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Bilingual Appointment Scheduler

3 months ago

Lehigh Acres, Florida, United States Physicians Primary Care of Southwest Florida Full time

Physicians' Primary Care of Southwest Florida is a premier physician-owned and managed primary care practice with locations in Cape Coral, Fort Myers, and Lehigh Acres.

We are currently seeking an Appointment Scheduler for our Family division in Lehigh Acres. The schedule for this position is 8:00 am to 5:00 pm, Monday through Friday.

Sample of Duties:

  • Answer a high volume of calls in a professional and courteous manner
  • Obtain proper information from patients when scheduling appointments such as demographics and insurance information
  • Record information accurately into our patient management system
  • Maintain the strictest confidentiality and adhere to all HIPAA guidelines and regulations

Position Requirements:

  • Experience working in a high volume call center environment
  • Great attention to detail and the ability to record information accurately
  • Ability to develop and maintain a good rapport and a cooperative working relationship with providers, staff, and patients
  • Proficiency in handling all calls in a professional and compassionate manner
  • Knowledge of insurances, referrals, and eligibility a must
  • One year of medical office experience or a combination of medical education and office experience preferred

PPC Offers:

  • Over 27 years of serving our Southwest Florida community
  • Award-winning physicians
  • Ability to advance and grow within our organization
  • Health, dental, vision, disability and life insurances
  • 401(k) with company match
  • Free financial advising
  • Paid Time Off (PTO)
  • Paid holidays
  • Uniform allowances at hire and each anniversary
  • Company paid CE courses with Relias
  • Reimbursement for position required certifications and/or license
  • Employee Assistance Program (EAP)
  • Employee Resource Assistance Program (ERAP)
  • Discounted legal and document services
  • Milestone gifts
  • Employee appreciation events and gifts
Want to learn more about Physicians' Primary Care of Southwest Florida? Visit our site at and apply today

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