Director of Operations-49563601

2 weeks ago

Brooklyn, New York, United States ICL Full time



NOTE:
All applicants must comply with ICL"s vaccination policy.

Individuals selected for employment cannot begin working until they provide verification that they are fully vaccinated against COVID-19 (with an FDA-authorized vaccine).



JOB SUMMARY:

The Operations Director will:
(a) oversee and manage the day-to-day operations of the facility; and (b) have overall responsibility for the facility during the Director's absence.



ESSENTIAL JOB FUNCTIONS:
List all essential job duties. (To perform this job successfully, an individual must be able to perform each essential duty listed satisfactorily with or without a reasonable accommodation.

Reasonable accommodations may be made to enable qualified individuals with a disability to perform the essential duties unless this causes undue hardship to the agency.)



  • Directs and

Supervises Personnel:
_

  • Establishes and maintains work schedules in accordance with agency policy and assignments of staff.
  • Responsible for managing the completion of time clock edits of staff who report to this position.
  • Monitors and ensures staff compliance with the agency's time and attendance policy; recommends disciplinary action for those out of compliance.
  • Manages the completion of performance evaluations, recommends staff for the employee recognition award and promotions.
  • Conducts staff supervision in accordance with agency and division policy.
  • Administers disciplinary actions in accordance with agency disciplinary policy, conducts disciplinary counseling, completes disciplinary action reports, and recommends employee terminations as needed.
  • Promotes positive employee morale and a culture of compliance in the work environment to stop or eliminate sexual harassment or any form of employee harassment or employee discrimination; responsible for taking complaints of sexual harassment, informing the Human Resources Department of the complaint, and investigating the complaint (as directed).
  • Monitors employee accrual totals, approves or recommends approval of employee requests for time off, and notifies the Department of Human Resources when an employee should be placed on or taken off Family and Medical Leave (FMLA). Maintains contact with staff while out on FMLA.
  • Participates in employment interviews that meet federal, state, and agency regulatory guidelines.
  • Completes associated Human Resources forms and sends these forms to the Department of Human Resources.
  • Provides clinical and administrative to the Case Manager Supervisors and Unit Supervisors.
  • Has oncall responsibility.
  • Provides Quality Assurance Oversight:_
  • Promotes compliance all applicable Federal and State laws, regulations and Department of Homeless Services and Veteran's Administration policies and procedures; acts to strengthen and maintain an ethical organizational culture.
  • Coordinates with the Department of Quality Assurance and Improvement and the departments in the Administrative Division for staff assistance in the preparation for an audit.
  • Develops plans of corrective action, incident reports, and evaluation reports addressing areas that need improvement.
  • Conducts length of stay reviews in the weekly supervisory meeting with House Managers, and Unit Counselors.
  • Assists with collecting data and keeping documentation on vacancy, admissions, discharges, infractions, incidents, and illnesses on a daily basis and will gather from staff on a monthly basis statistics on service utilization and referral sources.
  • Chairs and reviews information collected from the Utilization Review Committee on a quarterly basis, with paying particular attention to an aggregate review of unsuccessful and delayed discharges, and preliminarily determines the full scope of onsite services and offsite linkages that may be missing from the services mix.
  • Ensures the distribution and collection of resident evaluation surveys and other evaluation materials and ensures that the findings of such efforts are made available to persons served and staff.
  • Conducts reviews of case records to ensure compliance with regulatory and agency documentation requirements.
  • Maintains Property Safety and Accountability:_
  • Promotes accountability and serviceability of all ICL property assigned to the program; reports lost, stolen, missing, or damaged property in accordance with ICL policy; conducts initial investigations of property that is lost, stolen, missing, or damaged.
  • Facilitates the purchase of supplies and equipment; properly secures all property and equipment.
  • Conducts regular inspections of vehicles and property to ensure cleanliness, accountability, and serviceability.
  • Conducts regular inspections of resident rooms to ensure property accountability and serviceability.
  • Enforces key internal control procedures to ensure the safety, security, functionality and a wellkept appearance of the facility.
  • Demonstrates willingness and ability to use and oversee the use of ICLsupplied equipment (e.g. co

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