Medical Office Receptionist
7 days ago
About the Company:
Our mission is to provide comprehensive, personalized, compassionate, and evidence-based care to individuals suffering from mental health disorders.
PsychiaTreat is dedicated to offering a wide range of therapeutic modalities ranging from medication management, psychotherapy, and cutting edge treatments.
Delivering an in-depth psychiatric evaluation that determines the best treatment for each individual. Every treatment plan is tailor-made to the patient's needs. Creating a safe and welcoming space for all people including the LGBTQIA+ community is of the utmost priority.Position Responsibilities:
- Greeting patients professionally both in person and on the phone
- Quickly answering or properly referring questions and issues
- Optimizing provider schedules and patient satisfaction with efficient scheduling
- Notifying providers of patient arrivals
- Comforting patients by anticipating anxieties and effectively answering questions
- Ensuring availability of treatment information by retrieving and updating patient records
- Verifying financial records and collecting patient charges while filing and expediting third-party claims
- Obtaining patient authorization for medical records releases (HIPAA compliance)
- Maintaining office inventory and equipment by anticipating supply needs and expediting supply orders
- Measure and record vital signs and other duties as assigned
Required Qualifications:
- Minimum of a High School diploma
- 5 years relevant experience and/or training
- 3 years experience with EMR or EHR systems
- 1+ years experience with patient scheduling
- Excellent organizational, communication and multi-tasking skills
- Strong verbal and written communication skills
- Ability to work independently on assigned tasks as well as accept direction
- Able to work collectively with administration, providers and team members
Preferred Qualifications:
- Experience in insurance billing
- Active CMA or CNA license
- Highly ambitious with a "self-starter" personality
- Background in a healthcare with a patient-facing position
Benefits:
- Competitive starting salary
- Generous PTO days
- Medical, dental, vision and 401k
- Bonus incentives
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