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Manager Member Services/Digital Marketing Specialist

3 months ago


Great Barrington, Massachusetts, United States United States Minority Contractors Association Full time
Job DescriptionJob Description

Digital Marketing Specialist

Job Responsibilities:

  • Assist in the development of marketing strategy by leveraging social media to identify and recruit new members.
  • Assist in developing social media marketing plans and campaigns for USMCA signature events.
  • Maintain online presence via multiple social media platforms (LinkedIn, Facebook, Mailchimp, Wufoo, Eventbrite, Canva, and USMCA website) with event updates, chapter operations, special featured events, programs, and trainings.
  • Actively research marketing trends and data mining through state, local, and national databases to recruit new members weekly.

Membership Services Specialist

Job Responsibilities:

  • Direct interaction with existing and potential USMCA members via email and phone.
  • Following up on individual (members and partners).
  • Following up with prospective Members via email and phone with existing documents on membership benefits.
  • Responsible for closing out Member files (payment received, assistant form filled out, session booked and completed).
  • Maintaining and updating the Membership filing system (online and hard copies).
  • Upbeat, positive personality.
  • Ability to speak to USMCA members with kindness and compassion.
  • High sense of integrity.
  • Data entry and document maintenance are mandatory.

Qualifications:

  • Highschool Diploma/GED required; some college preferred.
  • Social media skills (LinkedIn, Facebook, Twitter, Instagram, Website design, Canva/content creation, etc.) – Post creative and innovative captions multiple times a week.
  • Ability to write and utilize language received from executive staff to create marketing programs.
  • Self-motivated and constituency focused.
  • Ability to research marketing trends – Data mining for prospective members nationwide.
  • Creative team player, ability to take the lead on projects.
  • Proficient in marketing research and statistical analysis.
  • Familiar with marketing via Mailchimp, Canva, and Eventbrite or the ability to learn.
  • Proficient with Excel and Microsoft Office.
  • Spanish speaking and writing helpful.

For further information please call , or email

Currently Paying $22/hour, 40 hours per week Mon-Fri 9-5 pm, after 90-day evaluation will be conducted.