Special Events and Experiences Manager

2 weeks ago


Cleveland, Ohio, United States Cleveland Metroparks Full time

Job Description for Manager of Special Events and Experiences

Are you passionate about organizing memorable events? If so, Cleveland Metroparks has an exciting opportunity for you as the Manager of Special Events and Experiences. You'll be in charge of shaping the special events program, from ideation to execution, both internally and externally. Your role involves working closely with the Group Sales Manager to market event spaces, handling permits, and overseeing all event logistics.

Essential Functions:

  • Supervise and train employees, ensuring optimal performance
  • Maintain records and manage employee productivity
  • Develop and implement a strategic sales plan for event spaces
  • Create annual plans for incremental attendance and special events
  • Manage operations to streamline scheduling processes
  • Collaborate with legal counsel and risk management on event guidelines
  • Uphold positive relationships with visitors and staff, promoting park mission
  • Participate in special projects, issue reports, and attend meetings
  • Ensure on-site presence during events at various locations
  • Keep supervisors informed of any important issues
  • Prioritize safety by responding to hazardous situations promptly
  • Stay updated on industry trends through continuing education
  • Perform additional duties as needed


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