Medical Office Receptionist

7 days ago


Westbury, New York, United States PsychiaTreat Full time

About the Company:


Our mission is to provide comprehensive, personalized, compassionate, and evidence-based care to individuals suffering from mental health disorders.

PsychiaTreat is dedicated to offering a wide range of therapeutic modalities ranging from medication management, psychotherapy, and cutting edge treatments.

Delivering an in-depth psychiatric evaluation that determines the best treatment for each individual. Every treatment plan is tailor-made to the patient's needs. Creating a safe and welcoming space for all people including the LGBTQIA+ community is of the utmost priority.

Position Responsibilities:

  • Greeting patients professionally both in person and on the phone
  • Quickly answering or properly referring questions and issues
  • Optimizing provider schedules and patient satisfaction with efficient scheduling
  • Notifying providers of patient arrivals
  • Comforting patients by anticipating anxieties and effectively answering questions
  • Ensuring availability of treatment information by retrieving and updating patient records
  • Verifying financial records and collecting patient charges while filing and expediting third-party claims
  • Obtaining patient authorization for medical records releases (HIPAA compliance)
  • Maintaining office inventory and equipment by anticipating supply needs and expediting supply orders
  • Measure and record vital signs and other duties as assigned

Required Qualifications:

  • Minimum of a High School diploma
  • 5 years relevant experience and/or training
  • 3 years experience with EMR or EHR systems
  • 1+ years experience with patient scheduling
  • Excellent organizational, communication and multi-tasking skills
  • Strong verbal and written communication skills
  • Ability to work independently on assigned tasks as well as accept direction
  • Able to work collectively with administration, providers and team members

Preferred Qualifications:

  • Experience in insurance billing
  • Active CMA or CNA license
  • Highly ambitious with a "self-starter" personality
  • Background in a healthcare with a patient-facing position

Benefits:

  • Competitive starting salary
  • Generous PTO days
  • Medical, dental, vision and 401k
  • Bonus incentives

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