Spa Concierge Full Time

2 weeks ago

Chicago, Illinois, United States Langham Hotels International Limited Full time

Job Summary .
PRIMARY OBJECTIVE OF POSITION:

Responsible for greeting all guests/visitors/members that enter Chuan Spa and Health Club assisting them with request or services.Responsible for checking/out spa guests, scheduling appointments, answering phones, selling retail, answering any guest questions concerning the Spa environment.Be fully versed in Langham Brand Standards, Chuan Concept & Philosophy, and Forbes Service Standards.

Requirement .
RESPONSIBILITIES AND JOB DUTIES:

  • Responsible for smooth, efficient, and professional operation of Spa Desk.
  • Maintain complete knowledge of: a ll hotel features, services, hours of operation; a ll Spa services, retail and professional products. Fitness Center programs. Scheduled daily group activities. Sanitation and Safety Protocols.
  • Maintain complete knowledge and comply with hotel and departmental policies and procedures.
  • Greet each guest with a warm welcome and fond farewell.
  • Accommodate all guest requests expediently and courteously.
  • Handle guest complaints by following the instant guest pacification procedures and insuring guest satisfaction.
  • Provide providers with an accurate daily schedule throughout shift.
  • Ensure that attendants are paged and/or advised of arrival of all guests.
  • Successfully complete the training / certification process.
  • Notify engineering with all maintenance needs.
  • Assist with Spa escorts when needed.
  • Perform any task deemed necessary by management.
  • Obtain assigned bank and ensure accuracy of contracted monies.Keep bank secure at all times.
  • Access all functions of computer system in accordance with department specifications.
  • Set up workstations with necessary supplies.Maintain cleanliness throughout shift.
  • Legibly complete requisition for additional supplies/materials and submit to Spa Manager.
  • Review in-house guest list and be familiar with guest names and room locations.
  • Maintain cleanliness of Spa by following sanitation protocols.
SPECIAL SKILLS REQUIRED:
  • Ability to promote Spa products and services.
  • Ability to schedule various services for individuals and large groups utilizing spa reservations software system.
  • Ability to input and access data in computer.
  • Ability to remain stationary at assigned post for extended periods of time.
  • Ability to close out cash drawer.
  • Ability to perform job functions with minimal supervision.
  • Ability to focus attention on guest needs, remaining calm and courteous.
  • Ability to promote positive relations with all individuals who approach the Salon & Spa desk.
  • Ability to think clearly, quickly, maintain concentration and make concise decisions.
  • Ability to prioritize, organize and follow up.
  • Ability to focus attention on details.
  • Ability to maintain confidentiality of all guest information and pertinent hotel data.
  • Ability to work cohesively with other departments and co-workers as part of a team.
  • Flexibility in schedule.
EDUCATION REQUIRED:

Any combination of education, training or experience equivalent to graduation from high school or any other combination of education, training or experience that provides the required knowledge, skills and abilities.High school diploma preferred.

EXPERIENCE REQUIRED:
  • Previous cashiering experience.
  • Previous experience in similar position.
  • Retail or Sales experience.
  • Experience in a luxury environment.
LICENSES OR CERTIFICATES:

Certified in basic first aid and CPR preferred.

Ability to obtain any government required license or certificate.

EOE, Including Disability/Veterans

Terms of employment . Full time

  • Spa Concierge

    1 month ago

    Chicago, Illinois, United States The Langham Chicago Full time

    PRIMARY OBJECTIVE OF POSITION: Responsible for greeting all guests/visitors/members that enter Chuan Spa and Health Club assisting them with request or services. Responsible for checking/out spa guests, scheduling appointments, answering phones, selling retail, answering any guest questions concerning the Spa environment. Be fully versed in Langham Brand...

  • Spa Concierge

    2 weeks ago

    Chicago, Illinois, United States The Langham Chicago Full time

    PRIMARY OBJECTIVE OF POSITION: Responsible for greeting all guests/visitors/members that enter Chuan Spa and Health Club assisting them with request or services. Responsible for checking/out spa guests, scheduling appointments, answering phones, selling retail, answering any guest questions concerning the Spa environment. Be fully versed in Langham Brand...

  • Spa Concierge

    4 weeks ago

    Chicago, Illinois, United States The Langham Chicago Full time

    PRIMARY OBJECTIVE OF POSITION: Responsible for greeting all guests/visitors/members that enter Chuan Spa and Health Club assisting them with request or services. Responsible for checking/out spa guests, scheduling appointments, answering phones, selling retail, answering any guest questions concerning the Spa environment. Be fully versed in Langham Brand...

  • Spa Front Desk Coordinator

    2 weeks ago

    Chicago, Illinois, United States Allyu Spa Full time

    Allyu Spa is interviewing to hire a Part-Time + Front Desk Coordinator.Position Overview:This department is an integral part of our community, with opportunities to learn and grow within the spa and beyond. We currently have 4 days a week available, with plenty of opportunities to pick up extra shifts.At least one weekend shift per week is...

  • Spa Front Desk Coordinator

    2 weeks ago

    Chicago, Illinois, United States Allyu Spa Full time

    Allyu Spa is interviewing to hire a Front Desk Coordinator.Position Overview:This department is an integral part of our community, with opportunities to learn and grow within the spa and beyond. We currently have 2-3 days a week available, with plenty of opportunities to pick up extra shifts.At least one weekend shift per week is required.Compensation starts...

  • Concierge & Hospitality 158

    2 weeks ago

    Chicago, Illinois, United States Life Time Fitness Full time

    Concierge & Hospitality Jobs Location range slider Enter Location Location Distance: 50 miles Distance: 50+ miles Location range slider Enter Location Location Distance: 50 miles Distance: 50+ miles Location range slider Enter Location Location Distance: 50 miles Distance: 50+ miles Location range slider Enter Location Location Distance: 50 miles...

  • Personal Concierge

    4 weeks ago

    Chicago, Illinois, United States Hilton Full time

    Waldorf Astoria is looking for a Personal Concierge to join the team in Chicago's Gold Coast Recognized as one of the Best Hotels in the World and in Chicago with the Top Hotel Spa in the U.S., the AAA-Five-Diamond, Forbes 4-Star Waldorf Astoria Chicago is nestled in the prestigious Gold Coast neighborhood among the famed Oak Street retailers and beach,...

  • Personal Concierge

    2 weeks ago

    Chicago, Illinois, United States Hilton Full time

    Waldorf Astoria is looking for a Personal Concierge to join the team in Chicago's Gold Coast Recognized as one of the Best Hotels in the World and in Chicago with the Top Hotel Spa in the U.S., the AAA-Five-Diamond, Forbes 4-Star Waldorf Astoria Chicago is nestled in the prestigious Gold Coast neighborhood among the famed Oak Street retailers and beach,...

  • Personal Concierge

    4 weeks ago

    Chicago, Illinois, United States Hilton Full time

    Waldorf Astoria is looking for a Personal Concierge to join the team in Chicago's Gold Coast Recognized as one of the Best Hotels in the World and in Chicago with the Top Hotel Spa in the U.S., the AAA-Five-Diamond, Forbes 4-Star Waldorf Astoria Chicago is nestled in the prestigious Gold Coast neighborhood among the famed Oak Street retailers and beach,...

  • Spa Front Desk Lead

    2 weeks ago

    Chicago, Illinois, United States Luxury Hotel Experiences,LLC Full time

    Company OverviewAt Luxury Hotel Experiences, LLC we are dedicated to managing and consulting on spa services, owning and managing a collection of fifteen spas spanning from Chicago to Miami. Our core belief is that compassion, kindness, and purposeful actions have the power to positively impact lives. We maintain a culture of empathy and understanding...

  • Massage Therapist Full Time

    2 weeks ago

    Chicago, Illinois, United States Langham Hotels International Limited Full time

    Job Summary . Primary Objective of Position: Primary responsibility is to deliver excellence in quality Spa services to guests/visitors/members in a timely, courteous and efficient manner. Escorts clients to and from treatment rooms, attending to any immediate needs throughout Spa visit. Assists in providing information to any inquiries and helps to...

  • Assistant Spa Manager

    2 weeks ago

    Chicago, Illinois, United States Four Seasons Hotels and Resorts Full time

    About Four Seasons: Four Seasons is driven by its people, a team of individuals who strive for excellence, challenge themselves, and believe in mutual respect. Our global team members go above and beyond to create exceptional experiences for our guests, residents, and partners by embodying luxury with sincerity. We value creating lasting impressions through...

  • Spa Attendant

    2 weeks ago

    Chicago, Illinois, United States Marriott International Inc Full time

    Additional Information Part-time Job Number Job Category Spa Location The St. Regis Chicago, 401 East Upper Wacker Drive, Chicago, Illinois, United States VIEW ON MAP Schedule Part-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Provide general spa orientation to guests upon arrival, such as the location and use of...

  • Lead Spa Ambassador

    2 weeks ago

    Chicago, Illinois, United States Waldorf Astoria Chicago Full time

    Waldorf Astoria is looking for a Lead Spa Ambassador to join the team in Chicago's Gold Coast Recognized as one of the Best Hotels in the World and in Chicago with the Top Hotel Spa in the U.S., the AAA-Five-Diamond, Forbes 4-Star Waldorf Astoria Chicago is nestled in the prestigious Gold Coast neighborhood among the famed Oak Street retailers and beach,...

  • Lead Spa Ambassador

    4 weeks ago

    Chicago, Illinois, United States Waldorf Astoria Chicago Full time

    Waldorf Astoria is looking for a Lead Spa Ambassador to join the team in Chicago's Gold Coast Recognized as one of the Best Hotels in the World and in Chicago with the Top Hotel Spa in the U.S., the AAA-Five-Diamond, Forbes 4-Star Waldorf Astoria Chicago is nestled in the prestigious Gold Coast neighborhood among the famed Oak Street retailers and beach,...

  • Lead Spa Ambassador

    4 weeks ago

    Chicago, Illinois, United States Hilton Full time

    Waldorf Astoria is looking for a Lead Spa Ambassador to join the team in Chicago's Gold Coast Recognized as one of the Best Hotels in the World and in Chicago with the Top Hotel Spa in the U.S., the AAA-Five-Diamond, Forbes 4-Star Waldorf Astoria Chicago is nestled in the prestigious Gold Coast neighborhood among the famed Oak Street retailers and beach,...

  • Concierge

    2 weeks ago

    Chicago, Illinois, United States Alamo Drafthouse Full time

    Compensation Range: $ $15.80 The Concierge is a hospitality guru who is guest-focused, flexible, and knowledgeable about movies. They make sure every need is taken care of, they share the excitement of our specialty programming with our guests, and help keep our facilities in world-class condition. The Concierge is a representative of Alamo Drafthouse and is...

  • Esthetician With Sales Leadership Skills Wanted

    2 weeks ago

    Chicago, Illinois, United States ELLE SPA LLC Full time

    Job DescriptionJob DescriptionFull-Time Benefits Offered 401K, Medical Compensation $45,000 to $50,000 per year (plus commission)We are a medical spa centrally located in Chicago's West Loop, Streeterville, and Bucktown neighborhoods. We are seeking a self-motivated experienced medical esthetician for a unique opportunity.We are looking to relaunch our...

  • Link/Bath Spa Attendant

    2 weeks ago

    Chicago, Illinois, United States Aire Ancient Baths Full time

    About Us: AIRE Ancient Baths are temples dedicated to the creation of the ultimate relaxation experience, where time does not exist. Inspired by the tradition of baths from ancient Roman, Greek and Ottoman civilizations, the AIRE Experience always takes place in restored historical buildings in the center of globally acclaimed cities. At AIRE we are proud to...

  • Receptionist - Concierge

    2 weeks ago

    Chicago, Illinois, United States Brookdale Senior Living Full time

    Job Title: Concierge at Brookdale Lake Shore DriveBecome part of the team at Brookdale Lake Shore Drive and join a senior living community that specializes in Assisted Living and Independent Living.Current Openings:Part TimeFull TimeFlexible Schedule RequiredTake advantage of early access to your paycheck with Earned Wage Access for Hourly Associates...