Technical Integration Consultant
2 weeks ago
About Listrak:
Check out more about our culture here
About the Job:
As a
Technical Integration Consultant, you will be in a client-facing, consultative role with the primary goal of assisting clients as they integrate their website/eCommerce platform with the Listrak Platform.
This position is part of a larger Integration Services team which encompasses all client technical systems, including multiple cross-channel data sources such as POS, OMS, and various forms of CRM.
The Integration Services team is part of a larger Professional Services department whose mission is to onboard clients and set up automated solutions.
You will regularly work cross-functionally with Project Managers, Designers, Quality Analysts, as well as Sales and Account Managers. Establishes and communicates data requirements for client data imports, reviews client data and troubleshoots issues.
Communication is a large focus, whether it is in the form of relaying integration requirements, solution limitations, troubleshooting issues, etc.
Second, but equally as important, are problem solving and critical thinking skills in conjunction with a technical background; this is what sets the
Technical Integration Consultant apart as a highly valuable technical resource.
You should have:
- A degree or certification in a Computer Sciencerelated field or equivalent frontend development experience
- 2+ years of experience in a crossfunctional project team, with an emphasis on technical consultation and troubleshooting; experience with technical implementations/integrations in a SaaS company or similar environment is ideal
- Experience within ecommerce SaaS platforms
- Proficiency in JavaScript
- A basic understanding/usage of various frontend programming languages/protocols such as JavaScript frameworks (Angular, jQuery), JSON, and XML, as well as SOAP and REST API; backend languages such as C# are a plus
- The ability to manage competing priorities with strong time management skills
- Customer service experience; the ability to build client rapport
- The ability to communicate technical concepts to both technical and nontechnical audiences, including external and internal teams
What to expect from the interview process?
In addition to a review of your background and the role with our TA Partner, there will be a hiring manager screening followed by a technical assessment (this will be focused on your proficiency in JavaScript).
Why join Listrak?
At Listrak, we take every voice into consideration—we invite and encourage our employees to help us solve problems and anticipate the unknown.
Some of our amazing benefits include:
- Health/Dental/Vision Insurance
- 401(k)
- Open Time Off (OTO)
- Nine Paid Holidays
- Disability Insurance
- Life Insurance
- Optional Insurance: Life, Accident, Hospital Indemnity, and Critical Illness
- Parental Leave
- Volunteer Time Off
- Birthday Time Off
Listrak is proud to be an Equal Employment Opportunity and affirmative action employer.
We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law.
Attention residents of California:
Click here for CPRA notice
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