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Talent Development Leader

3 months ago

Urbandale, Iowa, United States Mercer Full time
Mercer's Government Human Services Consulting (GHSC) practice is seeking a Talent Development People Leader. The role can be performed remotely or in a hybrid capacity depending on proximity to one of our Mercer offices; however, our primary offices for our Government team are in Phoenix, Minneapolis, Atlanta and Washington, DC.

What can you expect?

  • Serve on the operational Core Leadership Team for the Specialty Consulting Sector, working closely with the sector leader and other Talent Development Leaders on individual and group engagement.
  • Serve as the people manager for 20-30 consultants.
  • Focus on supporting their team by engaging in regular 1:1 sessions to support career development, coaching, and performance management conversations. Focus on annual performance goal setting, gathering feedback, check-in conversations to review performance and career goals, and year-end conversations.
  • Work closely with Mercer's human resources.
  • Support development and maintenance of a candidate pipeline as well as the recruitment, hiring, and onboarding of new team members.
  • Serve as a workflow manager, working collaboratively to oversee team assignments and support resource management of consultants, from both the supply and demand perspective.
  • Support subcontractor identification and engagement, when needed, to ensure access to needed resources in a timely manner. Serve as Vendor Relationship Owner (VRO) for a select group subcontractors.
  • Support maintenance of a comprehensive inventory of current projects and assignments to support resource management and to support information dissemination across the team.
  • Create and maintain knowledge exchange material for consultants to leverage.
  • Oversee and facilitate targeted training.

What is in it for you?

  • Work for a global company with excellent benefits and a dynamic culture
  • Excellent growth/advancement opportunity
  • Support and learn from talented consultants across a variety of disciplines who are passionate about public sector healthcare and dedicated to improving the lives of vulnerable populations through the development of meaningful programs

We will count on you to:

  • Provide feedback and recommendations to sector and practice leadership that contributes to the vision, strategies, and goals for an engaged workforce and a positive culture.
  • Provide guidance on additional data and analyses to more effectively manage the team and business.
  • Support interpretation of analysis results, including determining the narrative, actions to take, and other areas to explore.
  • Coach, mentor, and supervise a team of consultants to support delivery of exceptional consulting services, while supporting individual growth and career development. Recommend appropriate training based on individual performance and interests to prepare teams for the work.

What you need to have:

  • Master's degree (or higher) in a relevant area such as health administration, business administration, human resources, public health, public administration, public policy, social science, organizational development, or other similar studies
  • 10+ years of proven experience in a leadership position, including strong managerial skills
  • Exceptional critical thinking and problem-solving skills; ability to think creatively and to support solution development
  • Excellent interpersonal skills
  • Ability to manage, motivate, and mentor colleagues of all levels and skillsets
  • Exceptional oral and written communication skills
  • Experience in managing complex teams and facilitating solution-oriented conversations
  • Ability to effectively support team members in a virtual environment
  • Excellent presentation/training skills
  • Ability to absorb and translate a wide variety of specialty-related healthcare information relevant to our work and to package it for use by our consultants.

What makes you stand out?

  • Deep subject matter expertise relevant to Medicaid programs
  • Ability to attract and engage a diverse candidate pool
  • Technical skill to manage workflow management and project tracking spreadsheets in Excel

Application deadline: June 30, 2024

Mercer believes in building brighter futures by redefining the world of work, reshaping retirement and investment outcomes, and unlocking real health and well-being. Mercer's approximately 25,000 employees are based in 43 countries and the firm operates in over 130 countries. Mercer is a business of Marsh McLennan (NYSE: MMC), the world's leading professional services firm in the areas of risk, strategy and people, with more than 85,000 colleagues and annual revenue of over $23 billion. Through its market-leading businesses including Marsh, Guy Carpenter and Oliver Wyman, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment. For more information, visit Follow Mercer on LinkedIn and X.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law. If you have a need that requires accommodation, please let us know by contacting

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person.