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Order Processing/Customer Service Rep
1 week ago
- Deliver excellent service to all customers.
- Provide product pricing, availability, and lead times.
- Manage a diverse Customer Portfolio.
- Input Purchase Orders accurately into the ERP system.
- Handle order changes, cancellations, and return authorizations.
- Identify complex documents and customer requirements.
- Collaborate with various teams to achieve customer satisfaction.
- Present solutions to customer concerns promptly.
- Assist with order fulfillment.
- Ensure compliance with safety procedures.
- Perform additional tasks as assigned. Education and Experience:
- High school diploma with relevant work experience.
- Some college preferred but not required.
- Familiarity with data entry and ERP systems (Navision/MS Dynamics preferred).
- Typing skills (40 WPM+) and basic knowledge of data entry.
- Ability to compose correspondence and create simple Excel worksheets.
- Effective time management and attention to detail.
- Capacity to work independently and within a team.
- Reliability is essential
Job Type:
Full-time Pay: $ $26.
00 per hour Benefits:
- Dental insurance
- Health insurance
- Vision insurance
Shift:
- 8 hour shift
Weekly day range:
- Monday to Friday
Work setting:
- In-person
Work Location:
In person
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