![Loudoun County Government](https://secure.icbdr.com/MediaManagement/9W/MGX6Q3660LGWJKCJC9W.png)
Customer Service Specialist Ii
2 weeks ago
ALL SECTIONS OF THE APPLICATION MUST BE COMPLETED IN ITS ENTIRETY. THE RESUME IS CONSIDERED SUPPLEMENTAL INFORMATION ONLY. APPLICATIONS THAT ARE INCOMPLETE OR INDICATE 'SEE RESUME' WILL NOT BE TAKEN INTO CONSIDERATION.
Introduction:
Loudoun County is one of the fastest growing counties in the country, known for its excellent quality of life and strong economy, while embracing its historic presence.
The Department of Family Services' Mission is to support individuals and families in the community to live their best lives while advocating for those most vulnerable and respecting their right to self-determination.
We commit to the Department's mission and values which operate as a system, reflecting and shaping our behaviors and organizational culture.
Job Summary:
At Loudoun, we are a group of dedicated individuals committed to making a difference in our community. We work together as a team to serve the needs and shape the future of our dynamic community. Currently, the Loudoun County Department of Family Services is seeking a Customer Services Specialist.
As the first point of contact for our customers, you will be responsible for handling incoming and outgoing mail, providing front counter service, directing incoming phone calls, issuing Electronic Benefit Transaction cards, maintaining program documentation, and responding to customer inquiries both in-person and over the phone.
You may also be required to work at alternate worksites and handle crisis situations that involve making decisions about people, resources, and property.
Requirements/Expectations:
- Connects with others effortlessly and communicates in a professional manner.
- Establishes and maintains effective working relationships.
- Dependable and works well in a fastpaced, structured environment.
- Knowledgeable of Microsoft Office and experienced with using data systems and multilined phone systems.
- Maintains great organizational skills.
- Maintains confidentiality and demonstrates empathy and respect.
Minimum Qualifications:
High School diploma or equivalent; two (2) years of related work experience in a clerical position involving contact with the public and working with automated systems; or equivalent combination of education and experience.
Preferred:
- This role prefers someone who is bilingual in English and Spanish.
Job Contingencies and Special Requirements:
Employment is contingent on the results of a criminal background, CPS, credit, and DMV check. Valid driver's license and good driving record required (driving records may be reviewed annually for continued qualification).
-
Youth Services Specialist II
2 weeks ago
Leesburg, Virginia, United States Loudoun County Government Full timeAre you passionate about making a difference in the lives of at-risk and detained youth??? We have a career opportunity for you.The Loudoun County Juvenile Court Service Unit is seeking qualified candidates for Youth Services Specialist II positions serving the Youth Services Center located in Leesburg, VA.This new facility, which opened in Spring 2023,...
-
Customer Service Specialist
2 weeks ago
Leesburg, Virginia, United States Sparks Personnel Services, Inc. Full timeAct as the first point of contact both in person and over the phone Answer or direct all inquiries Operates electronic storage system Maintain documentation and administrative work Manages conference rooms and common areas Additional duties as assign Customer Service Specialist, Customer Service, Specialist, Retail, Staffing
-
Air Traffic Control Instructor-II at ZDC
2 months ago
Leesburg, Virginia, United States SAIC Career Site Full timeDescription "ATTN FERS RETIREES: Earnings received as an ATC Instructor, ATC Training Instructional Supervisor, or Contractor Site Supervisor working on this program are EXEMPT from the Supplemental Annuity earnings limits for FERS retirees between the ages of 56 and 62."We are looking for an experienced, Part-time and Full-time, Air Traffic Control...
-
Air Traffic Control Instructor-II at ZDC
4 weeks ago
Leesburg, Virginia, United States SAIC Career Site Full timeDescription "ATTN FERS RETIREES: Earnings received as an ATC Instructor, ATC Training Instructional Supervisor, or Contractor Site Supervisor working on this program are EXEMPT from the Supplemental Annuity earnings limits for FERS retirees between the ages of 56 and 62."We are looking for an experienced, Part-time and Full-time, Air Traffic Control...
-
Client Care Specialist
2 weeks ago
Leesburg, Virginia, United States The Oncology Service-Leesburg Full timePosition: Client Care Specialist at The Oncology Service-Leesburg Company: The Oncology Service (TOS) The Oncology Service (TOS) is seeking a full-time Client Care Specialist, also known as a Veterinary Receptionist, to join their team at the Leesburg, VA location. About the Role: Provide exceptional customer service by greeting clients Answer client...
-
Client Care Specialist
2 weeks ago
Leesburg, Virginia, United States The Oncology Service-Leesburg Full timeDescription The Oncology Service (TOS) - Job Opportunity The Oncology Service (TOS) is in search of a full-time Client Care Specialist (also known as Veterinary Receptionist) to join their team at the Leesburg, VA location. About the Position: The Client Care Specialist plays a vital role within the hospital team, providing support to veterinarians and...
-
Customer Service Representative
4 weeks ago
Leesburg, Virginia, United States Spherion Full timeUnlock a career where your passion for exceptional customer service takes center stage Join our clients team as a Customer Service Representative and redefine the standard for personalized, customer-centric excellence.Spherion Staffing of Lake and Sumter County has multiple openings for Customer Service Representatives located in Leesburg or Fruitland Park....
-
Customer Service Representative
1 month ago
Leesburg, Virginia, United States Spherion Full timeUnlock a career where your passion for exceptional customer service takes center stage Join our clients team as a Customer Service Representative and redefine the standard for personalized, customer-centric excellence.Spherion Staffing of Lake and Sumter County has multiple openings for Customer Service Representatives located in Leesburg or Fruitland Park....
-
Customer Service Representative
2 weeks ago
Leesburg, Virginia, United States Community Collision Repair Full timeAbout Us:Community Collision has a proud history of excellent work and customer service. We have remained loyal in serving our community and, in return, have been recognized by our township and local business organizations. We are proud to be acknowledged by our OE Certifications. Community Collision Centers is a full-service auto body repair shop. With its...
-
Planner II
4 weeks ago
Leesburg, Virginia, United States tapwage Full timeWelcome and thank you for your interest in employment with Loudoun County GovernmentALL SECTIONS OF THE APPLICATION MUST BE COMPLETED IN ITS ENTIRETY. THE RESUME IS CONSIDERED SUPPLEMENTAL INFORMATION ONLY. APPLICATIONS THAT ARE INCOMPLETE OR INDICATE 'SEE RESUME' WILL NOT BE TAKEN INTO CONSIDERATION.Job SummaryThe Loudoun County Department of Planning &...
-
Planner II
4 weeks ago
Leesburg, Virginia, United States tapwage Full timeWelcome and thank you for your interest in employment with Loudoun County GovernmentALL SECTIONS OF THE APPLICATION MUST BE COMPLETED IN ITS ENTIRETY. THE RESUME IS CONSIDERED SUPPLEMENTAL INFORMATION ONLY. APPLICATIONS THAT ARE INCOMPLETE OR INDICATE 'SEE RESUME' WILL NOT BE TAKEN INTO CONSIDERATION.Job SummaryThe Loudoun County Department of Planning &...
-
Pro Services Specialist
1 month ago
Leesburg, Virginia, United States Floor & Decor Full timeBase PayThis role has a minimum base pay from $17.00 per hour with higher starting pay available based on experience.Purpose:Floor & Decor strives to be the one-stop destination for our professional clients (PRO customer) in the hard surface flooring contractor space. This position is focused on building relationships with our PRO customers and in turn...
-
Acquisitions Specialist FTC
2 months ago
Leesburg, Virginia, United States Abaco Strategy LLC Full timeAcquisitions SpecialistAbaco Strategy, LLC (Abaco) is an 8(a) Certified, HUBZone, Woman Owned, Small Business located in Leesburg, VA. Abaco provides Information Technology and Consulting Services to Commercial customers and the Federal Government. We deliver technology enabled, results oriented solutions. We build long term business relationships by...
-
Acquisitions Specialist FTC
4 weeks ago
Leesburg, Virginia, United States Abaco Strategy LLC Full timeAcquisitions SpecialistAbaco Strategy, LLC (Abaco) is an 8(a) Certified, HUBZone, Woman Owned, Small Business located in Leesburg, VA. Abaco provides Information Technology and Consulting Services to Commercial customers and the Federal Government. We deliver technology enabled, results oriented solutions. We build long term business relationships by...
-
Records Specialist
2 weeks ago
Leesburg, Virginia, United States Ardelle Associates Full timeArdelle Associates is seeking a Records specialist/Docket clerk to support the US Bureau of Land Management (BLM) in Falls Church, VA.Interested candidates should have experience, qualifications or an interest in natural resources.DutiesAssist in enforcing and executing Dockets and Records Management policies.Support updates of the Standard Operating...
-
Outreach & Communication Specialist
2 weeks ago
Leesburg, Virginia, United States Loudoun County Full timeWelcome and thank you for your interest in employment with Loudoun County Government ALL SECTIONS OF THE APPLICATION MUST BE COMPLETED IN ITS ENTIRETY. THE RESUME IS CONSIDERED SUPPLEMENTAL INFORMATION ONLY. APPLICATIONS THAT ARE INCOMPLETE OR INDICATE 'SEE RESUME' WILL NOT BE TAKEN INTO CONSIDERATION. Introduction The Loudoun County Office of...
-
Leesburg, Virginia, United States The UPS Store #4864 Full timeFull job descriptionThe Retail Sales Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on...
-
medicaid specialist
2 weeks ago
Leesburg, Virginia, United States Universal Health Services Full timeResponsibilitiesNorth Spring Behavioral Healthcare, Inc. is a multifaceted behavioral healthcare system comprised of three programs to serve children and adolescents with a broad spectrum of psychiatric service needs. Programs of service include an 87-bed, Virginia Department of Behavioral Health and Developmental Services licensed, Joint Commission...
-
Connected Customer Manager
4 weeks ago
Leesburg, Virginia, United States Floor & Decor Full timePurpose:The Connected Customer Manager position is responsible ensuring an exceptional experience for both our customers and associates. This includes maintaining inventory, front end operations, hiring, onboarding, and training for all store associates. This role will be an integral part of the store leadership team by also providing a key conduit between...
-
Connected Customer Manager
1 month ago
Leesburg, Virginia, United States Floor & Decor Full timePurpose:The Connected Customer Manager position is responsible ensuring an exceptional experience for both our customers and associates. This includes maintaining inventory, front end operations, hiring, onboarding, and training for all store associates. This role will be an integral part of the store leadership team by also providing a key conduit between...