Parking Operations Fair Supervisor

1 week ago


Costa Mesa, California, United States OC Fair & Event Center Full time

Position Title:
Fair Staff Supervisor (Parking Operations)

Rate of Pay:
$22.00 per hour

Position Purpose:

Parking Fair Staff Supervisor oversees the employees and processes of the Parking Operations Department during the annual OC Fair.


Essential Functions:

  • Provides leadership and direction to department employees.
  • Works with Parking Operations Supervisor to develop and execute daily parking plans.
  • Directs department employees in setting up and dismantling parking cones, plastic/metal barricades, and gates.
  • Supervises the safe and efficient flow of both vehicle and pedestrian traffic through onsite and offsite parking lots.
  • Addresses escalated guest complaints and coordinates customer satisfaction issues with the Guest Relations Department & Guest Services Department.
  • Addresses employee relations issues related to employee behavior and performance.
  • Communicates with Costa Mesa Police Department and Shuttle Company to reroute vehicular, pedestrian, and bus traffic to open and close gates.


This document in no way implies that these are the only duties to be performed by the employee occupying this position.


Qualifications:

  • Must be at least 18 years of age and posses a valid CA driver's license.
  • Experience supervising a large department, preferably in field locations.
  • Excellent customer service skills and experience handling customer complaints.
  • Ability to work outside the normal business day/week as demanded by events and programs.
  • Must be available to work all 23 days of the annual OC Fair.

Preferences:

  • Knowledge and experience of OC Fair Parking Operations and layout.

Physical Demands:

  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • While performing the duties of this job, the employee is frequently required to sit, talk and hear. The employee is occasionally required to walk; use hands and fingers to operate, handle, or feel objects, tools, or controls; and reach with hands and arms.
  • The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.
  • Must be able to stand and walk for extended periods of time.

Work Environment:

  • Will work in a fastpaced, environment in both indoor and outdoor locations during all types of weather. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • The noise level in the work environment is usually moderately quiet, however louder noise levels may be experienced during outdoor events and when in larger event buildings.
  • The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.
**Will be required to perform other duties as directed, requested or assigned.

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