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Demand Planner II
4 months ago
With our key partnership recognitions, including Atlassian Platinum, AWS Advanced, and SAFe Gold partner, our industry-leading software and services work in synergy to deliver transformations.
Cprime is headquartered in Cary, North Carolina with offices in Chicago, Philadelphia, and Leeds, UK. We are growing our global footprint in Canada, the United Kingdom, Ukraine, EMEA, and India.Notice of E-Verify Participation:
This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.
Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.E-Verify Works for Everyone For more information on E-Verify, or if you believe that your employer has violated its E-Verify responsibilities, please contact DHS.
Right to Work Notice:
If you have the skills, experience, and legal right to work, your citizenship or immigration status shouldn't get in the way.
The Immigrant and Employee Rights Section (IER) may be able to help if an employer treats you unfairly in violation of this law.
The law that IER enforces is 8 U.S.C. § 1324b. The regulations for this law are at 28 C.F.R. Part 44.Call IER if an employer:
Does not hire you or fires you because of your national origin or citizenship status (this may violate a part of the law at 8 U.S.C.
§ 1324b(a)(1)) Treats you unfairly while checking your right to work in the U.S., including while completing the Form I-9 or using E-Verify (this may violate the law at 8 U.S.C.
§ 1324b(a)(1) or (a)(6)) Retaliates against you because you are speaking up for your right to work as protected by this law (the law prohibits retaliation at 8 U.S.C.
§ 1324b(a)(5))Position:
Demand Planner II
Location:
Austin, TX - Hybrid (Tuesday, Thursday - Onsite)
Duration: 6+ months with the possibility of extension
Key Qualifications:
A successful candidate will have 1-3 years of Operations experience.
Build and maintain effective working relationships with CSAMs, Channel reseller Partners, and internal departments.
Attend regular calls and account reviews with Reseller Partners.
Manage execution of the Order Flow Process with Resellers partners, from Order Booking through Delivery, to ensure optimal customer service levels are attained.
Prioritizes workload, managing multiple and often competing tasks, and meets deadlines for a variety of deliverables.
Identify and implement process improvement opportunities within Reseller Operations.
Ability to think strategically and execute tactically, and persistent attention to detail.
Ability to use data and analysis to make decisions and influence others.
Ability to operate in a fast-paced environment quickly and effectively shifts gears to meet changing business requirements, and ability to rapidly understand complex business process.
Recognize pattern and root cause/sub-root cause analysis and provide feedback to management to improve processes that will enhance internal and external customer experience.
Ability to think outside the box and influence with data-driven models; ability to change the thinking of, or gain acceptance of, others in sensitive situations.
Detail-oriented and self-motivated; able to function effectively when working independently or in a team.
Ability to maintain poise and a positive attitude in a challenging, fast-paced rapidly changing environment.
Excellent presentation skills.
Ability to represent client externally at customer forums with professionalism.
Description:
The position requires excellent understanding of the order cycle & execution process, within a dynamic and fast-moving environment. The individual will be responsible for ongoing backlog management and process improvement in partnership with the CSAM.
On a day-to-day basis, the role requires collaboration with internal groups such as Supply Demand Execution, Logistics, Account Receivable, and Customer Support Account Managers in the execution, delivery, and payment of product.
Present key data, metrics and execution plan to Management and partners.Education:
Bachelor's degree in business, Mathematics or Engineering or equivalent experience in Operations/Supply Chain a plus.
Benefits (Hourly employees):
Medical/Vision/Dental:
Cprime offers plans through Cigna.
Sick Leave:
Cprime provides the statutory required sick leave depending on state of residence.
Retirement Plans:
Cprime offers the opportunity to participate in our 401(K) plan. Employees are eligible to enroll thirty (30) days after their official start date.
$44 - $45 an hour
This position is exempt under the Fair Labor Standards Act
Third party candidates will not be considered for this opportunity. Cprime does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Cprime employees, or any other company location. Cprime is not responsible for any fees related to unsolicited resumes.
What We Believe In
At Cprime we believe in facilitating social justice action internally, in industry, and within our communities.
We believe part of our mission is to expand the minds, hearts, and opportunities of our Cprime teammates and within the broader community to include those who have been historically marginalized.
Equal Employment Opportunity StatementCprime is an equal-opportunity employer that is committed to diversity and inclusion in the workplace.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws.
