Associate Account Manager

1 week ago


Morton, Illinois, United States HUB International Full time

About HUB

In a world that is constantly changing, HUB guides businesses and individuals on how to get ready for the unexpected. As one of the biggest insurance brokers globally, our main goal is to offer our customers the assurance that what is most important to them will be safeguarded - through unwavering support and customized insurance solutions that empower our clients.

Our expanding team across North America consists of a wide and exceptional group of entrepreneurs and leaders acknowledged for their excellence in the insurance industry.


Why Choose HUB?

Within our network of over 550 HUB offices in North America, we provide a stimulating, competitive, and welcoming work environment that strategically sets our employees up for long-term success.

At HUB, we strongly believe in investing in the growth of our employees and offering continuous development opportunities. Our culture encourages our team to make informed decisions for our customers and the organization, with a focus on enhancing the industry expertise of our insurance professionals to better serve our clients.

We are dedicated to providing competitive and adaptable benefit options that are tailored to your current needs but can evolve as your requirements change over time.

Join us in embarking on a journey to build a future that combines a diverse, challenging work atmosphere with financial stability and career fulfillment.

We are the ideal match if you:

  • are searching for a progressive work setting in a rapidly growing company
  • aim to assist others in safeguarding their future
  • possess an entrepreneurial mindset and thrive on the challenge of expanding the business
  • are committed to continuous learning and development to enhance your industry knowledge
  • are a self-motivated individual willing to dedicate time and effort to grasp the technical aspects of our business
  • value integrity and believe in creating success through fostering relationships

Summary

HUB's Customer Service experts play a crucial role in supporting our customers through account management, claims handling, daily client supervision, and underwriting services, positioning us as a leading sales and service entity in the insurance sector.

With a comprehensive network of resources, you will be working alongside some of the industry's top talent to steer and back our customers' requirements, providing them with innovative solutions.

The Commercial Lines Associate Account Manager delivers administrative and clerical assistance to the Commercial Channel by supporting the team in delivering top-notch customer service.


In this position, you will:

  • Send correspondence to insured individuals and carriers
  • Issue certificates of insurance and evidence of property forms to clients upon request
  • Handle all client inquiries originating from calls in a call center environment
  • Process lost policy release forms
  • Manage account documentation including ERM 14 forms
  • Collaborate with insurance underwriters
  • Engage in personal and professional development initiatives
  • Execute specific duties and projects assigned by management
  • Provide sales support when required

What you bring to the table:

  • 1-2 years of commercial insurance account management experience
  • Illinois property/casualty license or willingness to acquire it within 60 days of hire
  • Strong organizational skills with an eye for details
  • Excellent written and verbal communication abilities
  • Proficiency in analyzing insurance coverages, forms, and policies
  • Basic knowledge of Microsoft Office and familiarity with EPIC

What we offer:

  • A fulfilling job that supports local businesses in the community
  • Comprehensive benefits package including medical, dental, vision, life insurance, and more
  • Generous time-off policies
  • Emphasis on work/life balance
  • Opportunity to learn from experienced colleagues
  • Potential for career growth within HUB
  • Be part of a motivated team culture

Attention to all recruitment agencies:

HUB International does not accept resumes from agencies. HUB International will not be responsible for any fees related to unsolicited resumes.


About HUB

In a fast-paced world, we guide businesses and individuals on preparing for unforeseen circumstances. Partnering with us means you are connected to a vast network of experts who will help you achieve your objectives through risk management services, claims processing, and compliance support, ensuring the protection of what matters most to you through personalized insurance solutions.


About HUB International

Based in Chicago, Illinois, HUB International Limited (HUB) is a premier global full-service insurance broker offering a range of insurance products and services including property and casualty, life and health, employee benefits, and risk management solutions. With offices across North America, HUB's specialist network provides unwavering support by tailoring insurance solutions to protect clients effectively.


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