Specialist, Client Operations Management

2 weeks ago


Dallas, Texas, United States CoreLogic Full time

Join Our Team at CoreLogic

At CoreLogic, we are dedicated to revolutionizing the property industry by making it more efficient, intelligent, and people-focused. We are the leading source for property intelligence, providing unparalleled precision, depth, breadth, and insights across the entire ecosystem.


Be a part of our exceptional team of 5,000 global employees who leverage our network, scale, connectivity, and technology to influence the world's largest asset class.


CoreLogic prioritizes fostering a diverse and inclusive work culture that sparks innovation and encourages bold thinking, creating a collaborative environment where you can develop your skills, feel appreciated, and have a direct impact on the real estate economy.


As a Client Operations Management Specialist at CoreLogic, you will play a pivotal role in servicing, supporting, and mitigating risks for property loans handled by various mortgage servicing clients in a dynamic production environment.

Utilize your keen attention to detail and critical thinking abilities to resolve property tax and complex client issues, ensuring the highest level of client satisfaction.

JOB DUTIES

  • Conduct in-depth research on property tax situations using advanced tools and resources
  • Act as the main contact for customers with intricate issues requiring escalation
  • Deliver exceptional client service in a high-volume setting
  • Follow all company and client standards and Service Level Agreements (SLAs)
  • Produce various reports, maintain tax research files, and handle customer inquiries efficiently
  • Collaborate with internal teams to address issues and enhance processes
  • Provide recommendations to solve operational challenges and drive team goals
  • Manage workload effectively to meet deadlines

JOB QUALIFICATIONS

  • High school diploma, GED, or equivalent required; bachelor's degree preferred
  • 6+ years of relevant experience
  • Client service-oriented experience preferred
  • Strong analytical, project management, and interpersonal skills
  • Proficient in MS Office Suite
  • Ability to learn new systems and applications quickly
  • Excellent verbal and written communication skills
  • Willingness to continuously learn and adapt in a changing environment


Join CoreLogic in fueling a thriving global property ecosystem and be part of a dynamic, innovative team committed to excellence and inclusivity. We are better together when we embrace our differences.


CoreLogic is an Equal Opportunity/Affirmative Action employer dedicated to creating a diverse workforce and inclusive work environment.



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