Operations Specialist I
1 week ago
Position: Department Support Assistant
Location: Cedar Rapids, IA
Salary: $20.61 Hourly
Job Type: Full-Time Board-Approved
JOB GOAL:
To align with the college's mission, vision, principles, values, and strategic initiatives through continuous improvement decisions.
JOB SUMMARY:
Under moderate supervision, the Department Support Assistant provides essential department support, manages processes, and ensures smooth office operations. This role requires excellent customer service skills in both phone and high-traffic office interactions. Collaboration in a cross-functional team focused on program support, data entry, and student outcomes is crucial.
WORK SCHEDULE:
Monday - Friday, 8 am to 5 pm.
KEY COMPETENCIES:
- Advocate for Continual Improvement
- Collaborate with Mutual Accountability
- Champion Service
- Perseverance
- Lead through Positive Influence
- Respond promptly to inquiries from internal and external customers via phone, email, or in person
- Handle registrations, cancellations, and transfers for students
- Manage course entries and student records
- Coordinate room scheduling
- Assist in hiring processes
- Order books and materials
- Support department activities and meetings
- Perform various office clerical duties
- Other duties as assigned
- High school diploma or equivalent plus two years of relevant experience OR an Associate's degree
- Proficiency in Microsoft Office products
- Knowledge of standard office equipment
- Associate's degree in a related field
- Experience in an educational setting
- Successful completion of Skills Advantage WorkKeys Program assessments
Kirkwood Community College is committed to maintaining a discrimination-free environment and values diversity in its workforce. Employment decisions are based on merit and business needs without regard to race, color, religion, gender, age, or other factors.
WHY KIRKWOOD:
Kirkwood Community College is dedicated to inclusivity and values a diverse workforce. Offering affordable education, federal financial aid, and numerous scholarships, Kirkwood supports students from various backgrounds.
Application review will continue until the position is filled. Don't miss your chance to join our team at Kirkwood Community College
Kirkwood provides a comprehensive benefits package for its employees. Learn more about the exciting opportunities at Kirkwood today
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