Regional Sales Manager

1 week ago


Portland, Oregon, United States Custom Decorators Full time

Regional Sales Manager

Location

Portland, OR

Employment duration

Full time

  • Demonstrated leadership to drive sales for the region.
  • Assist in the recruitment and training of new Designers (sales consultants).
  • Ensure Employee Designers (Decorators) are meeting the minimum appointment and sales requirements monthly. The RSM will review appointments booked weekly.
  • M onthly touch base calls required to review appointment booking rate, closing rate and total sales for all consultants. This can be a formal review, or an email summary of discussion points and actions needed with follow-up date.
  • Lead follow-up for un-booked and unsold jobs.
  • Answer questions regarding pricing, promotions, order entry and product knowledge.
  • Coach and mentor Designers to identify opportunities to close more sales.
  • Foster relationships with retail channel store management, sales associates, and in-store marketing reps to build awareness of our program to increase quality leads that result in more sales.
  • Partner with corporate management and leadership to help execute sales team initiatives.
  • Utilize CDI systems and reports to manage their sales team effectively and successfully.
  • Creative thinker who is strategic, self-motivated, and driven.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Additional job details and responsibilities outlined in detail in the Region Sales Manager Standard Operating Procedures.
  • Microsoft Office skills including Outlook, Word, Excel & Teams.
  • Experience with the ability to influence outcomes through networking and negotiating.
  • Experience using a CRM system preferred).
  • Experience working with remote sales teams and remote meeting tools (Zoom, Microsoft Teams, Skype).
  • Ability to understand business issues and find creative solutions.
  • Ability to coach and motivate a team to bring positive results.
  • Good communication, organizational, analytical and math skills.
  • Outstanding customer service and conflict resolution skills
  • Excellent multi-tasking skills with ability to shift priorities as needed daily.
  • Team player with positive attitude and work ethic.
  • Highly adaptable to change.
  • Bachelors Degree in Business, Sales, Marketing, or related field
  • 2+ years minimum experience managing and/or training in a sales environment
  • For Canadian regions: Bilingual English/French or French Canadian is a plus
  • Experience working with commissioned sales consultants
  • Experience in window coverings, flooring, or other home dcor is a plus
  • FSLA exempt status; regular business hours include Monday
Friday, 8 hours per day, 40 hours per week.

  • Occasional weekend or evening email/text if urgent response needed from a Designer.
  • Job may require hours that exceed 8 hours per day and/or 40 hours per week.
  • May require bending, stooping, lifting to 35 pounds (samples).
  • Ability to store at least one set of samples at RSMs home office and transport to local new hires as needed.
  • Requires approximately 20% daytime travel within 50-mile radius to visit retail channels and local sales team and 2 trips a year to corporate office in Portland, Oregon.
  • Must be able to work from their own home/remote office with effective and reliable internet bandwidth; laptop and additional electronics equipment needed for the role will be provided.
  • Must have consistent high-speed internet and ability to use online meeting tools with camera-on (Zoom, Teams, Skype).
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