Assistant Spa Manager

2 weeks ago

Chicago, Illinois, United States Four Seasons Hotels and Resorts Full time
About Four Seasons: Four Seasons is driven by its people, a team of individuals who strive for excellence, challenge themselves, and believe in mutual respect. Our global team members go above and beyond to create exceptional experiences for our guests, residents, and partners by embodying luxury with sincerity. We value creating lasting impressions through genuine connections with others and the world around us. At Four Seasons, every interaction is an opportunity to make a difference.
About the Company: Four Seasons is a renowned luxury hotel company committed to providing unparalleled hospitality experiences worldwide.

About the Location: Four Seasons Hotel Chicago is a vibrant cultural hub known for its iconic luxury and exceptional service. Our property offers elegant guest rooms, a luxurious spa, and a newly transformed restaurant that captures the essence of Chicago through inspired food, art, and music. Located near the Magnificent Mile, we provide a unique and unforgettable experience for our guests.About the Role: As the Assistant Spa Manager, you will be responsible for overseeing spa operations and development in alignment with Four Seasons' standards and mission. From managing staff to handling financial aspects, you will play a key role in delivering a world-class spa experience.What You Will Do:
  • Manage and oversee all spa/salon areas
  • Interview, select, and supervise spa employees
  • Ensure efficient inventory control and product usage
  • Coordinate special requirements with other departments
  • Integrate spa operations with hotel functions
  • Participate in staff meetings and training sessions
  • Create retail purchase orders and manage inventory
  • Coordinate group bookings and conduct tours
  • Adhere to company standards and codes of conduct
  • Collaborate with colleagues and assist in standards testing
  • Participate in external events promoting the spa
What You Bring:
  • Passion for the health and wellness industry
  • Strong communication and organizational skills
  • Ability to motivate and develop team members
  • Proactive attitude and creativity
  • Previous experience in spa management
  • College education or equivalent experience
What We Offer:
  • Comprehensive learning and development programs
  • Competitive wages and benefits
  • Retirement plan and paid time off
  • Employee engagement events and recognition programs
  • Exclusive discounts and travel programs
  • Employee perks such as dry cleaning and meals
  • Opportunities for career growth and advancement

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