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AWS Cloud Engineer I
3 months ago
About us: Welcome to Opti9, a leading hybrid cloud solutions provider dedicated to offering cutting-edge solutions tailored to our customers' specific business requirements. As an AWS Advanced Consulting Partner and Certified Solution Provider, we specialize in migration, optimization, transformation, and cloud-first application consulting. Our expertise also extends to managed cloud services, backup, and disaster recovery. Join our dynamic and innovative team culture that encourages fresh ideas and customer-centric approaches to help us achieve our objectives.
Your role: As a Cloud Engineer at Opti9, you will collaborate with a diverse team working on various virtual and logical technologies within the cloud provider realm. You will be involved in regular R&D projects aimed at enhancing our cloud services and maintaining a competitive edge in the market. The ideal candidate will have a background in systems engineering, adept at diagnosing AWS infrastructure issues, ensuring system uptime, and implementing automation using AWS CloudFormation, CDK, Terraform, or other IaC tools. Additionally, you will be responsible for documenting solutions and configurations and serving as a key point of contact between internal teams and customers.
Key responsibilities:
- Offer technical support to AWS customers
- Guide customers on best cloud infrastructure practices
- Troubleshoot and resolve AWS service-related issues
- Assist in implementing and optimizing AWS services
- Document customer interactions and solutions
- Collaborate with cross-functional teams
- Stay updated on AWS services and industry trends
- Manage networking components
- Ensure smooth application integration
- Maintain comprehensive documentation
- Participate in on-call support
- Support customer events and sales activities
- Bachelor's degree in IT or related field
- 2+ years of AWS experience
- AWS certifications preferred
- Strong problem-solving skills
- Basic networking knowledge
- Experience in monitoring infrastructure and applications
- High sense of urgency and commitment to customer service
- Self-motivated and capable of multitasking
- Excellent communication skills
- Passion for personal and professional growth
- Team player with adaptability
- Unlimited PTO
- Medical/Dental/Vision Insurance
- Health Savings Account and Flexible Spending Accounts
- 401(k) with company match
- Casual atmosphere
- Recognition Programs
- Group Volunteer Opportunities
- Healthy Rewards Program
- Remote work option
- A supportive and engaging work environment
Opti9 provides equal employment opportunities without regard to race, color, ancestry, national origin, gender, sexual orientation, marital status, religion, age, disability, gender identity, genetic testing results, military service, or any other legally protected characteristic.
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