Customer Care Agent

1 week ago


Lakeland, Florida, United States Primo Water Corporation Full time

Overview:


At Primo Water Corp., we believe in creating healthier lives, healthier communities, and a healthier planet-that's the One Primo Way.

Our associates have created a rich and proud legacy that goes back well over 100 years.

We believe investing in our associates is vital-we are empowering our teams to embrace diversity of thought, solve problems faster, and create innovative solutions that meet our customers' needs now and into the future.

We are One Primo Team unified by a common purpose:
Inspiring healthier lives through Water Your Way.


At Primo Water, we are committed to empowering associates to live our shared values and provide opportunities for our associates to grow and celebrate being part of a winning team.

Our comprehensive benefits package empowers you to maximize your money, live a healthy life, and grow personally and professionally.

We call it the
Primo Life Advantage We offer Medical, Prescription Drug, Dental, Vision, Life Insurance, Income Protection, Vacation, Holidays, and Sick Time.


We also provide support to help you continue to prepare for retirement with our 401(k) Savings Plan, employer contributions to Health Savings Accounts & the opportunity to purchase Primo Water stock at a discounted price through our Employee Stock Purchase Program.


"Customers for life" It's how we do business; it's why we are here

Call Center Customer Care Agent:

- $15.50 an hour. Bilingual Spanish - $16.50 an hour.

Primo Water North America is America's favorite water, coffee and tea service provider by making healthy-for-you beverages simple. Our business is highly successful and rapidly growing. Get to know us for great careers.

We are currently seeking call center
Customer Care Agents for our Lakeland, Florida Call Center.

At Primo 's not just a job, it is an opportunity for growth.

Your Impact
Our Customer Care Agents are very important and highly valued players on our wildly successful team.

You will be the eyes and ears for our frontline organization, fielding customer inquiries and finding innovative ways to respond to our customer's needs.

Working in a world-class facility and a highly engaging environment, you will have the chance to interact with people from all walks of life and no two days will be the same.

As you continue to grow and challenge yourself, you will find great career advancement opportunities at Primo Water. This is a call center position assisting customers via phone calls.

Responsibilities

  • Aim to resolve issues on the first call by being proactive in your customer service approach
  • Handle and carefully respond to all customer inquiries
  • Provide excellent customer service through active listening
  • Work with confidential customer information and treat it sensitively
  • Educate customers on available product promotions and services
  • Appropriately communicate with customers

Qualifications

  • Call center experience or Customer service experience required
  • High School Diploma or GED required
  • Consistent work history
  • Strong communication skills
  • Logical problemsolving skills
  • Knowledge of Microsoft Office
  • Ability to type 25 wpm
  • Availability to work 12PM to 9PM Full time shift or a part time shift

Primo Water offers excellent benefits:

  • Health, Dental and Vision insurance
  • Paid vacation, holidays, and sick time
  • Life insurance
  • Tuition reimbursement
  • 401k & ESOP (Employee Stock Option Plan)
  • State of the art facility, with freeforyou onsite workout facility

LCC

  • Lakeland, Florida, United States GetixHealth Full time

    Revenue Cycle Coordinator at GetixHealthSCHEDULE: 11:00AM - 8:00PM, Monday - Friday COMPENSATION: $48K - $54K Based on Experience; Quarterly Bonus EligibleWORK ENVIRONMENTOffice environment - no remote work option available Must be able to lift and/or move 20 pounds with or without accommodation. ROLE AND RESPONSIBILITIESMaintaining a professional...


  • Lakeland, Florida, United States Massage Envy Full time

    Overview Where Better Careers BeginMassage Envy Lakeland: 3615 S Florida Ave, Suite #440, Lakeland, FL 33803 Do you have a passion for helping others? At the Massage Envy Lakeland franchise, we support and inspire you to be your best while we work together to help clients feel their best. As a team, we're committed to delivering an excellent experience and...


  • Lakeland, Florida, United States Nick & Moes Full time

    Working at Nick & Moes is more than just a job – it's an opportunity that combines teamwork, community, and advancement in a supportive environment that offers valuable benefits. Find out what makes working at Nick & Moes special and what it takes to be part of our team. At Nick & Moes, we know our success comes as a result of the people who choose to work...


  • Lakeland, Florida, United States Coast Dental Full time

    Job Details Description $38 - $40/hr $5,000 Sign On Bonus and $5,000 Retention Bonus Registered dental hygienists are assigned duties and responsibilities which involve licensed professional work in providing dental hygiene services. A registered dental hygienist implements appropriate standard of care therapy, assists a dentist in providing...


  • Lakeland, Florida, United States AdventHealth Full time

    Patient Registration Coordinator AdventHealth Centra Care Lakeland North*All the benefits and perks you need for you and your family:+ Commitment to whole person care, giving you the opportunity to help heal people in mind body and spirit.+ Fulfilling work with people who treat you like family.+ Excellent benefits, market-driven wages and career development...

  • Credit assistant

    1 week ago


    Lakeland, Florida, United States Randstad Full time

    The Credit Assistant will support the Credit Department in evaluating and managing credit applications, maintaining accurate financial records, and assisting with the overall credit approval process. This role involves close collaboration with credit analysts, sales teams, and customers to ensure efficient and effective credit operations. salary: $20 - $24...


  • Lakeland, Florida, United States Marriott Vacations Worldwide Full time

    Are you a driven, hands-on individual looking for a new career where you can work independently and manage your own workload? Then this is the position for you. We are seeking detail-oriented individuals to join our Audit and Closing department. This department is responsible for ensuring the accuracy and compliance of contracts, closing and loan documents...


  • Lakeland, Florida, United States Conduent Care Solutions, LLC Full time

    Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is...


  • Lakeland, Florida, United States Conduent Care Solutions, LLC Full time

    Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is...


  • Lakeland, Florida, United States Marriott Vacations Worldwide Full time

    Are you ready to grow your dream career while making others' vacation dreams come true? Marriott Vacations Worldwide is a world premier organization for Vacation Ownership with resorts at destinations around the globe. Join our team and help deliver unforgettable experiences that make vacation dreams come true. Are you a driven, hands-on individual looking...

  • Lakeland FL

    1 month ago


    Lakeland, Florida, United States Allianz Global Corporate & Specialty Full time

    Summary Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our...

  • Lakeland FL

    4 weeks ago


    Lakeland, Florida, United States Allianz Global Corporate & Specialty Full time

    Summary Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our...


  • Lakeland, Florida, United States SpikeIT Global Solutions Inc Full time

    Company DescriptionJob title: Customer Service Representative - Bi-lingual(English/Spanish) Location: 200 N. Kentucky Ave, Lakeland, FL 33801 Job Description: Meets/greets customers and assists customers with the application process (on-line and paper) and navigating through the self-service lobby. Ensures lobby equipment (example: copier, phone, and fax)...


  • Lakeland, Florida, United States TekWissen LLC Full time

    Job DescriptionJob DescriptionOverview: TekWissen Group is a workforce management provider throughout the USA and many other countries in the world. Our client provides a full range of services including web portal providing information on the state, business and economic development, public safety, Learning, law, justice, health, education, Corrections,...

  • Billing Specialist

    1 week ago


    Lakeland, Florida, United States Staffmark Group Full time

    Hunter Hamilton is working with a client in the Lakeland area and they are looking for a temporary to possible hire Billing Specialist to fill an immediate need. The Billing Specialist is accountable for developing and producing accurate, customized invoices and submitting to the client on time. The Billing Specialist will need to work closely with the...


  • Lakeland, Florida, United States Johns Hopkins Medicine Full time

    PTA PER DIEM - LAKELAND OUTPATIENT CARE CENTERJohns Hopkins All Children's Hospital is a premiere clinical and academic health system, providing expert pediatric care for infants, children and teens with some of the most challenging medical problems. Ranked in multiple specialties by U.S. News & World Report, we provide access to innovative treatments and...


  • Lakeland, Florida, United States Johns Hopkins Medicine Full time

    PTA PER DIEM - LAKELAND OUTPATIENT CARE CENTERJohns Hopkins All Children's Hospital is a premiere clinical and academic health system, providing expert pediatric care for infants, children and teens with some of the most challenging medical problems. Ranked in multiple specialties by U.S. News & World Report, we provide access to innovative treatments and...


  • Lakeland, Florida, United States Westminster Communities of Florida Full time

    Why work for us?Competitive Hourly WageRate range from $17.45 to $19.39 based on experience. Comprehensive Benefits including Medical, Dental, Vision, Life and 403bGenerous Paid Time Off PlanWork Alongside Industry Experts That Take Pride in Their WorkSupportive Management Team That Put Employees FirstWarm and Friendly Work EnvironmentFlexible Schedule JOB...


  • Lakeland, Florida, United States Westminster Communities of Florida Full time

    Why work for us?Competitive Hourly WageRate range from $17.45 to $19.39 based on experience. Comprehensive Benefits including Medical, Dental, Vision, Life and 403bGenerous Paid Time Off PlanWork Alongside Industry Experts That Take Pride in Their WorkSupportive Management Team That Put Employees FirstWarm and Friendly Work EnvironmentFlexible Schedule JOB...

  • RN Clinician

    1 month ago


    Lakeland, Florida, United States Chapters Health System Full time

    It's inspiring to work with a company where people truly BELIEVE in what they're doing When you become part of the Chapters Health Team, you'll realize it's more than a job. It's a mission. We're committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our...