Customer Experience Specialist

2 weeks ago


Fort Myers, Florida, United States Best Home Services Full time

Overview:

Best Home Services is looking to add to our Customer Experience team

Shift: 8:00AM-430PM, 10:00AM-6:30PM, 10:30AM-8:00PM

The successful candidate will be a self-starter and have a goal oriented mindset. This position handles maintenance membership cancellations, De-escalating customers, and working alongside the trade managers for a better customer experience.

Benefits

  • Guaranteed weekly pay
  • Medical, Prescription, Dental, Vision, Group Life, HSA, Matching 401k benefits
  • On-going training & development, growth opportunities
  • Paid Holiday
  • Flexible Schedule
  • Paid Vacation
  • Birthday Pay
  • Fun work environment
  • Flexible Hours/ Friendly Work Environment/ Merit Based.

Essential functions of the position:

  • Ability to work as a team
  • Daily inbound calls and follow ups
  • Time management and prioritization
  • Schedule appointments
  • Communicate effectively and document accounts
  • Educate customers throughout their project

Requirements

  • 1-year minimum call center experience
  • Team lead experience preferred
  • Familiar with plumbing, electrical, and HVAC terminology
  • Service titan experience is a plus

Compensation- $18-23/hourly



  • Fort Myers, Florida, United States APEX Service Partners Full time

    Best Home Services is looking to add to our Customer Experience team Shift: 8:00AM-430PM, 10:00AM-6:30PM, 10:30AM-8:00PM The successful candidate will be a self-starter and have a goal oriented mindset. This position handles maintenance membership cancellations, De-escalating customers, and working alongside the trade managers for a better customer...


  • Fort Myers, Florida, United States Best Home Services Full time

    Overview: Best Home Services is looking to add to our Customer Experience team Shift: 10AM-6PM M-F The successful candidate will be a self-starter and have a goal oriented mindset. This position handles maintenance membership cancellations, De-escalating customers, and working alongside the trade managers for a better customer experience. Benefits...


  • Fort Myers, Florida, United States Burwood Group Full time

    Who WeAreBurwood Group is not your average technology consulting firm. We are an innovative, culture-driven industry leader, that helps companies use and manage technology to transform business and improve outcomes. Founded in 1997, and headquartered in Chicago, we've grown to be a 200+ employee firm with team members and offices spread from Southern...


  • Fort Myers, Florida, United States Burwood Group Full time

    Company DescriptionWho We Are Burwood Group is not your average technology consulting firm. We are an innovative, culture-driven industry leader, that helps companies use and manage technology to transform business and improve outcomes. Founded in 1997, headquartered in Chicago, we've grown to be a 200+ employee firm with team members and offices spread from...


  • Fort Myers, Florida, United States Burwood Group Full time

    Company DescriptionWho We Are Burwood Group is not your average technology consulting firm. We are an innovative, culture-driven industry leader, that helps companies use and manage technology to transform business and improve outcomes. Founded in 1997, headquartered in Chicago, we've grown to be a 200+ employee firm with team members and offices spread from...


  • Fort Myers, Florida, United States Lee County, FL Full time

    Location: Fort Myers, FL Job Type: Temporary 81 w/FRS & MED (30+ hours) Department: Transit Description: The initial rate for this role is $16.50/hour. Come join our LeeTran team as a helpful Customer Service Representative! Your mission will be to guarantee a top-notch experience for all passengers, always going above and beyond to surpass our clients'...


  • Fort Lauderdale, Florida, United States Informa Connect Of Informa Plc Full time

    Informa Markets, a division within Informa, creates global platforms for industries. We organise over 500 large-scale branded and transaction-oriented events in 14 specialist markets. These are typically not-to-be-missed annual events where buyers and sellers build relationships, see and show products and do business.We also provide year-round online...


  • Fort Myers, Florida, United States Lee Health Full time

    Location:Orion Building -6630 Orion DriveFort Myers FL 33912Department: LPG Contact CenterWork Type: Full TimeShift: Shift 1/7:00:00 AM to 7:00:00 PMMinimum to Midpoint Pay Rate:$ $21.67 / hourSummaryThe Lead Patient Access Specialist meets all requirements for the Patient Access Specialist II and are proficient in all areas. Demonstrates and commits to...


  • Fort Myers, Florida, United States 61st Street Service Corp Full time

    Job Summary:The Patient Access Specialist II is part of a department-based scheduling pod that handles large volumes of inquiries and requests from patients and customers for access/assistance in scheduling diagnostic services, physician referral/appointments, and general department information. The Patient Access Specialists are experienced professionals...


  • Fort Lauderdale, Florida, United States Informa Markets Full time

    Informa Markets, a division within Informa, creates global platforms for industries. We organise over 500 large-scale branded and transaction-oriented events in 14 specialist markets. These are typically not-to-be-missed annual events where buyers and sellers build relationships, see and show products and do business. We also provide year-round online...

  • Carryout Specialist

    2 weeks ago


    Fort Myers, Florida, United States IHOP Full time

    Join our team as a Carry-out Specialist at IHOP, where we've been bringing people together since 1958. From breakfast gatherings to post-game meals, we're all about spreading smiles and good times. Become a crucial part of our crew by providing exceptional guest service, whether you're on the phone or face-to-face.ResponsibilitiesGreet and seat guests...


  • Fort Myers, Florida, United States Florida Gulf Coast University Full time

    Job SummaryThe IT Client Services Specialist II resolves customer problems with applications and services. Diagnoses problems through analysis, testing, and discussion with customers. Coordinates with team members and other technology departments to resolve complex problems. Is responsible for the installation and maintenance of computer systems, hardware,...

  • Instrument Specialist

    2 weeks ago


    Fort Myers, Florida, United States Lee Health Full time

    Location:Lee Health -2776 Cleveland AveFort Myers FL 33901Department: Sterile ProcessingWork Type: Full TimeShift: Shift 1/ to Minimum to Midpoint Pay Rate:$ $35.84 / hourSummaryReports directly to the System Director as an instrument specialist that serves the Lee Health Sterile Processing system. Collaboratively ensures all missing instruments, including...

  • Accounting Specialist

    1 month ago


    Fort Myers, Florida, United States PrideStaff Full time

    PrideStaff, a firm specializing in recruiting, is seeking a reliable and ambitious Accounting Specialist for a local company in Fort Myers, FL. The right candidate for this position will be detail oriented, organized, and have experience in an Accounts Payable /Receivable role. Accounting Specialist Responsibilities include:Enter payables in a timely manner...

  • Accounting Specialist

    4 weeks ago


    Fort Myers, Florida, United States PrideStaff Full time

    PrideStaff, a firm specializing in recruiting, is seeking a reliable and ambitious Accounting Specialist for a local company in Fort Myers, FL. The right candidate for this position will be detail oriented, organized, and have experience in an Accounts Payable /Receivable role. Accounting Specialist Responsibilities include:Enter payables in a timely manner...


  • Fort Myers, Florida, United States Amgen Full time

    Territory Covers: Ft. Myers, Naples, Port Charlotte, Cape Coral and SebringHOW MIGHT YOU DEFY IMAGINATION?Youve earned your degree. How will you use that achievement to reach your goals? Do more with the knowledge youve worked hard to acquire and the passion you already have. At Amgen, our shared missionto serve patientsdrives all that we do. It is key to...


  • Fort Myers, Florida, United States Amgen Full time

    Territory Covers: Ft. Myers, Naples, Port Charlotte, Cape Coral and SebringHOW MIGHT YOU DEFY IMAGINATION?Youve earned your degree. How will you use that achievement to reach your goals? Do more with the knowledge youve worked hard to acquire and the passion you already have. At Amgen, our shared missionto serve patientsdrives all that we do. It is key to...


  • Fort Myers, Florida, United States Amgen Full time

    Career CategorySalesJob DescriptionTerritory Covers: Ft. Myers, Naples, Port Charlotte, Cape Coral and SebringHOW MIGHT YOU DEFY IMAGINATION? You've earned your degree. How will you use that achievement to reach your goals? Do more with the knowledge you've worked hard to acquire and the passion you already have. At Amgen, our shared mission—to serve...

  • Account Specialist

    1 month ago


    Fort Myers, Florida, United States Cintas Full time

    Requisition Number: 173249Job DescriptionCintas is seeking an Account Specialist to provide customer service to both our internal partners and our external customers through various activities. Duties include, but are not limited to, answering customer calls and providing prompt issue resolution, data entry, assisting in account reconciliation, preparing...

  • Account Specialist

    4 weeks ago


    Fort Myers, Florida, United States Cintas Full time

    Requisition Number: 173249Job DescriptionCintas is seeking an Account Specialist to provide customer service to both our internal partners and our external customers through various activities. Duties include, but are not limited to, answering customer calls and providing prompt issue resolution, data entry, assisting in account reconciliation, preparing...