Full Time Fulfillment Specialist
2 weeks ago
The Gund Company is looking for a dedicated CSR - Order Fulfillment Specialist to join our team at our manufacturing plant in Euless, TX.
Are you seeking a company that not only provides competitive pay and benefits but also offers room for growth and a dynamic work environment? Look no further than The Gund Company.
Join a supportive community where you will be encouraged and challenged to achieve goals that pave the way for incredible personal development opportunities.
Key Details:
- Full-time position as a CSR - Order Fulfillment Specialist
- Location: 3010 South Pipeline Road Euless, TX 76040
About Us:
The Gund Company specializes in engineered material manufacturing, setting the standard for producing specialized engineered thermoplastic materials that offer exceptional performance advantages. We focus on creating customized non-conductive parts for various industries, crafting custom parts from both drawings and existing samples through reverse engineering.
Responsibilities:
- Manage the Order Fulfillment Process from quoting to delivery, ensuring customer satisfaction
- Collaborate with Engineering, Quality, and Management teams to address service and technical issues
- Oversee multiple customer accounts, striving to exceed expectations and deliver top-notch service
- Monitor job cost performance during Gross Profit Review sessions
- Utilize CRM system for documenting quotes, orders, and customer interactions
- Handle customer inventory requirements via Purchase Requisition Process
- Assist with Return Material Authorizations (RMAs) and Non-conforming Materials (NCMs)
Requirements:
- Associate or bachelor's degree with at least 3 years of experience, or equivalent
Benefits:
- Paid Time Off ( PTO ) and Paid Holidays
- Health, Dental, Vision, Life, and Disability insurance
- 401(k) retirement savings program with a 50% employer match
- ESOP (Employee Stock Ownership Plan) – The Gund Company is 30% employee-owned with shares awarded annually based on profitability
Additional Information:
- Accommodations can be provided for individuals with disabilities to perform job functions
EEO Statement:
At The Gund Company, we are committed to a diverse workforce and provide equal opportunities for employment regardless of race, gender, age, religion, national origin, veteran status, sexual preference, or disability.
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