Supplier Relations Program Manager

2 weeks ago


Auburn Hills, Michigan, United States Comerica Bank Full time

Job Title: Supplier Performance Management Lead


This role is crucial for overseeing the enterprise Supplier Performance Management (SPM) program. The main responsibility involves collaborating with First Line of Defense (FLOD) Supplier Relations Managers (SRMs) and Supplier Initiative Managers (SIMs) across the organization to ensure the effective implementation of the SPM program for specific suppliers.

The key tasks include maintaining the governance program, aligning procedures with internal and regulatory guidelines, updating supplier performance scorecards, and working with service providers to enhance risk management. Moreover, this role involves enforcing SPM requirements, validating reported information, and providing insights for Corporate Board Reporting and other risk governance committees.

The ideal candidate should possess strong communication skills, experience in continuous improvement, and the ability to work collaboratively with various risk management teams and SRMs.


Position Responsibilities:

  • Support the enterprise program with a cross-functional team to ensure effective supplier performance management.
  • Collaborate with Enterprise Risk, Risk Domain Leaders, and Business stakeholders to identify supplier contract requirements.
  • Oversee data collection, analytics, and reporting of supplier performance metrics.
  • Create communications, training materials, and content for Supplier Relationship Managers.
  • Organize business review meetings with suppliers to address performance gaps proactively.
  • Demonstrate strong multitasking abilities in a dynamic work environment.

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