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Account Management Associate

3 months ago

Sterling Heights, Michigan, United States Assyst Full time

We are currently looking for a dedicated and enthusiastic Account Management Associate to be part of our team. The chosen candidate will have a crucial role in establishing and nurturing solid connections with our state and local government as well as public service clients. The main responsibilities of the Account Management Associate involve ensuring client contentment and fostering business expansion through proactive involvement and strategic account management. This presents an exciting opening for an individual with a commitment to excellent client service and a determination for triumph to contribute to the continuous growth and triumph of our team.

Key Responsibilities:

  • Cultivate robust client relations and ensure contentment for recurring business to expand ASSYST's operations in new and current accounts within the U.S. State and Local government landscape
  • Implement exploration tactics to uncover fresh prospects.
  • Demonstrate initiative, perseverance, and a readiness to grasp new technology and procedures.
  • Effectively communicate with all echelons to pursue new business prospects.
  • Cooperate with and exert influence on both internal and external concerned parties.
  • Precisely articulate our principles, offerings, and amenities.
  • Develop and uphold sound connections with pivotal stakeholders in state and local government bodies.
  • Proactively pinpoint chances for promoting additional services to existing clients.
  • Collaborate with the business development unit to formulate and implement cooperative business growth/marketing undertakings that endorse company solutions and spawn supplementary opportunities.
  • Engage in industry gatherings, conventions, and affiliations to advocate company services and construct connections with potential clients.
Qualifications:
  • Bachelor's degree in Business Administration, Marketing, or a related domain.
  • Minimum of 4 years of exposure in the IT Services Sector.
  • Adeptness in addressing IT Task/Work Orders, RFRs, and RFPs.
  • Background in collaborating with IT Professional Services schemes.
  • Familiarity with State and municipal government workings.
  • Outstanding communication and interpersonal aptitude for fruitful interaction with clients and internal units.
  • Robust troubleshooting skills and acute attention to particulars.
  • Capability to operate autonomously and cooperatively in a fast-paced setup.
  • Understanding of state and local government procurement procedures and laws is beneficial.
  • Must have legal eligibility to work in the USA.
ASSYST Benefits:

We are contented to provide a comprehensive benefits pack encompassing medical, dental, vision, 401(k) retirement scheme, disability insurance, flexible spending accounts and more to aid our staff in upholding a stable work/life equilibrium.

ASSYST maintains an Equal Opportunity Employment setting. Qualified candidates will be evaluated for employment regardless of race, color, religion, gender, age, disability, military status, national ancestry or any other trait protected by federal, state, or pertinent municipal law