks ago
Clifton Park Center, New York, United States WellNow Urgent Care Full timeWellNow Urgent Care takes pride in creating an environment filled with meaningful work and opportunities by investing in our colleagues. We offer competitive salaries and a comprehensive benefits package which includes numerous continuing education options. WellNow has over 200+ locations and we are continuing to grow That means our colleagues have the...
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Quality Assurance Specialist
1 week ago
Clifton, United States Barnes & Noble Full timeTitle: Quality Assurance Specialist Category: Customer Service & Support EmploymentType: Full-Time Location: NJ-Clifton LocationType: corporate JobLocation: Clifton, New Jersey 07014 JobSummary: As a Quality Assurance Specialist, one of your main goals is to make the customer experience exceptional by ensuring all agents provide top-notch customer...
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Quality Assurance Engineer
4 weeks ago
Clifton, United States Enser Corporation Full timeJob DescriptionJob Description Type of position: 6 months contract to directPay range: 70-80,000Location: Clifton, NJ Quality Assurance Engineer:The Quality Assurance Engineer is responsible for overseeing all aspects of quality assurance...
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Quality Assurance Analyst
2 weeks ago
Clifton Park, United States GTM Payroll Services Full timeGTM Payroll Services Inc. is seeking a highly motivated full-time Quality Assurance Analyst (QA Analyst) to join our fast-paced software and services company. This position offers a great opportunity to contribute to the quality, customer experience, and ongoing success of internal and client facing web-based applications used by our employees, and 8000+...
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Quality Assurance Analyst
2 weeks ago
Clifton Park, United States GTM Payroll Services Inc Full timeJob DescriptionJob DescriptionGTM Payroll Services Inc. is seeking a highly motivated full-time Quality Assurance Analyst (QA Analyst) to join our fast-paced software and services company. This position offers a great opportunity to contribute to the quality, customer experience, and ongoing success of internal and client facing web-based applications used...
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Inventory Control and Quality Assurance Manager
2 weeks ago
Clifton, United States Weee! Full time**Inventory Control and Quality Assurance Manager** at Weee! Inc Clifton, New Jersey, United States ****About Weee!**** and , and . Weee! is headquartered in Fremont, CA and currently available coast to coast with exceptional growth (6x YoY) across geographies, categories and ethnicities. We have raised $400M+ in funding to date from leading investors...
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Quality Assurance Inspector
2 months ago
Clifton, United States Specialty Manufacturing Buyer LLC Full timeJob DescriptionJob DescriptionDescription:Conducts visual inspection using various quality control equipment; such as calipers, micrometers, and programmable vision measurement systems.Ensures compliance with product specifications.Notifies Quality Manager of any non-conformance.Completes required documentation.Performs duties in cross-trained areas as...
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Quality Assurance Inspector
2 months ago
Clifton, United States Specialty Manufacturing Buyer LLC Full timeJob DescriptionJob DescriptionDescription:Conducts visual inspection using various quality control equipment; such as calipers, micrometers, and programmable vision measurement systems.Ensures compliance with product specifications.Notifies Quality Manager of any non-conformance.Completes required documentation.Performs duties in cross-trained areas as...
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Quality Assurance Technician
4 weeks ago
Clifton, United States Damascus Bakery Full timeJob DescriptionJob Description DAMASCUS BAKERIES is a 3rd Generation Bakery founded in 1930. We have three baking facilities: Brooklyn, New York; Newark, NJ, Clifton NJ. Our products include Pitas, Lavash, Wraps, Flatbreads, Pizza Crusts, Breadsticks, Sandwich Buns, and more. We have a very strong- and even historic- presence in the Metro New York market....
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Quality Manager
2 weeks ago
Clifton, United States gpac Full timeQuality Manager / Lead Full Job Description We have an opening for a Quality Manager at our Plant. The Quality Manager will provide planning, coordinates, and directs the quality assurance program designed to ensure continuous production of products consistent with established standards by performing the following duties personally or through subordinates....
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Quality Manager
2 weeks ago
Clifton, United States gpac Full timeQuality Manager / Lead Full Job Description We have an opening for a Quality Manager at our Plant. The Quality Manager will provide planning, coordinates, and directs the quality assurance program designed to ensure continuous production of products consistent with established standards by performing the following duties personally or through subordinates....
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Quality Control Associate
4 weeks ago
Clifton, United States StaffManagement Full timeJob DescriptionJob DescriptionStaff Management Group is seeking a Quality Control Associate for our client in Clifton, NJ. Please read the ENTIRE job description and ALL of the job requirements before applying for this position.Schedule1st Shift: 8AM - 4:30PMPlus OvertimePay Rate$17.50 / hourSummaryThe Quality Control Associate performs the day-to-day...
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Patient Service Specialist
2 weeks ago
Clifton, United States Kessler Rehabilitation Center Full timeOverview: **Kessler Rehabilitation Center** **Patient Service Specialist** ** Front Desk Receptionist Position** **Location: 251 Clifton Avenue Clifton, NJ!** **Full-time (40 hours)** **Pay Range: $18-20 hourly depending on experience** *** MUST be bilingual spanish/english** **Kessler Rehabilitation Center** is the outpatient network of Kessler...
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Marketing Specialist Graphic Designer
3 weeks ago
Clifton, United States Agape Care Group Full timeOverview: Become a Marketing Specialist / Graphic Designer with Agape Care GroupWe are looking for a Marketing Specialist / Graphic Designer to play an integral role in shaping the visual aspects of all marketing materials, ensuring that each piece of content, whether digital or print, aligns with the brand’s identity and messaging goals. This position...
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Wax Specialist
4 weeks ago
Clifton, United States The Peach Bar Waxing Center Full timeJob DescriptionJob DescriptionAs a Wax Specialist, you'll be a passionate and friendly team player who can hit the ground running. To encourage loyal guests we offer incentives and use local and national advertising to promote guest frequency. We bring them to you!Duties and Responsibilities: Providing the highest quality wax service while maintaining a...
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Marketing Specialist Graphic Designer
3 weeks ago
Clifton, United States Agape Care Group Full timeOverview: Become a Marketing Specialist / Graphic Designer with Agape Care Group We are looking for a Marketing Specialist / Graphic Designer to play an integral role in shaping the visual aspects of all marketing materials, ensuring that each piece of content, whether digital or print, aligns with the brands identity and messaging goals. This position...
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Marketing Specialist Graphic Designer
4 weeks ago
Clifton, United States Agape Care Group Full timeOverview: Become a Marketing Specialist / Graphic Designer with Agape Care Group We are looking for a Marketing Specialist / Graphic Designer to play an integral role in shaping the visual aspects of all marketing materials, ensuring that each piece of content, whether digital or print, aligns with the brands identity and messaging goals. This position...
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Accounts Payable Specialist
1 week ago
Clifton, United States Ambassador Resources Full timeJob DescriptionJob DescriptionLocation – Clifton NJPay - $20-25 per hour.Monday to Friday 8am to 5pm About Us:World-class manufacturer of high-quality aluminum investment castings.The Accounting department is currently looking for an Account Payable Specialist. The position will report directly to the Controller. Key Duties & Responsibilities: Completes...
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Accounts Payable Specialist
4 days ago
Clifton, United States Ambassador Resources Full timeJob DescriptionJob DescriptionLocation – Clifton NJPay - $20-25 per hour.Monday to Friday 8am to 5pm About Us:World-class manufacturer of high-quality aluminum investment castings.The Accounting department is currently looking for an Account Payable Specialist. The position will report directly to the Controller. Key Duties & Responsibilities: Completes...
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Contracting Specialist
2 weeks ago
Clifton, United States Benecard Services Inc. Full timeJob Summary: The Contracting Specialist will be part of Benecard Shared Services Contracting Department. The Contracting Department performs services for Benecard Services, LLC and National Vision Administrators, LLC. Benecard Services, LLC., is a full service prescription benefit administrator that includes mail and specialty drug dispensing. We specialize...
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Accounts Receivable Specialist
1 week ago
Clifton, United States Ambassador Resources Full timeJob DescriptionJob DescriptionAbout Us:World-class manufacturer of high-quality aluminum investment castings. Job OverviewWe are seeking a detail-oriented and organized Accounts Receivable Specialist to join our accounting team. The ideal candidate will manage all aspects of the accounts receivable process, ensuring accuracy and efficiency in handling...