Facility Services Representative

2 weeks ago

Austin, Texas, United States City of Austin Full time
Position Information

Posting Title

  • Facility Services Representative (Garage Attendant)
    Job Requisition Number
  • COA091951
    Position Number

Job Type

  • Full-Time
    Division Name
  • Facilities Services
    Minimum Qualifications

Education and/or Equivalent Experience:

  • Associate's degree, plus one (1) year of public event or other related experience.
  • Completion of thirty (30) semester college hours may substitute for one (1) year of the required education with a maximum substitution of two (2) years.
  • Experience may substitute for the education up to the maximum of two (2) years.

Licenses or Certifications:

  • Appropriate level of driver's license as specified for the individuals job.

Notes to Applicants

POSITION
OVERVIEW:


The Facility Services Representative will focus on the monitoring and managing of the Austin Public Library's parking garage and exit pay system.

The position will greet and assist customers entering and exiting the garage. Monitor the garage for safety concerns, and assist vendors with building entry and exit. This position requires extensive standing/walking. The individual must be able to work in all weather conditions in a covered open garage. This position will require shift adjustments for early morning arrivals, evenings, weekends, and some holiday coverage. You may be required to travel to other library locations to monitor traffic.

APPLICATION
INFORMATION:

  • All new employees are required to attend City of Austin and Austin Public Library training as scheduled, and should arrange their outside schedules to accommodate such training.
  • The Austin Public Library reserves the right to close posted positions prior to the advertised close date, based on recruitment strategies and business needs.
  • Working with the City of Austin provides a number of health and welfare benefits such as lowcost medical, dental, vision, paid leave time, a highly competitive retirement plan, training opportunities, and more. Please click
    HERE for more information.

TRAVEL:


If you are selected for this position, and meet the
Driver Safety Standards in the City of Austin
Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties.

Otherwise, you are responsible for getting to and from these locations.

-
ESSENTIAL
PERSONNEL:

This position is categorized as essential personnel. Essential personnel are required to come to work during emergencies or bad weather at the airport if they are scheduled to work and in some cases when they are not scheduled.

-
OVERTIME:

  • Overtime may be required with or without notice.

VETERAN:

LANGUAGE:

  • Must have the ability to read, write, and fluently speak in English.

DEPARTMENT
MAY
CLOSE
THE
JOB
POSTING AT
ANY
TIME
AFTER 7
DAYS

Pay Range
- $ $22.88
Hours

  • Sunday
  • Saturday; 6:30 a.m. 12:00 a.m. (Shift Work) The shifts may change according to departmental needs.
  • Work hours may include
    early morning, late evening, afterhours, holidays, and weekend work.
  • Parking garage may have up to 18 hours of parking garage coverage.
    Job Close Date
  • 07/05/2024
    Type of Posting
  • External
    Department
  • Austin Public Library
    Regular/Temporary
  • Regular
    Grant Funded or Pooled Position
  • Not Applicable
    Category
  • Technical
    Location
  • Austin Central Library, 710 W. Cesar Chavez St, 78701
    Preferred Qualifications

Preferred Experience:

  • Experience working in a paid parking garage.
  • Experience and knowledge of parking booths, systems, and machinery.
  • Excellent customer service experience.
-
Ability to work in all weather conditions
:

  • Ability to travel to more than one work location.

Duties, Functions and Responsibilities

Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.

  • Assists clients with movein and moveout activities.
  • Communicates and works with Event Coordinator regarding status of event, event changes, special client/event needs, etc.
  • Monitors facility entry and exit points.
  • Performs facility lockdown when necessary.
  • Perform security and safety services.
  • Monitors and performs security and fire systems.
  • Coordinates emergency response including evacuation process.
  • Answers visitor/client questions and provide assistance.
  • Observes and enforces department/facility safety and operational policies and procedures
**Responsibilities

  • Supervision and/or Leadership Exercised**:
  • Acts as point of contact for department/facility in absence of Facility Services Representative

Knowledge, Skills and Abilities

Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.
-

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