Director Financial Aid

About Us

Augusta University is Georgia's innovation center for education and health care, training the next generation of innovators, leaders, and healthcare providers in classrooms and clinics on four campuses in Augusta and locations across the state. More than 10,500 students choose Augusta for educational opportunities at the center of Georgia's cybersecurity hub and experiential learning that blends arts and application, humanities, and the health sciences. Augusta is home to Georgia's only public academic health center, where groundbreaking research is creating a healthier, more prosperous Georgia, and world-class clinicians are bringing the medicine of tomorrow to patient care today.

Our mission and values make Augusta University an institution like no other. We are part of the University System of Georgia.

Location

Augusta University -

Our Summerville Campus: 2500 Walton Way, Augusta, GA 30904

Job Summary

Reporting to the Associate Vice President for Enrollment Management, the Director of Student Financial Aid and Scholarship provides leadership for the Student Financial Aid Office and manages all activities related to the administration of institutional, federal, and state financial aid for undergraduate, graduate, and professional students enrolled at Augusta University. Responsible for disbursing over $140M in funding annually, the director supervises a dedicated and experienced staff of 16 full-time individuals all working toward the goals of student access and success. This role requires a leader who will collaborate with administrative and academic departments on campus to facilitate the planning, development, implementation, assessment, reporting, and compliance activities for all financial aid programs. The director works to ensure best practices and regulations are followed for all students receiving financial aid and works collaboratively with other offices to ensure excellent student-centered service to assist in the meeting of University enrollment goals. This is a 12-month full-time exempt position.

While the expectation is that the majority of work days/hours are conducted on-campus, this position does have the flexibility to maintain a hybrid work schedule that would allow for some remote work. It is the Director's responsibility, at the discretion of the Associate Vice President for Enrollment Management, to establish a rotational office schedule with members of the Student Financial Aid team to ensure adequate office coverage.

Responsibilities

Responsibilities include, but are not limited to:

• Manage all financial aid and academic scholarship awarding, disbursement, and reporting and ensure that Augusta is in compliance with institutional policies and state/federal regulations. Establish best practices to ensure regulatory compliance. Ensure all institutional, federal, and state reporting related to financial aid, including but not limited to the annual FISAP, PPA, and COA, are maintained in a timely manner.
• Leverage the available technology to create efficiencies, improve communication, and ensure data integrity in the financial aid functional areas. Serve in data stewardship of the Ellucian Banner Financial Aid system.
• Maintain a high-performance environment through the leadership, hiring, supervision, training, and development of the financial aid office staff.
• Develop and execute communication plans to current students and prospective students in coordination with admissions offices. Develop and execute financial aid education presentations on-campus, off-campus, and virtually. Liaise with Dental College of Georgia (DCG) and Medical College of Georgia (MCG) to facilitate financial wellness support to students.
• In collaboration with the Associate Vice President for Enrollment Management, develop and implement policies and strategies for awarding institutional need-based financial aid that best maximize the yield of new students and the retention of current students.
• Complete or assist Institutional Reporting in the completion of all reports related to student financial aid data for external sources including, but not limited to, IPEDs, the Common Data Set, the NCAA reports, the Fact Book.
• Perform all other job-related duties as assigned.

Required Qualifications

Bachelor's degree from an accredited college or university with a minimum of five - seven years of progressive financial aid experience.

Preferred Qualifications

Master's degree from an accredited college or university

Experience with Ellucian Banner

Certified Financial Aid Administrator (CFAA), NASFAA credential, or CPA

Knowledge, Skills, & Abilities

Expert knowledge of Title IV Federal Student Aid regulations and compliance

Expertise with the U.S. Department of Education Systems (COD, SAIG, NSLDS, EdConnect)

Experience with postsecondary education student information systems

Strong database skills, including advanced experience with Excel and MS Office Suite

Proven record of financial analysis and planning, including financial aid leveraging

Excellent interpersonal, technical, verbal, and written communication skills.

Detail-oriented. Ability to maintain confidentiality.

Shift/Salary/Benefits

Shift: Days; Monday - Friday (work outside of the normal business hours will likely be required of an employee in an exempt level position)

Salary to be commensurate with qualifications of the selected candidate within the established range (generally minimum-midpoint) of the position

Recruitment Period: Until Filled

Augusta University offers a variety of benefits to full-time benefits-eligible employees and some of our half-time (or more) employees.

Benefits that may be elected could include health insurance, dental insurance, life insurance, Teachers Retirement System (or Optional Retirement Plan), as well as earned vacation time, sick leave, and 13 paid holidays.

Also, our full-time employees who have been employed with us successfully for more than 6 months can be considered for the Tuition Assistance Program. Consider applying with us today

Conditions of Employment

All selected candidates are required to successfully pass a Background Check review prior to starting with Augusta University.

If applicable for the specific position based on the duties: the candidate will also need to have a credit check completed for Positions of Trust and or approved departmental Purchase Card usage.

Motor vehicle reports are required for positions that are required to drive an Augusta University vehicle.

For Faculty Hires: Final candidates will be required to provide proof of completed academic degree(s) as well as post-secondary coursework in the form of original transcript(s). Those candidates trained by a foreign institution will also be required to provide an educational/credential evaluation.

All employees are responsible for ensuring the confidentiality, availability, and integrity of sensitive [patient, student, employee, financial, business, etc.] information by exercising sound judgment and adhering to cybersecurity and privacy policies during their employment and beyond.

Credit Check

This position will require the acquisition of a P-Card and/or handle cash, credit or other sensitive information and will require a satisfactory Consumer Credit check as a condition of employment.

Other Information

This position is also responsible for promoting a customer-friendly environment and providing superior service to our patients, students, faculty, and employees. "Augusta University is a patient-and family-centered care institution, where employees partner every day with patients and families for success."

Augusta University is a tobacco-free environment, and the use of any tobacco products on any part of the campus, both inside and outside, is strictly prohibited.

Equal Employment Opportunity

Augusta University is proud to be an equal opportunity employer welcoming applicants from underrepresented groups, including individuals with disabilities and veterans.

How To Apply

Consider applying with us today

Search Job Opening ID:

Select University Faculty & Staff > External Applicants if you are a candidate from outside the university

Select University Faculty & Staff > Internal Applicants if you are a current university employee

If you need further assistance, please contact us at